The information on the tabs below will guide you through the technology resources available to you at McCombs and help you use them.
Your Computer Accounts
You have two computer accounts that you'll use as a McCombs student.
Your UT EID is provided by the University to perform secure actions. You used this account to apply to the University of Texas. It is managed by the UT Information Technology Services (ITS) department. You should address any questions or issues with it to the ITS Help Desk. You can reset your password or look up your EID at the EID Self Service Tools Site.
Your UT EID is used to perform many actions, such as:
- log in to Canvas, the site used by professors to distribute documents, announcements, and grades
- log in to the UT Direct portal, the site where you can perform secure functions with UT, such as paying your fee bill
- access UT's wireless internet
- use UTBox to store files
- print to campus printers, including those in the McCombs School
The second account is your McCombs Account, also known as your MSB Account. MSB is short for McCombs School of Business. Get your user name and set the password at the Password Change Site.
Your MSB Account is used to:
- login to the Business School computer labs
- login to any SharePoint-based web site provided by McCombs
- access other McCombs resources
Your McCombs password expires every 365 days. To set a new password, go to the Password Change Site.
Acceptable Use Policy
When you use your UT EID, your MSB Account, or any other UT or McCombs technology resources, you must follow UT's Acceptable Use Policy. These rules apply every time you use any UT computing resource. That could be using a computer in one of the labs, sending email from your McCombs email account, or using UT’s wireless internet access.
You are responsible for following all of the computing policies. Here are some of the most commonly broken policies:
- Do not let anyone else use your accounts. Never give out your password.
- Do not send rude, threatening, or harassing email, even as a joke.
- You may not profit from the use of any university computing resource.
- Do not send spam.
- Do not violate copyright laws.
- Do not hack into any UT systems.
Email @ McCombs
Your McCombs email address follows the naming convention:
All incoming students receive a McCombs branded email address. Mail sent to this address automatically forwards to the email account you used when applying to McCombs. You can update your email forwarding to forward to a different account. Upon graduation, your email forwarding continues for life.
While at McCombs, you have access to McCombs contacts and distribution lists through the McCombs Webmail page. You should empty your Sent Items and Deleted Items folders after sending email through this site because your mailbox is only 2 MB. You will not receive email through the McCombs Webmail page. You only use it to send to McCombs-specific distribution lists.
Checking Your Email
The University considers email as its official form of correspondence. Therefore, you should ensure:
Change Your McCombs Email Address
In the McCombs Online Resources site, you can see your McCombs-branded email address. After logging in, click on the 'Update Profile' tab, and then the 'Email Forwarding' tab. If you go by a different name, like a shortened name, a middle name, or an Americanized name, your email address can be changed. Submit a Support Ticket. Include your McCombs Account (also known as your MSB Account) and the name you would like to have your email address changed to.
Be aware that your old McCombs address will not forward to the new McCombs address. If you have given out your current (but soon to be old) email address to others, let them know to begin emailing your new address immediately.
Useful email related links
Internet Access on Campus
UT-Provided Wireless Internet Access
The University offers free wireless access to the University community. Wireless access is supported by UT’s Information Technology Services (ITS), not by the McCombs School of Business. If you have problems, contact the ITS Help Desk at 475-9400.
Complete information about the wireless network can be found at: http://www.utexas.edu/its/network/wireless/
Wireless Access Points
Wireless is available throughout the McCombs Business School complex, including the CBA, GSB, and UTC buildings. The AT&T Conference Center has extensive wireless access. Many other areas of campus also have wireless, including the Texas Union, Student Activity Center, Student Services Building, Gregory Gym common areas, the campus open malls, and most classroom buildings. View a complete list of available access points.
Connecting to the Wireless Network
You must have administrative rights on your computer to complete the UT network wireless connection process. If you do not have administrative rights or if you are using a mobile device that does not support 802.1x connections, you can complete an exemption request.
To connect to the restricted.utexas network:
If you are on campus:
- Connect to the guest.utexas.edu wireless network.
- Open a web browser and log in with your UT EID and password.
- Click the link to set up the restricted network.
If you are off campus:
- Go to the restricted.utexas login page.
- Log in with your UT EID and password.
- Click on a setup option for your operating system (either web based or manual procedure).
For instructions on using the manual installer, go to https://wikis.utexas.edu/display/itshelp/. In the Search box at the top, type restricted.utexas.edu and press Enter.
When you are on campus, a bubble appears in the lower-right corner of your screen. Click this to log on to the restricted.utexas network.
- User name: your UT-EID
- Password: your EID password
- Logon Domain: leave this box blank
Click here for instructions on connecting a mobile device to the wireless network.
For information about bandwidth limits, click here.
AT&T Wireless Internet Access
The AT&T Conference Center provides free wireless internet access throughout the building.
The access code is ATTCONF. This network is not secure and does not require a password.
Connecting to the VPN
To access McCombs and UT resources from off-campus, you will need to connect to the UT VPN. To do so, open a browser and go to the following URL to begin the installation:
Enter your UT EID and password and the installation will begin. Note that you will need administrative rights on your computer to install this program.
Once the program is installed, it will create a Cisco folder in your Programs list. Click on the Cisco AnyConnect Secure Mobility Client to launch the program. Enter your UT EID and password to connect.
If for any reason the program fails to install via the browser, you may need to visit BevoWare to download an installer at the following link:
The link to download the program can be found under “Utilities.” Download and install the program using your UT EID for authentication.
Tech Help Wiki
For answers to tech questions at any time, search our Tech Help Wiki.
Where To Go For Help
SWAT Shop, aka McCombs Services Desk
CBA 1.328, Website
Monday – Friday, 8:00 – 5:00 p.m.
