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Biography

Jarvenpaa, Sirkka L. Professor, Department of Information, Risk, and Operations Management. Sirkka Jarvenpaa received her B.S. from Bowling Green State University and her M.B.A. and Ph.D. from the University of Minnesota. Her research and teaching interests include global information technology, group and organizational decision support systems, and strategic use of information technology.

Publications

Sirkka L. Jarvenpaa and Virpi Kristiina Tuunainen. 2013. How Finnair Socialized Customers for Service Co-Creation with Social Media. MIS Quarterly Executive 12(3), 125-136.
Sirkka L. Jarvenpaa and Karl Lang. 2011. Boundary Management in Online Communities: Case Studies of the Nine Inch Nails and ccMixter Music Remix Sites. Long Range Planning 44(5/6), 440 -457.
Sirkka L. Jarvenpaa and Elizabeth Keating. 2011. Hallowed Grounds: The Role of Cultural Values, Practices, and Institutions in TMS in an Offshored Complex Engineering Services Project. IEEE Transactions on Engineering Management 58(4), 786-798.
Molly Wasko, Robin Teigland, Dorothy Leidner, and Sirkka L. Jarvenpaa. 2011. Stepping Into The Internet: New Ventures in Virtual Worlds. MIS Quarterly 35(3), 645-652.
Zuhair Khan and Sirkka L. Jarvenpaa. 2010. Exploring temploral coordination of events with Facebook.com. Journal of Information Technology 25(2), 137-151.
Ann Majchrzak and Sirkka L. Jarvenpaa. 2010. Safe Contexts for Interorganizational Collaborations Among Homeland Security Professionals. Journal of Management Information Systems 27(2), 55-86.
Sirkka L. Jarvenpaa and Ann Majchrzak. 2010. Vigilant Interaction in Knowledge Collaboration: Challenges of Online User Participation Under Ambivalence. Information Systems Research 21(4), 773-784.
Sirkka L. Jarvenpaa and Claudia Loebbecke. 2009. Strategic management implications of a consumer value perspective on Mobile TV. Journal of Information Technology 24, 202-212.
Sirkka L. Jarvenpaa and Ann Majchrzak. 2008. Knowledge Collaboration Among Professionals Protecting National Security: Role of Transactive Memories in Ego-Centered Knowledge Networks. Organization Science 19, 260-276.
Sirkka L. Jarvenpaa and Ji-Ye JM Mao. 2008. Operational capabilities development in mediated offshore software services models. Journal of Information Technology (Palgrave Macmillan) 23, 3-17.
Majchrzak, Ann, Sirkka L. Jarvenpaa, and Hollingshead, Andrea B. 2007. Coordinating Expertise Among Emergent Groups Responding to Disasters. Organization Science 18, 147-161.
Polzer, Jeffrey T., Crisp, C. Brad, Sirkka L. Jarvenpaa, and Kim, Jerry W. 2006. Extending the Faultline Model to Geographically Dispersed Teams: How Colocated Subgroups Can Impair Group Functioning. Academy of Management Journal 49, 679-692.
Sirkka L. Jarvenpaa and Huseyin Tanriverdi. 2006. Knowledge ownership and territoriality: A conceptualization and scenario based experimental investigation: Academy of Management Meetings, in , Atlanta, Georgia.
Sirkka L. Jarvenpaa and Karl R. Lang. 2005. Managing the Paradoxes of Mobile Technology. Information Systems Management 22, 7-23.
Chang, Cherry and Sirkka L. Jarvenpaa. 2005. Pace of Information Systems Standards Development and Implementation: The Case of XBRL. Electronic Markets 15, 365-377.
Sirkka L. Jarvenpaa, Thomas R. Shaw, and Sandy D. Staples. 2004. Toward Contextualized Theories of Trust: The Role of Trust in Global Virtual Teams. Information Systems Research 15, 250-267.
Alina M. Chircu and Sirkka L. Jarvenpaa. 2003. Communication Technologies Adoption Among Heterogeneous Network Users: The Case of Instant Messaging, in The Academy of Management Annual Meeting, Seattle, WA.
