Your Computer Accounts

You have two computer accounts that you will use as a McCombs MBA.

UT EID

Your UT EID is provided by the University to perform secure actions.  This is the account you used to apply to the University of Texas.  It is managed by the UT Information Technology Services (ITS) department.  Therefore, you should address any questions or issues with it to the ITS Help Desk.  You can reset your password or lookup your EID at the EID Self Service Tools Site. 

Your UT EID is used to:

• login to Blackboard
• access the wireless internet
• use WebSpace to store files
• login to the UT Direct portal

McCombs Account

The second account is your McCombs Account, also known as your MSB Account.  MSB is short for McCombs School of Business.  Get your Login Account name and set the password at the Password Change Site. 

Your MSB Account is used to:

• check your McCombs email
• login to any SharePoint based web site, like your McCombs MySite
• login to the Business School computer labs

Acceptable Use Policy

When you use your UTEID, your MSB account, or any other UT or McCombs technology resources, you must follow UT's Acceptable Use Policy. These rules apply any time you’re using a UT computing resource. That could be using a computer in one of the labs, sending email from your McCombs email account, or just using UT’s wireless internet access.

You are responsible for following all of the computing policies. They can be found at http://www.utexas.edu/cio/policies/pdfs/AUP.pdf.

Here are some of the most commonly broken policies:

1. Don’t let anyone else use your accounts. Never give out your password.
2. Don’t send rude, threatening, or harassing email, even as a joke.
3. You may not profit from the use of a university computing resource.
4. Don’t send spam.
5. Do not violate copyright laws.
6. Don’t hack into any UT systems.
   

Email @ McCombs

Your McCombs email address follows the naming convention:
First.Last@mba13.mccombs.utexas.edu

 If you would like to change the first or last name used in your McCombs email, from your McCombs account, send a message to namechange@mccombs.utexas.edu.   Include your MSB number and your preferred name for your email address.  Your email address must follow the First.Last format.

McCombs gives you an email account with 100 MB of server space.

Access Your Email

You can log into your McCombs email using your MSB number and the accompanying password.  You can access your email using the following methods:

• Outlook Web Access – http://mail.mccombs.utexas.edu 
• Outlook
• Entourage
• MAC mail (if your Mac has Snow Leopard or a later operating system)
• Mobile Devices

For instructions for accessing your McCombs Email through Outlook, Entourage, or on a mobile device, go to:
www.mccombs.utexas.edu/tech/help
Search term:  Email Setup

Password Expiration

Once a year your MSB Account password expires.  If you are unable to log into your email, and it has been about a year since you last set your password, it is likely that your password has expired.  To set a new password, go to the Password Change Site.

Email Forwarding

Your McCombs email can be forwarded to another email address. Find more information about it at http://ford.its.utexas.edu/wiki/index.php/Email_forwarding. 

Where To Go For Help

Information Analyst – Texas MBA Programs

Luis.Cardenas@mccombs.utexas.edu
Luis supports IT systems and applications across 5 MBA programs, including web support, student email and acts as the primary IT liaison between the students and the MBA Program Office.  He provides ongoing technical support and information resources for students in all degree programs; evaluating, advising and implementing software and hardware installations

SWAT Shop, aka McCombs Services Desk

CBA 1.328, http://new.mccombs.utexas.edu/Tech/Computer-Services/Support/Desk.aspx
Monday – Friday, 8 – 5 pm
The SWAT Shop can answer general questions about computers and McCombs technology, such as email and software. SWAT can also assist with basic computer issues such as wireless configuration for the UT restricted network and Outlook setup for your McCombs mail.

ITS Help Desk

FAC Lobby, http://www.utexas.edu/its/helpdesk/
Monday – Friday, 8 am – 5 pm
(512) 475-9400
The ITS Help Desk can help with University technology services, including EID issues, Bevoware, Blackboard, wireless, printing, and Webspace. They can also help you with virus and spyware issues.

Internet Access on Campus

UT Provided Wireless Internet Access

The University offers a free wireless network to the University community. Wireless access is supported by UT’s Information Technology Services (ITS), not by the McCombs School of Business. If you have problems, contact the ITS Help Desk at 475-9400.

Complete information about the wireless network can be found at:

http://www.utexas.edu/its/network/wireless/

Wireless Access Points

Wireless is available throughout the AT&T Conference Center, and 99% of the CBA, GSB, and UTC buildings. Many other areas of campus also have wireless, including the Union, the Student Services Building, Gregory Gym common areas, the campus open malls, and most classroom buildings.

