Faculty/Staff Support
Welcome to the computer support pages for the McCombs School of Business.
Recommended computer purchases for the Business School
Purchase computer products and software through UT
UT-provided software for faculty, staff, and students
Who We Are
Dick Ratway, Steve Kiehne, Jeff Spears, and Paul Bartel are the user support staff for the the McCombs School of Business. Our mission is to provide hardware, software and network support for the computers used by faculty and staff of the McCombs School of Business.
- We install and upgrade computers and peripherals.
- We install and maintain physical connections to the various networks throughout the college.
- We troubleshoot computer hardware problems and physical network problems.
- We repair or replace faulty computer devices and components or provide assistance in seeking repair outside the college.
- We provide advice on the purchase of new computer hardware.
- We troubleshoot problems with operating systems and applications.
Please note that we will provide computer advice to faculty and staff whenever possible, but we can only perform work on computer equipment that is owned by the University of Texas.
For non-emergency help requests, please use our web form. In case of an emergency, you may contact us by phone at 232-6617.