Keynote and Featured Speakers
Anita Tucker, Ph.D.
Dr. Anita L. Tucker is an associate professor at the Harvard Business School. She uses operations management and organizational learning theory to understand how to increase integration among the different departments that make up an organization’s internal supply chain. She has found that a lack of integration can create small-scale operational problems that individually can be worked around but collectively waste up to 10% of an employees’ time and compromise quality. She uses a variety of methods to study this phenomenon, including ethnographic observations, surveys, and field and laboratory experiments.
Dr. Tucker has received numerous awards including a 2013 “Wyss Mentoring Award” for excellence in mentoring doctoral students, 2006 Sloan Industry Studies Fellowship, 2004 AcademyHealth Dissertation award, the 2004 Accenture Award for her article with Amy C. Edmondson in California Management Review, and three best paper awards from Academy of Management conferences.
Professor Tucker has a BSc. in Industrial Engineering from University of Massachusetts, Amherst, a master’s degree in Industrial Engineering and Operations Research from Purdue University, and a doctorate in business administration from Harvard University.
Douglas Morrice, Ph.D.
Douglas Morrice holds the Bobbie and Coulter R. Sublett Centennial Professorship in Business. He is also Professor of Operations Management and the Director of the University of Texas Supply Chain Management Center of Excellence. He served as Information, Risk, and Operations Management Department Chair from 2007-2011.
Dr. Morrice received his Ph.D. in Operations Research and Industrial Engineering from Cornell University. His research includes the modeling and analysis of service operations, risk management, and supply chain management. Dr. Morrice’s research has received funding from SAP America under the University Alliance Research Grant Program. Additionally, he was a Visiting Research Scientist for Schlumberger from 1996-1998. He has also worked on projects with Dell and HEB Grocery Company. Most recently, Dr. Morrice has started some work in healthcare with the University Health Sciences Center, San Antonio and the University Hospital System. This work has been funded by a University of Texas Systems grant.
Dr. Morrice has over 40 technical publications and 2 patents. His research has appeared in Management Science, Operations Research, IIE Transactions, Journal of Production and Operations Management, and the Association for Computing Machinery Transactions on Modeling and Computer Simulation. Dr. Morrice is an area editor for the Association for Computing Machinery Transactions on Modeling and Computer Simulation, a senior editor for the Journal of Production and Operations Management, and an editor-at-large for Interfaces.
Ethan Burris, Ph.D.
Dr. Ethan Burris is an assistant professor of Management at the McCombs School of Business at the University of Texas at Austin. He earned his Ph.D. in Management from Cornell University. He has teaching and research experience relating to leadership, working with groups and teams, and negotiations. Dr. Burris was most recently named to the "Faculty Honor Roll" by the UT undergraduate students, received the 2009 Trammell/CBA Foundation Teaching Award, and the Regents’ Outstanding Teaching Award in 2011.
Dr. Burris’ current research focuses on understanding
- the antecedents and consequences of employees speaking up or staying silent in organizations
- leadership behaviors, processes and outcomes
- the effective management of conflict generated by multiple interests and perspectives.
His research has appeared in several top management and psychology journals, such as Academy of Management Journal, Journal of Applied Psychology, Journal of Experimental Social Psychology and Personality and Social Psychology Bulletin, and has been covered in major media outlets such as the Harvard Business Review and the Houston Chronicle.
Discussion: Challenges of Implementing and Diffusing Process Improvement in a Health Care Environment: Ron Brannan, CIO, Austin Diagnostic Clinic; Ryan Leslie, Ph.D., Director of Analytics, Seton Healthcare Family; Jan Patterson, M.D., M.S., Associate Dean for Quality & Lifelong Learning, UT Health Science Center at San Antonio; and Lloyd Provost, M.S., Senior Fellow, Institute for Healthcare Improvement. Moderator: Kristie Loescher, DBA, McCombs School of Business
Discussion: Bridging the Gap: Bringing Process Improvement Research to the Front-Lines of Practice: Edward Anderson, Ph.D., McCombs School of Business; Jonathan Bard, DSC, Cockrell School of Engineering; Todd Olmstead, Ph.D., LBJ School of Public Affairs; and Kavita Radhakrishnan, Ph.D., School of Nursing.
Edward Anderson, Ph.D.
Dr. Edward Anderson is an associate professor of Operations Management at the University of Texas McCombs School of Business. He received his doctorate from the Massachusetts Institute of Technology and his bachelor’s degree, with majors in history and electrical engineering, from Stanford University.
His research interests include healthcare delivery, outsourced product development (distributed innovation) and project management, the video game industry, national security policy, knowledge management, supply chain management, and computer simulation.
He has published articles in Management Science, Production and Operations Management, and The System Dynamics Review. He is also the co-author of the book The Innovation Butterfly: Managing Emergent Opportunities and Disruptions Under Distributed Innovation, which describes leadership metrics, planning, and organization in the complex adaptive system that is innovation management. Dr. Anderson won the prestigious Wickham Skinner Early-Career Research Award from the Production and Operations Management Society.
He is the department editor of Production and Operations Management for Industry Studies and Public Policy and President-Elect of the System Dynamics Society for 2013. He has received research grants from the National Science Foundation, SAP, and Hewlett-Packard. Professor Anderson has consulted with Ford, Shell, Dell, Hewlett-Packard, Frito-Lay, and Atlantic-Richfield and holds three U.S. patents from his work at the Ford Motor Company.
Jonathan Bard, DSC
Jonathan Bard is a professor of Operations Research & Industrial Engineering in the Mechanical Engineering Department at the University of Texas at Austin. He holds the Industrial Properties Corporation Endowed Faculty Fellowship, and serves as the associate director of the Center for the Management of Operations.