Stefano Grazioli and Sirkka L. Jarvenpaa. 2003. Consumer and Business Deception on the Internet: Content Analysis of Documentary Evidence. International Journal of Electronic Commerce 7, 93-118.
Michael Barrett, Sirkka L. Jarvenpaa, Leiser Silva, and Geoff Walsham. 2003. ICTs, Globalization and Local Diversity. Communications of AIS 11, 486-487.
Sirkka L. Jarvenpaa and Huseyin Tanriverdi. 2003. Leading Virtual Knowledge Networks. Organizational Dynamics 31, 403-412.
Sirkka L. Jarvenpaa, Karl Reiner Lang, Yoko Takeda, and Virpi Kristiina Tuunainen. 2003. Mobile Commerce at Crossroads. Communications of the ACM 46, 41-44.
Sirkka L. Jarvenpaa and Huseyin Tanriverdi. 2003. Psychological Ownership of Knowledge: Antecedents and Consequences of Knowledge Creation in Knowledge-Based Organizations: Minnesota Symposium on Knowledge Management, in , Minnesota.
Sirkka L. Jarvenpaa. 2003. Regulation And The Internet: Public Choice Insights For Business Organizations. California Management Review 46.
Jane C. Linder, Sirkka L. Jarvenpaa, and Thomas H. Davenport. 2003. Toward an Innovation Sourcing Strategy. MIT Sloan Management Review 44.
Sirkka L. Jarvenpaa and Kerem Tomak. 2002. Competing in Mobile Business, in Competing in Information Age, J. Luftman, ed. Oxford Press.
Sirkka L. Jarvenpaa and N. Tractinsky. 2002. Consumer Trust in an Internet Store: A Cross-Cultural Validation, in New Directions in Electronic Commerce Research, C.W. Steinfield, ed. Purdue University Press.
Sridhar Balasubramanian, Robert A. Peterson, and Sirkka L. Jarvenpaa. 2002. Exploring the Implications of M-Commerce for Markets and Marketing. Journal of the Academy of Marketing Science 30, 344-357.
Sirkka L. Jarvenpaa and Kerem Tomak. 2002. Value Creation in Mobile Business, in Competing in the Information Age, J. Luftmann, ed. Oxford University Press.
Sirkka L. Jarvenpaa and Emerson H. Tiller. 2001. Consumer Trust in Virtual Environments: A Managerial Perspective. Boston University Law Review 81, 665-686.
Sirkka L. Jarvenpaa and D. Sandy Staples. 2001. Exploring Perceptions of Organizational Ownership of Information and Expertise. Journal of Management Information Systems 18, 151-183.
Sirkka L. Jarvenpaa and S.K. Yayavaram. 2001. Globalizing E-Business: The Role of Institutional Environments, in Handbook of E-Business, P.B. Lowry, J.O. Cherrington, and R.R. Watson, eds. CRC Press.
Beatrix Cendon and Sirkka L. Jarvenpaa. 2001. The Development and Exercise of Power by Leaders of Support Units in Implementing Information Technology-Based Services. Journal of Strategic Information Systems 10, 121-158.
Sirkka L. Jarvenpaa, Noam Tractinsky, and Michael Vitale. 2000. Consumer Trust in an Internet Store. Information Technology and Management Special Issue on Electronic Commerce 1, 45-72.
Thomas Davenport and Sirkka L. Jarvenpaa. 2000. Digital Marketing and the Exchange of Knowledge, in Digital Marketing: Global Strategies from the World's Leading Experts, J. Wind and V. Mahajan, eds. John Wiley & Sons.
Stefano Grazioli and Sirkka L. Jarvenpaa. 2000. Perils of Internet Fraud: An Empirical Investigation of Deception and Trust with Experienced Internet Consumers. IEEE Transactions on Systems, Man, and Cybernetics 30, 393-410.
Sirkka L. Jarvenpaa and Stefano Grazioli. 2000. Surfing Among Sharks: How to Gain Trust in Cyberspace, in Financial Times Mastering Information Management, D.A. Marchand, T.H. Davenport, and T. Dickson, eds. Pearson Education Limited.
