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Technology@McCombs | mCloud

Using mCloud Apps

The applications accessed using mCloud Apps behave the same regardless of how you connect, but working with files and printing can vary depending on the method you use to connect.

Using mCloud Apps when connecting via Microsoft Remote Desktop for Android -

While the mCloud App you are using behaves just like any other Windows based program, operations such as printing and saving vary when using the Microsoft Remote Desktop app for Android:

  • Opening or Saving your work

    When you select "Save As..." in the mCloud App, you will generally receive a notice that the operation has been cancelled due to restrictions in effect... Simply dismiss this notice by clicking the OK button.

    Restrictions warning when trying to use Save As... simply click OK to dismiss this warning.

    In the Save As dialog window, click on Computer at the left of the the window, then double-click on Android on localhost when it appears in the main window. This will display the Android device's file system, where you can navigate to a location on your phone or tablet (or the device's external memory card) to save your work.

    Browse to computer, and then then to Android to direct your work to your device's storage

    Opening files from your Android device's file system works the same as saving.

  • Printing a document

    Unlike the Windows, Mac, and browser based methods for printing from mCloud Apps, the Android client does not have an option to print your work directly from the Android device. As an alternative, you can Save your work as a PDF document, and then view or send this document via your device's e-mail client. (This option may not be available in all programs.)


    From within the mCloud App, select the File menu from the ribbon, and then choose Save As.

    In the Save As dialog window, select the Save as type pull down, and select PDF (*.pdf). Now, enter a name for the document, select your location (see Saving your work), and then click the Save button.

    Use the Save As option to create a PDF, and then save it to your Android device

  • Using the on-screen controls

    To access the on screen keyboard while working within an mCloud App, click on the keyboard icon at the top of the screen.

    To zoom in on an area of the screen, click on the zoom button at the top of the screen. While zoomed in, tap and drag the zoom icon in the center of the screen to move the screen contents around.



    To access the right-click menu in the mCloud App, tap the menu key on your Android device.



External Mouse and Keyboard Support:
The right mouse button is supported on Android version 2.3 and newer. Mouse wheel is supported on Android version 3.2 and newer. External keyboards are supported.

For more information on the Microsoft Remote Desktop Client on Android, including support for gestures, visit TechNet

 

Using mCloud Apps when connecting via Microsoft Remote Desktop for Mac OSX -

While the mCloud App you are using behaves just like any other Windows based program, operations such as printing and saving vary when using the Microsoft Remote Desktop app for the Mac:

  • Opening or Saving your work

    When you select "Save As..." in the mCloud App, you will generally receive a notice that the operation has been cancelled due to restrictions in effect... Simply dismiss this notice by clicking the OK button.

    Restrictions warning when trying to use Save As... simply click OK to dismiss this warning.

    In the Save As dialog window, click on Computer at the left of the the window, then double-click on home on your Mac when it appears in the main window.

    Browse to computer, and then to your Mac

    This will display the file system on your Mac, where you can then navigate to a folder on your Mac to save your work.

    Browse to a folder on your Mac

    To access content on a cloud provider, such as Box/UTBox or Google Drive, first install and configure that cloud provider's synchronization utility and create a folder on your Mac that will be synched to your cloud storage. Then, use the above steps to navigate to the folder when saving or opening your work within the mCloud App.


    Opening files from your Mac's file system works the same as saving.

  • Printing a document

    When printing, your output it redirected to the local printer on your Mac (or network printer, including UTPrint if already installed).

    From within the mCloud App, select the File menu, and then choose Print.

    In the print dialog, your printer should appear by name, along with the words (redirected).

  • Questions about the Remote Desktop Client for Mac

    In order to make use of the right-click inside an open session you have three options:

    • Use a standard PC two button USB mouse
    • Apple Magic Mouse: To enable right-click, clickSystem Preferences in the dock, click Mouse, and then enable Secondary click.
    • Apple Magic Trackpad or MacBook Trackpad: To enable right-click, click System Preferences in the dock, click Mouse, and then enable Secondary click.

    Yes, retina resolution is supported.

     

For more information on the Microsoft Remote Desktop Client on Mac OSX, visit TechNet

 

Using mCloud Apps when connecting via your web browser -

  • Accessing mCloud Apps using a web browser -

    Access the browser based mCloud Apps login page, and enter your McCombs ID (using the format MCCOMBS\userid) and the corresponding password. Press Enter on your device or click on "Sign in"

    Once logged in, you will be presented with a list of all programs that you have access to (if you believe you should be able to access an application that is not shown, please contact the McCombs Service Desk for assistance).

    To launch an application, simply click on the application icon in the list presented, and the application will open in a new browser window. (To open the application within the current browser window, check the box "Open in existing window" before launching an application.)

  • Opening and Saving files using the web based Apps -

    When working with the browser based version of an application, a cloud icon  will appear at the top-center of the browser window to access files within the application. Clicking on this icon will display the file dialog to upload and download files.

    To upload a file so that it can be used in the application, begin by clicking on the cloud icon, then click on "Choose Files". Browse on your device to where the file is located, and select to upload that file. 

    Opening and saving documents within the application: When opening and/or saving a document, you will use the Common File Explorer dialog (this is what normally appears in Windows when you Open a file).  Within this window, locate Computer on the left side of the dialog, and below Computer you will see a drive labeled Storage on 128.83.xxx.xxx, which is where your files are temporarily stored on the cloud server, only while your mCloud Apps session is running. (When you close the program you are working with, ALL files saved to this location or uploaded to this session will be deleted!)

    To download a file that you've saved in the application, begin by clicking on the cloud icon, then locate the file in the list of saved documents and click on the download icon to the right of the file. This will download the file via your browser.


  • Printing using the browser based Apps -

    Because nearly every device prints slightly differently, printing is limited to creating a PDF. To do this, access the print function of the mCloud Apps program you are using, and select the Virtual Printer. After selecting to print, the document will appear in your browser as a PDF document. This document can then be saved to your device (still as a PDF) or can then be printed using your local printer. 

    To print the document using UT Print, you must first have the UT Printer software installed on your device, then complete the same steps as described to print to the mCloud Apps Virtual Printer, and once the PDF document appears in your browser, simply choose to print the document to UT Print from your own device. (More information on UT Print is available from ITS.)