Your Computer Accounts

You have two computer accounts that you'll use as a McCombs student.

UT EID

Your UT EID is provided by the University to perform secure actions. You used this account to apply to the University of Texas. It is managed by the UT Information Technology Services (ITS) department. You should address any questions or issues with it to the ITS Help Desk. You can reset your password or look up your EID at the EID Self Service Tools Site. 

Your UT EID is used to perform many actions, such as:

• login to Blackboard, the site used by professors to distribute documents, announcements, and grades
• login to the UT Direct portal, the site where you can perform secure functions with UT, such as paying your fee bill
• access UT's wireless internet
• use WebSpace to store files
• print to campus printers, including those in the McCombs School

McCombs Account

The second account is your McCombs Account, also known as your MSB Account. MSB is short for McCombs School of Business. Get your user name and set the password at the Password Change Site. 

Your MSB Account is used to:

• login to the Business School computer labs
• login to any SharePoint-based web site provided by McCombs
• access other McCombs resources

Your McCombs password expires every 365 days. To set a new password, go to the Password Change Site.

Acceptable Use Policy

When you use your UT EID, your MSB Account, or any other UT or McCombs technology resources, you must follow UT's Acceptable Use Policy. These rules apply every time you use any UT computing resource. That could be using a computer in one of the labs, sending email from your McCombs email account, or using UT’s wireless internet access.

You are responsible for following all of the computing policies. Here are some of the most commonly broken policies:

1. Do not let anyone else use your accounts. Never give out your password.
2. Do not send rude, threatening, or harassing email, even as a joke.
3. You may not profit from the use of any university computing resource.
4. Do not send spam.
5. Do not violate copyright laws.
6. Do not hack into any UT systems.

Email @ McCombs

Your McCombs email address follows the naming convention:
First.Last@mba14.mccombs.utexas.edu

All incoming students receive a McCombs branded email address. Mail sent to this address automatically forwards to the email account you used when applying to McCombs. You can update your email forwarding to forward to a different account. Upon graduation, your email forwarding continues for life.

While at McCombs, you have access to McCombs contacts and distribution lists through the McCombs Webmail page.  You should empty your Sent Items and Deleted Items folders after sending email through this site because your mailbox is only 2 MB. You will not receive email through the McCombs Webmail page.  You only use it to send to McCombs-specific distribution lists.

Checking Your Email

The University considers email as its official form of correspondence.  Therefore, you should ensure:

• you check your email regularly.
• have your email address typed correctly in the UT Registrar's site and your McCombs Online Resources profile.

Change Your McCombs Email Address

In the McCombs Online Resources site, you can see your McCombs-branded email address.  After logging in, click on the 'Update Profile' tab, and then the 'Email Forwarding' tab.  If you go by a different name, like a shortened name, a middle name, or an Americanized name, your email address can be changed.  Submit a Support Ticket.  Include your McCombs Account (also known as your MSB Account) and the name you would like to have your email address changed to.

Be aware that your old McCombs address will not forward to the new McCombs address.  If you have given out your current (but soon to be old) email address to others, let them know to begin emailing your new address immediately.

Useful email related links

• Update email forwarding
• McCombs Webmail page - login with MSB Account and password
• UT Directory - look up other students, faculty, and staff

 

Internet Access on Campus

UT-Provided Wireless Internet Access

The University offers free wireless access to the University community. Wireless access is supported by UT’s Information Technology Services (ITS), not by the McCombs School of Business. If you have problems, contact the ITS Help Desk at 475-9400.

Complete information about the wireless network can be found at: http://www.utexas.edu/its/network/wireless/

Wireless Access Points

Wireless is available throughout the McCombs Business School complex, including the CBA, GSB, and UTC buildings. The AT&T Conference Center has extensive wireless access. Many other areas of campus also have wireless, including the Texas Union, Student Activity Center, Student Services Building, Gregory Gym common areas, the campus open malls, and most classroom buildings. View a complete list of available access points.

Connecting to the Wireless Network

You must have administrative rights on your computer to complete the UT network wireless connection process. If you do not have administrative rights or if you are using a mobile device that does not support 802.1x connections, you can complete an exemption request.  

To connect to the restricted.utexas network:

If you are on campus:

1. Connect to the guest.utexas.edu wireless network.
2. Open a web browser and log in with your UT EID and password.
3. Click the link to set up the restricted network.

If you are off campus:

1. Go to the restricted.utexas login page.
2. Log in with your UT EID and password.
3. Click on a setup option for your operating system (either web based or manual procedure).
   For instructions on using the manual installer, go to https://wikis.utexas.edu/display/itshelp/.  In the Search box at the top, type restricted.utexas.edu and press Enter.

When you are on campus, a bubble appears in the lower-right corner of your screen. Click this to log on to the restricted.utexas network.

• User name:  your UT-EID
• Password:  your EID password
• Logon Domain:  leave this box blank

Mobile Devices

Click here for instructions on connecting a mobile device to the wireless network.