The SWAT Shop is your first stop for tech-related questions at the McCombs School of Business. They answer general questions about computers and McCombs technology, such as email and software. SWAT also assists with basic computer issues such as wireless configuration for the UT restricted network and Outlook setup for your McCombs mail.
ITS Help Desk
FAC Lobby, Website
Monday – Thursday, 8 am – 10 pm
Friday, 8 am - 6 pm
Saturday and Sunday, 12 noon - 5 pm
Hours may vary during summer and winter breaks. Check the website for the most up-to-date information.
The ITS Help Desk assists all UT students, faculty and staff with University technology services, including EID issues, Blackboard, wireless, printing, Bevoware, and Webspace. They also help with virus and spyware issues.
On Campus Resources
Media Services Checkout Desk
Monday – Friday, 7:45 a.m. – 6:15 p.m.
The Checkout Desk checks out equipment for students, including projectors, screens, digital cameras, notebook computers, camcorders, and microphones. They also sell supplies such as DVDs, headphones, and white board markers.
McCombs Media Lab
Monday - Friday, 8 a.m. – 5 p.m.
The Media Lab provides assistance with editing media, including audio, images, and movies. Reservation times for video editing systems fill up fast. To make a reservation, email email@example.com.
Reliant Productivity Center
Open 24 hours, 7 days a week.
The Reliant Productivity Center, also known as the Reliant Reading Room, is a study facility for McCombs School students only. You must bring your student ID to enter this room, as the door unlocks with a proximity card reader. Individual study carrels are available for private study; all come equipped with power outlets and Kensington lock loops to secure notebook computers against theft. Several group study areas are also available. Group study rooms can be reserved on the lab reservations page. The productivity center has its own printer, a section of desktop computers as well as complete wireless coverage.
Food and drink are not allowed in the Reliant Productivity Center.
The MOD Lab (CBA 5.304 and 5.325):
***The MOD Lab has been recently updated with new carpet and new desks with retractable flat surface work panels allowing for dual work modalities. Please take the greatest care in maintaining these resources for the usage and enjoyment of all McCombs technology users.***
Fall 2014 hours for the MOD Lab are 8am-5pm weekdays (class reservation availability only) and from 5pm until 12am weekdays for general McCombs student usage. The lab will be staffed by a lab supervisor from 5pm until 12am on weekdays. Hours are subject to change according to class schedules and other variables. Do not depend on this lab being open at any given time. Extended hours will be available during midterms and finals. Food and drink are strictly prohibited in the MOD Lab.
MBA Study Rooms
MBA Study Rooms
Because of the collaborative nature of many of the classes, MBA candidates need space to work in groups. There is a row of meeting rooms inside the Carpenter Center (GSB 3.140) reserved for this purpose.
There are 11 meeting rooms in the suite which include the Carpenter Conference Room and the Carpenter Workroom and nine rooms designed for team study areas.
MBA Study Rooms A - J and the Carpenter Conference Room (3.142C – seats 10) and Workroom (3.142D – seats 12) are available here.
- Log in w/ your UT EID/password.
- Select the study rooms. You will see a list of the rooms and what is reserved when for that day.
- You can select a time for that day or go to a certain room and select a certain day.
- First year students can reserve up to 9 hours/week the first semester; all students in the remaining semesters can reserve up to 6 hours/week per semester.
- You will not be able to reserve a study room after you have used your hours for the week and you can't use the same room for more than three hours straight
- The boards enable whiteboard diagrams to be saved to PCs connected to the network.
EMBA Canvas site
The EMBA Program has a Canvas site where they will post announcements and documents for you. You will receive an email to join the site this summer. Log into Canvas with your UT EID and password.
Each class & Study Group will be given space on this portal to share documents. This is a McCombs Resource so you will need to use your McCombs username and password.
User Name: mccombs\your MSB number for example: mccombs\msbbm001
Password: your MSB password
Box cloud storage is a free campus-wide service that allows faculty, staff. and students at the University of Texas at Austin to use Box Cloud-based file sharing for business and academic purposes.
- 50 GB storage and file share accounts.
- Quickly collaborate on documents and safely Cat-I data
- Have a secure method to share files across campus or across institutions.
- Easily sync important files between your desktop smartphone and table device.
- keep files current with apps for iOS, Android and Blackberry.
To access UTBox, you will log in with your UT-EID and password.
NOTE: Always have a backup copy of any important file! Do not store files in only one location, be it online or your computer.
Some professors use Adobe Connect, a web conferencing tool, to conduct classes, review sessions, or office hours. Learn about Adobe Connect before attending a meeting to ensure a trouble-free usage. Learn more about attending an Adobe Connect meeting.
Acquiring Additional Software
Campus Computer Store
Flawn Academic Center (FAC) 109
Monday - Friday, 8 a.m. - 6 p.m.
You can purchase software at a student discount at the Campus Computer Store. You are only allowed one license per piece of software. Visit their website for a full listing of software available and prices.
Installing Decision Tools
You will need Decision Tools, which includes Stat Tools, for some of your classes. The Decision Tools license expires once a year on August 31. You will need to reinstall this tool at the start of your second year.
- In an Internet browser, go to http://www.mccombs.utexas.edu/Tech/Computer-Services/COE.aspx.
- Scroll to the bottom of the page and click Decision Tools Standard 6.2.
- Click the Decision Tools download page link.
- Login with your UTEID and password.
- Click the here link in the last line to begin the download.
- Click Run and follow any prompts to install.
Attn Mac Users: To use Decision Tools you can run it in mCloud or you will need to run Windows and Office 2007 or 2010 on your Mac. The SWAT Shop has a solution in place that will allow you to do this for minimal cost. Click here for instructions.