D.B. Stoddard and Sirkka L. Jarvenpaa. 2000. Tactics for Managing Radical Change, in Process Think: Winning Perspectives for Business Change in the Information Age, V. Grover and W.J. Kettinger, eds. Idea Group Publishing.
Sirkka L. Jarvenpaa, Emerson H. Tiller, and L.J. Kirsch. 2000. The Global Network Organization of the Future, in Managing Information Technology, G.W. Dickson and G. DeSanctis, eds. Prentice-Hall.
Lee Freeman, Sirkka L. Jarvenpaa, and Brad C. Wheeler. 2000. The Supply and Demand of IS Doctorates: Past, Present and Future. MIS Quarterly 24, 355-380.
D. Sandy Staples and Sirkka L. Jarvenpaa. 2000. The Use of Collaborative Electronic Media for Information Sharing Activities: A Replication and Extension, in Proceedings of the Twenty First International Conference on Information Systems, Brisbane, Australia, 117-133.
Sirkka L. Jarvenpaa and D. Sandy Staples. 2000. The Use of Collaborative Electronic Media for Information Sharing: An Exploratory Study of Determinants. Journal of Strategic Information Systems 9, 129-154.
B. Crisp and Sirkka L. Jarvenpaa. 2000. Trust in Time: A Study of Global Virtual Teams, in 2000 Academy of Management Conference, Toronto, Canada.
Sirkka L. Jarvenpaa and Dorothy E. Leidner. 1999. Communication and Trust in Global Virtual Teams. Organization Science Special Issue on Communication Processes for Virtual Organizations 10, 791-815.
Sirkka L. Jarvenpaa and Noam Tractinsky. 1999. Consumer Trust in an Internet Store: A Cross-Cultural Validation. Journal of Computer-Mediated Communication 5.
Sirkka L. Jarvenpaa and Emerson H. Tiller. 1999. Integrating Market, Technology, and Policy Opportunities in E-Business Strategy. Journal of Strategic Information Systems 8, 235-249.
Sirkka L. Jarvenpaa and Dorothy E. Leidner. 1998. An Information Company in Mexico: Extending the Resource-Based View of a Firm to a Developing Country Context. Information Systems Research 9, 342-361.
Sirkka L. Jarvenpaa and Donna B. Stoddard. 1998. Business Process Redesign: Radical and Evolutionary Change. Journal of Business Research 41, 15-28.
Sirkka L. Jarvenpaa, Kathy Knoll, and Dorothy Leidner. 1998. Is Anybody Out There?: The Antecedents of Trust in Global Virtual Teams. Journal of Management Information Systems 14, 29-64.
K. Knoll and Sirkka L. Jarvenpaa. 1998. Working Together in Global Virtual Teams, in The Virtual Workplace,, Magid Igbaria and Margaret Tan, eds. Idea Group Publishing, 2-23.
Sirkka L. Jarvenpaa and Dorothy E. Leidner. 1997. An Information Company in Mexico: Extending the Resource-Based View of the Firm, in Proceedings of the International Conference on Information Systems, Atlanta, GA.
Sirkka L. Jarvenpaa and Peter Todd. 1997. Consumer Reactions to Electronic Shopping on the World Wide Web. International Journal of Electronic Commerce 1, 2, 59-88.
Sirkka L. Jarvenpaa and Peter Todd. 1997. Is There a Future for Consumer Retailing on the Internet?, in Electronic Marketing and Consumer, R. Peterson, ed. Sage Publications.
T. Shaw and Sirkka L. Jarvenpaa. 1997. Process Models in Information Systems, in IFIP WG 8.2 Working Conference on Information Systems and Qualitative Research, Philadelphia, PA.
Donna B. Stoddard, Sirkka L. Jarvenpaa, and Michael Littlejohn. 1996. Business Reengineering in Reality: Pacific Bell's Centrex Provisioning Process. California Management Review 38, 57-76.
Sirkka L. Jarvenpaa. 1996. Computer Graphics, in Encyclopedia of Management, Cooper and Argyris, eds. Blackbell Ltd.