He received a D.Sc. in Operations Research from The George Washington University, and an M.S. and B.S. in Aeronautical Engineering. Dr. Bard's research interests are in healthcare delivery, personnel scheduling, and the design and analysis of manufacturing systems. He is the founding editor of IIE Transactions on Operations Engineering and serves on the editorial board of six other journals. He is a fellow of IIE and INFORMS, and has held a number of offices in each of these organizations. Dr. Bard has co-authored 6 books and has published his research in a wide variety of technical journals.
Ron Brannan is the CIO of The Austin Diagnostic Clinic, and directs the operations of the Information Services, Communications, and Health Information Management functions of this large multi-specialty medical practice. He also has administrative responsibility for the marketing and public relations functions. Ron’s career in health care administration spans over thirty years, and includes management roles in hospital, insurance, and medical practice venues. He is a member of the CIO Leadership Council of the American Medical Group Association and has served on The University of Texas, McCombs School of Business, Information Management Advisory Council.
Ryan Leslie, Ph.D.
Ryan Leslie, Ph.D., is the Vice President of Analytics & Health Economics for the Seton Healthcare Family. He oversees the development of the analytical capabilities to support accountable care delivery. Ryan is also responsible for building the advanced analytical support capabilities that will accelerate clinical research and promote translation of findings to patient care. Ryan also plays a key role in building Seton's new quality and performance improvement structure.
Before he joined Seton, Ryan spent 10 years as a consultant helping organizations conduct advanced analysis and build analytical department. He has studied how diagnosis-based risk adjustment models could be used to understand the costs of care of Central Texas's medically indigent population. Ryan has three degrees from the University of Texas at Austin, including a BBA in management information systems and an MS and Ph.D. in health economics and outcomes research.
Todd Olmstead, Ph.D.
Todd Olmstead is Associate Professor of Public Affairs and a James and Claudia Richter Chair Fellow at the Lyndon B. Johnson School of Public Affairs, University of Texas at Austin. He is also a Research Scholar at the Seton/UTSW Clinical Research Institute of Austin.
Olmstead uses statistics, economics, and operations research to design, implement, and evaluate a wide variety of health care interventions and evidence-based practices. He is the health economist on several large NIH-funded grants in the area of behavioral health. Some of his current research projects include estimating the cost-effectiveness of integrating substance abuse treatment services directly into hospital inpatient units, computer- vs. clinician-delivered cognitive behavioral therapy for patients with substance use disorder, and providing mental health services to low-income pregnant and parenting women living in public housing systems. Other projects include estimating the impact of gambling treatment on the utilization of health care services, estimating the price elasticities of demand for illicit drugs, and the design, implementation and evaluation of mobile stroke units.
Before he joined the faculty at UT, Olmstead taught at George Mason University’s School of Public Policy, the University of Connecticut’s Medical School, and Yale’s School of Public Health. He holds degrees in public policy (Ph.D., Harvard University), operations research (MS, UNC-Chapel Hill), and industrial engineering (MS, BS, SUNY-Buffalo).
Jan Patterson, M.D., M.S.
Dr. Patterson is currently Professor and Associate Dean for Quality and Lifelong Learning, and she also directs the Center for Patient Safety and Health Policy at the University of Texas Health Science Center in San Antonio. She graduated from the University of Texas Medical School at Houston, and completed her Internal Medicine residency at Vanderbilt University Medical Center. She completed her postdoctoral fellowship in Infectious Diseases at Yale University School of Medicine where she trained in healthcare epidemiology with Dr. Walter J. Hierholzer, Jr., a former SHEA President. She received a Masters of Science in Health Care Management from Harvard School of Public Health in May 2010.
Dr. Patterson has worked in healthcare epidemiology for more than 20 years, and she's worked hard to promote research and education in the field. She has many publications in the field of healthcare epidemiology, particularly related to the clinical and molecular epidemiology defining transmission of hospital pathogens. She has mentored students, residents, fellows, and nurses in healthcare epidemiology and infection prevention, sponsored trainees for presentations at national meetings. Her current interests include quality improvement training and inter-professional education.
Lloyd Provost, M.S.
Lloyd P. Provost, MS, Statistician, Associates in Process Improvement, helps individuals and organizations learn the science of improvement. He consults and advises in a variety of industries worldwide, and he's experienced in statistical process control and designing research and quality improvement studies. He co-authored the books Quality Improvement through Planned Experimentation and The Improvement Guide. Mr. Provost is a Senior Fellow of the Institute for Healthcare Improvement (IHI) and serves on the IHI faculty for the Improvement Advisor Professional Development Program. He provides Improvement Advisor (IA) support for IHI's work in developing countries and for the IHI STAAR initiative to reduce readmissions, and he coordinates the development and work for other IAs who support IHI. He also provides support for the IHI Open School QI curriculum.
Kavita Radhakrishnan, Ph.D.
Kavita Radhakrishnan is Assistant Professor at the School of Nursing at University of Texas at Austin. Her research focuses transforming and improving current practices in caring for elderly individuals with chronic diseases by evaluating home healthcare technology like telehealth and homecare EHR. Kavita’s academic degrees include a Ph.D. in Nursing from University of Massachusetts – Amherst and a Master's in Electrical Engineering from University of Texas – Arlington. Kavita completed her post-doctoral research fellowship at University of Pennsylvania New Courtland Center for Transitions and Health. Her clinical employment experience includes five years as a staff nurse in acute care and home healthcare settings. She has published and presented extensively in peer-reviewed academic journals like the Journal of Cardiovascular Nursing, Home healthcare Management and Practice, Telemedicine and e-Health journal, and the Journal of Telemedicine and Telecare, to name a few. She's also presented at conferences like the Gerontological Society of America (GSA), Academy Health, American Medical Informatics Association (AMIA), Eastern Nursing Society, among others.