Bandwidth Limits

For information about bandwidth limits, click here.

AT&T Wireless Internet Access

The AT&T Conference Center provides free wireless internet access throughout the building. 
The access code is ATTCONF.  This network is not secure and does not require a password.

Where To Go For Help

Information Analyst – Texas MBA Programs

Luis.Cardenas@mccombs.utexas.edu
Luis Cardenas supports IT systems and applications across 5 MBA programs, including web support, student email and acts as the primary IT liaison between the students and the MBA Program Office. He provides ongoing technical support and information resources for students in all degree programs; evaluating, advising and implementing software and hardware installations

SWAT Shop, aka McCombs Services Desk

CBA 1.328, Website
Monday – Friday, 8 – 5 pm
(512) 232-6616
The SWAT Shop is your first stop for tech-related questions at the McCombs School of Business.  They answer general questions about computers and McCombs technology, such as email and software. SWAT also assists with basic computer issues such as wireless configuration for the UT restricted network and Outlook setup for your McCombs mail.

Technology Training Team

CBA 1.324, Website
Monday – Friday, 8 am – 5 pm
The training team provides instructor-led classes as well as online tutorials available through their website. Only McCombs School faculty, staff, and students have access to these classes, and different classes are available to each constituent group. The trainers help with individual questions about software available on the lab computers, such as Microsoft Office.

ITS Help Desk

FAC Lobby, Website
Monday – Thursday, 8 am – 10 pm
Friday, 8 am - 6 pm
Saturday and Sunday, 12 noon - 5 pm
Hours may vary during summer and winter breaks.  Check the website for the most up-to-date information.
(512) 475-9400
The ITS Help Desk assists all UT students, faculty and staff with University technology services, including EID issues, Blackboard, wireless, printing, Bevoware, and Webspace. They also help with virus and spyware issues.

On Campus Resources

Media Services Checkout Desk

GSB 3.132
Monday – Friday, 7:45 a.m. – 6:15 p.m.

The Checkout Desk checks out equipment for students, including projectors, screens, digital cameras, notebook computers, camcorders, and microphones. They also sell supplies such as DVDs, headphones, and white board markers.

McCombs Media Lab

UTC 1.110
Monday - Friday, 8 a.m. – 5 p.m.

The Media Lab provides assistance with editing media, including audio, images, and movies. Reservation times for video editing systems fill up fast. To make a reservation, email medialab@mccombs.utexas.edu.

Reliant Productivity Center

GSB 4.112A
Open 24 hours, 7 days a week.

The Reliant Productivity Center, also known as the Reliant Reading Room, is a study facility for McCombs School students only.  You must bring your student ID to enter this room, as the door unlocks with a proximity card reader. Individual study carrels are available for private study; all come equipped with power outlets and Kensington lock loops to secure notebook computers against theft. Several group study areas are also available. Group study rooms can be reserved on the lab reservations page.  The productivity center has its own printer and has complete wireless coverage.
Food and drink are not allowed in the Reliant Productivity Center.

Millennium Lab

CBA 5.322

The Millennium lab is a general use computer lab located in CBA 5.322. Use your MSB Account to log into lab computers. Hours and rules are posted on the lab's site and outside the lab. Please leave all food or drink in the cubicles outside the lab, to help protect our facilities.

MBA Study Rooms

Because of the collaborative nature of many of the classes, MBA candidates need space to work in groups. There is a row of meeting rooms inside the Carpenter Center (GSB 3.140) reserved for this purpose.

Each of these meeting rooms has its own calendar on the McCombs Exchange server, so to reserve these rooms, you will need to log into the McCombs webmail site. (Even though you have a mailbox on this site and can send a meeting request or email from it, you will not receive email in this location). Once logged in, you will be able to view the times that room is free and when it is already reserved. In order to successfully reserve the MBA study room, you must follow the steps below.

Reserve an MBA Study Room in Internet Explorer (recommended)

1. Open Internet Explorer (the site is optimized for Internet Explorer).
2. Log into the McCombs Webmail site, https://mail.mccombs.utexas.edu/owa/, with your MSB number and password.
3. Click the drop down arrow to the right of the New button and select Meeting Request.
4. In the meeting request that opens, type a subject for your meeting request in the Subject field and enter the date and time of your meeting in the Start time and End time fields.
5. Click the Resources button.
6. In the Address book box that opens, click Show Other Address Lists.
7. Scroll down and click on Default Global Address List.
8. Type MBA Study in the search box to the right and click the magnifying glass to search.
9. Click on the study room you want to reserve and check the schedule to the right to see when it is available.
10. When you’ve found a study room that fits with your schedule, select the room and click Resources button below to add it as a resource.
11. If you’d like add other people to the meeting request, search for them in the search box above, select the name, and click the Required or Optional button below.
12. When you’re finished, click OK.
13. To check the schedules of the room and everyone invited, you can click the Scheduling Assistant tab and adjust the time as needed.
14. Click Send to send the meeting request.
15. You will receive a response letting you know if your reservation is approved. YOUR RESERVATION IS NOT COMPLETE UNTIL YOU RECEIVE A RESPONSE.
16. Your mailbox size here is only about 2 MB, so it is a good idea to delete the meeting request first from your Sent Items folder and then from your Deleted Items folder.