Thomas Davenport, Sirkka L. Jarvenpaa, and Michael Beers. 1996. Improving Knowledge Work Processes. MIT Sloan Management Review 37, 53-65.
Thomas H. Davenport and Sirkka L. Jarvenpaa. 1996. Improving Processes for Knowledge Work. Chemtech 26, 14-23.
Sirkka L. Jarvenpaa and Blake Ives. 1996. Introducing Transformational Information Technologies: The Case of the World Wide Web Technology. Journal of Electronic Commerce 1, 95-126.
Donna B. Stoddard and Sirkka L. Jarvenpaa. 1996. The reality of business reengineering: Pacific Bell's Centrex.. California Management Review 38, 57-76.
Bake Ives and Sirkka L. Jarvenpaa. 1996. Will the Internet Revolutionize Business Education and Research? MIT Sloan Management Review 37, 33-41.
Donna B. Stoddard and Sirkka L. Jarvenpaa. 1995. Business Process Redesign: Tactics for Managing Radical Change. Journal of Management Information Systems 12, 81-107.
Sirkka L. Jarvenpaa, B. Ives, and K. Pearlson. 1995. Global Customer Service for the Computer and Communications Industry, in Global Information Technology and Systems Management, Ivy League Publishing.
Noam Tractinsky and Sirkka L. Jarvenpaa. 1995. Information Systems Design Decisions in a Global Versus Domestic Context. MIS Quarterly 19, 507-534.
K. Knoll and Sirkka L. Jarvenpaa. 1995. Learning Virtual Team Collaboration, in Proceedings of the Hawaii International Conference on Systems Sciences (HICSS), Hawaii.
Donna B. Stoddard and Sirkka L. Jarvenpaa. 1995. Reengineering Design Is Radical; Reengineering Change Is Not! Harvard Business School Cases.
R. Nolan, D. Stoddard, Sirkka L. Jarvenpaa, and T.H. Davenport. 1995. Reengineering the Organization. Harvard Business School Press.
Donna B. Stoddard and Sirkka L. Jarvenpaa. 1995. Siemens Rolm Communications, Inc.: Integrated Logistics Core Process Redesign (ILCPR). Harvard Business School Cases.
Dorothy Leidner and Sirkka L. Jarvenpaa. 1995. The Use of Information Technology to Enhance Management School Education: A Theoretical View. MIS Quarterly 19, 265-291.
J. Ray Caron, Sirkka L. Jarvenpaa, and Donna B. Stoddard. 1994. Business Reengineering at CIGNA Corporation: Diffusing a New Way of Thinking. MIS Quarterly 18, 233-250.
Donna B. Stoddard and Sirkka L. Jarvenpaa. 1994. CIGNA Corp. Inc.: Managing and Institutionalizing Business Reengineering. Harvard Business School Cases.
E.A. Busch, Sirkka L. Jarvenpaa, N. Tractinsky, and W.H. Glick. 1994. Information Technology Alignment or "Fit" in Highly Turbulent Environments, in The Proceedings of the SIGCPR Conference, Washington, D.C.
Sirkka L. Jarvenpaa and Blake Ives. 1994. Organizational Fit and Flexibility: IT Design Principles for a Globally Competing Firm. Research in Strategic Management and Information Technology 1, 1-39.
Donna B. Stoddard and Sirkka L. Jarvenpaa. 1994. Pacific Bell: Centrex Reengineering. Harvard Business School Cases.
Sirkka L. Jarvenpaa and Blake Ives. 1994. The Global Network Organization of the Future: Information Management Opportunities and Challenges. Journal of Management Information Systems 10, 25-57.
Donna B. Stoddard and Sirkka L. Jarvenpaa. 1993. Business Process Reengineering: IT-Enabled Radical Change. Harvard Business School Cases.
B. Ives and Sirkka L. Jarvenpaa. 1993-1994.Competing with Information: Empowering Knowledge Networks with Information Technology. Annual Review of the Institute for Information Studies X, 53-87.