For a complete list of available access points, go to http://www.utexas.edu/its/network/wireless/coverage/coverage.php?view=wireless

Connecting to the Wireless Network

You must have administrative rights on your computer to complete the process. If you do not have administrative rights or if you are using a mobile device that does not support 802.1x connections, you can complete an exemption request at https://management.pna.utexas.edu/server/dot1xwaiver.cgi.  

To connect to the restricted.utexas network:

1. If you are on campus:
2. Connect to the guest.utexas.edu wireless network.
3. Open a web browser and log in with your UT EID and password.
4. Click the link to set up restricted.
5. If you are off campus:
6. Go to the restricted.utexas login page at https://management.pna.utexas.edu/go-dot1x.
7. Log in with your UT EID and password.
8. Click on a setup option for your operating system (either web based or manual procedure).
   For instructions on using the manual installer, go to https://wikis.utexas.edu/display/itshelp/.  In the Search box at the top, type restricted.utexas.edu and press Enter.

When you are on campus, a bubble will pop up in the lower right corner of your screen. Click this to log onto the restricted.utexas network.

• User name:  your UT-EID
• Password:  your EID password
• Logon Domain:  leave this box blank

AT&T Wireless Internet Access

The AT&T Conference Center provides free wireless internet access throughout the building. 
The access code is ATTCONF.  This network is not secure and does not require a password.

Online Resources

Blackboard Community Site

The Program Office has created a community web site through Blackboard where you can find the latest class and calendar announcements. 

Access the Blackboard Community Site

1. Go to http://courses.utexas.edu.
2. Log in with your UTEID.
3. In the My Organizations section, click on Texas MBA at Mexico City class of 2013.
   

Adobe Connect

Some professors will use Adobe Connect, a web conferencing tool, to conduct classes and review sessions.  Learning about Adobe Connect before attending a meeting will help the process go more smoothly.  Learn more about attending an Adobe Connect meeting.

Online File Storage Space

You have two options for personal online file storage: one provided by the University to every student called Webspace, and one provided by the McCombs School of Business just for Business students called My Site.

NOTE: Always have a backup copy of any important file! Do not store files in only one location, be it online or your computer.

Webspace

http://webspace.utexas.edu

Log in with your UT-EID and password

WebSpace is a resource for Web publishing and file storage for students, faculty, and staff at The University of Texas at Austin. You can use WebSpace to store copies of important documents such as homework, notes and graphics, and have the files available from anywhere using a Web browser. WebSpace also helps you share files with other users and gives you a place to publish a personal home page.

• 1 gigabyte (GB) file storage
• Web publishing
• Access by Web browser or WebDAV
• Ability to limit file access based on EID or ticket generation (for non-EID holders)
• Secure connection with all access methods
• File version control

For in-depth instructions on using Webspace, visit www.utexas.edu/its/webspace

My Site

http://students.mccombs.utexas.edu

Log in with mccombs\msb_______ (your personal MSB account) and password

My Site, a SharePoint-based service, is a resource for McCombs students for file storage and sharing with other McCombs students. You can use your My Site to store copies of important documents such as homework, notes and graphics, and have the files available from anywhere using a Web browser. My Site also helps you share files with other students, and enable file versioning.

• 100 megabytes (MB) file storage
• Access by Web browser
• Ability to limit file access based on MSB account
• Secure connection with all access methods
• File version control

My Site instructions can be found at www.mccombs.utexas.edu/tech/help.
Search Term: MySite

Printing

While you're in Austin, computers and printers will be provided in Room 103. These are available for you to print assignments due in class. They are not for personal use.

To print, save your assignment to a USB drive and plug it into one of the computers connected to the printer. Open your file and print.

Acquiring Additional Software

There are two ways you can acquire additional software.

Campus Computer Store

Flawn Academic Center (FAC) 109
Monday - Friday, 8 am - 6 pm
(512) 475-6550
You can purchase software at a student discount at the Campus Computer Store. You are only allowed one license per piece of software.  For a full listing of software available and prices, visit www.campuscomputer.com.

Installing Decision Tools

You will need Decision Tools, which includes Stat Tools, for some of your classes. The Decision Tools license expires once a year in August. You will need to reinstall this tool at the start of your 2nd year.

1. In an Internet browser, go to http://www.mccombs.utexas.edu/services/cbacc/coe/
2. Log in with your UT-EID and password.
3. In the software list, click Decision Tools.
4. Click the link that says “Click here to download the COE version of Decision Tools 5.7 from this server.”
5. Save the file to your computer. It may take a while to download depending on the size of the installation files.
6. Open the downloaded file using a ZIP utility.
7. Extract all files to a folder on your computer.
8. Open the folder and double-click the Setup.exe file to run it.
9. Follow the installation instructions.