Reserve an MBA Study Room in Another Browser

1. Open your browser.
2. Log into the McCombs Webmail site, https://mail.mccombs.utexas.edu/owa/, with your MSB number and password.
3. Click on the calendar icon at the top left.
4. Click the New Meeting Request button.
5. Type a subject for your meeting request in the Subject field, and enter a date and time in the Start time and End time fields.
6. Click on the Resources button.
7. Type MBA Study in the Find Someone box at the top.
8. Click the drop down arrow next to the Address Book box and select Default Global Address List.
9. Click the magnifying glass to search.
10. A list of study rooms will appear below. Check the box next to the study room (or rooms) you’re interested in reserving.
11. Click the Resources button above.
12. Look up any people you want to add to your meeting request in the same manner, select them, and click the Required button or Optional button to add them.
13. When you’re finished adding people and study rooms, click Done at the bottom of the window.
14. Click the Scheduling Assistant tab.
15. You’ll see the upcoming calendar, and if there is a conflict for a study room, or a person, it will be listed.
16. If you need to adjust the date and time, click the Appointment tab and make changes there.
17. In the Resources field, click remove for all study rooms but the one you want to reserve.
18. Click Send to send your meeting request.
19. You will receive a response letting you know if your reservation is approved. YOUR RESERVATION IS NOT COMPLETE UNTIL YOU RECEIVE A RESPONSE.
20. Your mailbox size here is only about 2 MB, so it is a good idea to delete the meeting request first from your Sent Items folder and then from your Deleted Items folder.

Online Resources

SharePoint Portal

The EMBA office has put together a student portal for you where they will post announcements and documents for you. Study groups will be given space on this portal to share documents.

To access the portal go to :  https://community.mccombs.utexas.edu/execed/emba/
Suggestion: You may want to bookmark this page so that you will not have to type it in every time you want to go to the site.

Login information:

User Name:  mccombs\your msb number
    for example:  mccombs\msbbm001
Password:  your msb password

Class of 2014

Click on the class of 2014 link on the right side of the page to access resources specific to your class.

Instructions

For more information about using SharePoint, go to our SharePoint for Texas Executive MBA instructions page.

WebSpace

The University provides every student with online file storage space called Webspace.

WebSpace is a resource for Web publishing and file storage for students, faculty, and staff at The University of Texas at Austin. You can use WebSpace to store copies of important documents like homework, notes and graphics. You can access the files from anywhere using a Web browser. WebSpace also helps you share files with other users, and gives you a place to publish a personal home page.

• 1 gigabyte (GB) file storage
• Web publishing
• Access by Web browser or WebDAV
• Ability to limit file access based on EID or ticket generation (for non-EID holders)
• Secure connection with all access methods
• File version control

To access Webspace, you will log in with your UT-EID and password. For in-depth instructions on using Webspace, visit UT's Information Technology Services.

NOTE: Always have a backup copy of any important file! Do not store files in only one location, be it online or your computer.

Adobe Connect

Some professors use Adobe Connect, a web conferencing tool, to conduct classes, review sessions, or office hours. Learn about Adobe Connect before attending a meeting to ensure a trouble-free usage. Learn more about attending an Adobe Connect meeting.

Acquiring Additional Software

Campus Computer Store

Flawn Academic Center (FAC) 109
Monday - Friday, 8 a.m. - 6 p.m.
512-475-6550
You can purchase software at a student discount at the Campus Computer Store. You are only allowed one license per piece of software. Visit their website for a full listing of software available and prices.

Installing Decision Tools

You will need Decision Tools, which includes Stat Tools, for some of your classes. The Decision Tools license expires once a year on August 31. You will need to reinstall this tool at the start of your second year.

1. In an Internet browser, go to http://www.mccombs.utexas.edu/Tech/Computer-Services/COE.aspx.
2. Scroll to the bottom of the page and click Decision Tools Standard 5.7.
3. Click the Decision Tools download page link.
4. Login with your UTEID and password.
5. Click the here link in the last line to begin the download. 
6. Click Run and follow any prompts to install.

Attn Mac Users: Decision Tools will only run on a Windows operating system. To use Decision Tools you will need to run Windows and Office 2007 or 2010 on your Mac. The SWAT Shop has a solution in place that will allow you to do this for minimal cost. Click here for instructions.

Printing

The EMBA program provides you with two printers located in M1086. These are available only for class assignments, not for personal use. You will need to download some software to your computer to be able to print to them from your laptop. Click the links below for instructions.

Installing the Xerox 8560 Printer (color)

Installing the Dell 1720dn Printer (black and white)