Blake Ives, Sirkka L. Jarvenpaa, and Richard O. Mason. 1993. Global Business Drivers: Aligning Information Technology to Global Business Strategy. IBM Systems Journal 32, 143-161.
Sirkka L. Jarvenpaa and Blake Ives. 1993. Organizing for Global Competition: The Fit of Information Technology. Decision Sciences 24, 547-580.
Dorothy Leidner and Sirkka L. Jarvenpaa. 1993. The Information Age Confronts Education: Case Studies on Electronic Classrooms. Information Systems Research 4, 24-54.
J. Elam, Sirkka L. Jarvenpaa, and David A. Schkade. 1992. Behavioral Decision Theory and DSS: New Opportunities for Collaborative Research, in Information Systems and Decision Processes, E. Stohr and B. Konsysnski, eds. Los Alamitos, CA: IEEE Computer Science Press.
J. Elam, Sirkka L. Jarvenpaa, and David A. Schkade. 1992. Behavioral Decision Theory and DSS: New Opportunities for Collaborative Research, in Information Systems and Decision Processes: Charting New Directions for DSS Research, A Multidisciplinary Approach, B. Konsynski and E. Stohr, eds. IEEE Computer Society.
Iris Vessey, Sirkka L. Jarvenpaa, and Noam Tractinsky. 1992. Evaluation of Vendor Products: CASE Tools as Methodology Companions. Communications of the ACM 35, 90-105.
Blake Ives and Sirkka L. Jarvenpaa. 1992. Global Information Technology: Some Lessons from Practice. International Information Systems 1, 1-15.
Blake Ives and Sirkka L. Jarvenpaa. 1991. Applications of Global Information Technology: Key Issues for Management. MIS Quarterly 15.
V.S. (Chino) Rao and Sirkka L. Jarvenpaa. 1991. Computer Support for Support Groups: Theory-Based Models for GDSS Research. Management Science 37, 1347-1362.
Sirkka L. Jarvenpaa and Blake Ives. 1991. Executive Involvement and Participation in the Management of Information Technology: A Model and A Field Survey. MIS Quarterly 15, 205-227.
Sirkka L. Jarvenpaa. 1991. Planning for Gold in IS Research: "Second-Hand Data", in Information Systems Research: Contemporary Approaches and Emergent Traditions, North-Holland.
Sirkka L. Jarvenpaa, Blake Ives, and Gordon B. Davis. 1991. The Supply of and the Demand for IS Doctorates in the 1990's. Communications of the ACM 34, 86-98.
Donald R. Lasher, Blake Ives, and Sirkka L. Jarvenpaa. 1991. USAA-IBM Partnerships in Information Technology: Managing the Image Project. MIS Quarterly 15, 551-565.
B. Ives and Sirkka L. Jarvenpaa. 1991. Writing the Stateless Corporation: Empowering the Drivers and Overcoming the Barriers. SIM Network.
B. Ives and Sirkka L. Jarvenpaa. 1990. Global Information Technology: A New Challenge for the 1990's, in Proceedings of the Hawaii International Conference on System Sciences,
Sirkka L. Jarvenpaa. 1990. Graphic Displays in Decision-Making - The Visual Salience Effect. Journal of Behavioral Decision Making 3, 247-262.
B. Ives and Sirkka L. Jarvenpaa. 1990. Harnessing Global Information Technology. Leaders 13, 142-143.
Sirkka L. Jarvenpaa and Blake Ives. 1990. Information Technology and Corporate Strategy: A View From the Top. Information Systems Research 1, 351-376.
V.S. Rao and Sirkka L. Jarvenpaa. 1989. Computer Support of Groups: A Search for Theoretical Models, in Proceedings of the Hawaii International Conference on System Sciences,
Sirkka L. Jarvenpaa and Jeff J. Machesky. 1989. Data Analysis and Learning: An Experimental Study of Data Modeling Tools. International Journal of Man-Machine Studies 31, 367-391.
Gerarldine DeSanctis and Sirkka L. Jarvenpaa. 1989. Forecasting Earnings Per Share: An Experimental Comparison of Graphical, Tabular, and Combined Graphical/Tabular Reporting Methods. Accounting, Organizations, and Society 14, 509-525.
Sirkka L. Jarvenpaa. 1989. Graphical Presentation of Accounting Data for Financial Forecasting: An Experimental Investigation. Accounting, Organizations and Society 14, 509-525.
Clair A. Ellis, Gail L. Rein, and Sirkka L. Jarvenpaa. 1989-1990.Nick Experimentation: Selected Results Concerning Effectiveness of Meeting Support Technology. Journal of Management Information Systems 6, 7-24.
C.A. Ellis, G.L. Rein, and Sirkka L. Jarvenpaa. 1989. Nick Experimentation: Some Selected Results, in Proceedings of the Hawaii International Conference on System Sciences,
Sirkka L. Jarvenpaa. 1989. The Effect of Task Demands and Graphical Format on Information Processing Strategies and Decision Making Performance. Management Science 35, 285-303.
Sirkka L. Jarvenpaa, V.S. (Chino) Rao, and George P. Huber. 1988. Computer Support for Meetings of Medium-Size Team Working on Unstructured Problems: A Field Experiment. MIS Quarterly 12, 645-665.
Sirkka L. Jarvenpaa. 1988. Empirical Investigation of Tufte's "Lie Factor" with Computer Generated Graphics, in Proceedings of the 3rd IFAC/IFIP Conference on Man-Machine Systems, Oulu, Finland.
Sirkka L. Jarvenpaa and Gary W. Dickson. 1988. Graphics and Managerial Decision Making: Research Based Guidelines. Communications of the ACM 31, 764-774.
Sirkka L. Jarvenpaa and Geraldine DeSanctis. 1988. Standard Scaling in Decision Graphs: An Empirical Investigation. IEEE Transactions on Systems, Man and Cybernetics 18, 824-831.
Sirkka L. Jarvenpaa. 1988. The Importance of Laboratory Experimentation in Information Systems Research. Communications of the ACM 31, 1502-1504.
Sirkka L. Jarvenpaa and J.J. Machesky. 1987. ER Modeling in Structured Systems Development Environment: A Case Study, in Proceedings of the 6th International Conference on ER Modeling,
Sirkka L. Jarvenpaa and J.J. Machesky. 1986. End-User Learning Behavior in Data Analysis and Data Modeling Tools, in Proceedings of the Seventh International Conference on Information Systems, San Diego, CA.
Sirkka L. Jarvenpaa and Gary W. Dickson. 1986. Myth vs. Facts About Graphics in Decision Making. Spectrum 3.
Sirkka L. Jarvenpaa and Geraldine DeSanctis. 1985. An Empirical Investigation of the Summarizing Effects of Graphics, in Proceedings of the National Meeting of the American Institute for Decision Sciences,
Geraldine DeSanctis and Sirkka L. Jarvenpaa. 1985. An Investigation of the 'Table Versus Graphs' Controversy in a Learning Environment, in Proceedings of the Sixth International Conference on Information Systems,
Geraldine DeSanctis and Sirkka L. Jarvenpaa. 1985. Computer Graphics: Research Focuses on Effectiveness of Tables vs. Graphs. Minnesota Management Review 5, 6-7.
Sirkka L. Jarvenpaa, Gary W. Dickson, and Geraldine DeSanctis. 1985. Methodological Issues in Experimental IS Research: Experiences and Recommendations. MIS Quarterly 9, 141-156.
Sirkka L. Jarvenpaa. 1984. Development of Problem Solving Skills in Information Systems Education, in Proceedings of Second Annual Doctoral Consortium for American Institute for Decision Sciences,
Sirkka L. Jarvenpaa, Gary W. Dickson, and Geraldine DeSanctis. 1984. Methodological Issues in Experimental IS Research: Experiences and Recommendations, in Proceedings of the Fifth International Conference on Information Systems,

Professional Awards

Distinguished Visiting Scholar, University of Melbourne, Australia1997
Harvard Business School Grant1995
The Center for International Business and Education Grant1995

Page last updated: 9/19/2014