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Technology@McCombs | Orientation

Texas MBA at Dallas/Fort Worth

The information on the tabs below will guide you through the technology resources available to you at McCombs and help you use them.

Your Computer Accounts

You have two computer accounts that you'll use as a McCombs student.


Your UT EID is provided by the University to perform secure actions. You used this account to apply to the University of Texas. It is managed by the UT Information Technology Services (ITS) department. You should address any questions or issues with it to the ITS Help Desk. You can reset your password or look up your EID at the EID Self Service Tools Site

Your UT EID is used to perform many actions, such as:

  • log in to Canvas, the site used by professors to distribute documents, announcements, and grades
  • log in to the UT Direct portal, the site where you can perform secure functions with UT, such as paying your fee bill
  • access UT's wireless internet
  • use UTBox to store files
  • print to campus printers, including those in the McCombs School

McCombs Account

The second account is your McCombs Account, also known as your MSB Account. MSB is short for McCombs School of Business. Get your user name and set the password at the Password Change Site

Your MSB Account is used to:

  • login to the Business School computer labs
  • login to any SharePoint-based web site provided by McCombs
  • access other McCombs resources

Your McCombs password expires every 365 days. To set a new password, go to the Password Change Site.

Acceptable Use Policy

When you use your UT EID, your MSB Account, or any other UT or McCombs technology resources, you must follow UT's Acceptable Use Policy. These rules apply every time you use any UT computing resource. That could be using a computer in one of the labs, sending email from your McCombs email account, or using UT’s wireless internet access.

You are responsible for following all of the computing policies. Here are some of the most commonly broken policies:

  1. Do not let anyone else use your accounts. Never give out your password.
  2. Do not send rude, threatening, or harassing email, even as a joke.
  3. You may not profit from the use of any university computing resource.
  4. Do not send spam.
  5. Do not violate copyright laws.
  6. Do not hack into any UT systems.

Email @ McCombs

Your McCombs email address follows the naming convention:

All incoming students receive a McCombs branded email address. Mail sent to this address automatically forwards to the email account you used when applying to McCombs. You can update your email forwarding to forward to a different account. Upon graduation, your email forwarding continues for life.

While at McCombs, you have access to McCombs contacts and distribution lists through the McCombs Webmail page.  You should empty your Sent Items and Deleted Items folders after sending email through this site because your mailbox is only 2 MB. You will not receive email through the McCombs Webmail page.  You only use it to send to McCombs-specific distribution lists.

Checking Your Email

The University considers email as its official form of correspondence.  Therefore, you should ensure:

Change Your McCombs Email Address

In the McCombs Online Resources site, you can see your McCombs-branded email address.  After logging in, click on the 'Update Profile' tab, and then the 'Email Forwarding' tab.  If you go by a different name, like a shortened name, a middle name, or an Americanized name, your email address can be changed.  Submit a Support Ticket.  Include your McCombs Account (also known as your MSB Account) and the name you would like to have your email address changed to.

Be aware that your old McCombs address will not forward to the new McCombs address.  If you have given out your current (but soon to be old) email address to others, let them know to begin emailing your new address immediately.

Useful email related links



UT provides students, faculty, and staff with an optional email account called UTmail. This account is powered by Google and provides a 25GB mailbox. You are not required to sign up for this account, but can if you wish.  Students keep this account for life if and when they graduate.

For more information, and to sign up for UTmail, go to


Tech Help Wiki 

For answers to tech questions at any time, search our Tech Help Wiki.

Where To Go For Help

SWAT Shop, aka McCombs Services Desk

CBA 1.328, Website
Monday – Friday, 8:00 – 5:00 p.m.
Phone: 512-232-6616
The SWAT Shop is your first stop for tech-related questions at the McCombs School of Business. They answer general questions about computers and McCombs technology, such as email and software. SWAT also assists with basic computer issues such as wireless configuration for the UT restricted network and Outlook setup for your McCombs mail.

ITS Help Desk

FAC Lobby, Website
Monday – Thursday, 8 am – 10 pm
Friday, 8 am - 6 pm
Saturday and Sunday, 12 noon - 5 pm
Hours may vary during summer and winter breaks.  Check the website for the most up-to-date information.
(512) 475-9400
The ITS Help Desk assists all UT students, faculty and staff with University technology services, including EID issues, Blackboard, wireless, printing, Bevoware, and Webspace. They also help with virus and spyware issues.

Internet Access on Campus

UT-Provided Wireless Internet Access

The University offers free wireless access to the University community. Wireless access is supported by UT’s Information Technology Services (ITS), not by the McCombs School of Business. If you have problems, contact the ITS Help Desk at 475-9400.

Complete information about the wireless network can be found at:

Wireless Access Points

Wireless is available throughout the McCombs Business School complex, including the CBA, GSB, and UTC buildings. The AT&T Conference Center has extensive wireless access. Many other areas of campus also have wireless, including the Texas Union, Student Activity Center, Student Services Building, Gregory Gym common areas, the campus open malls, and most classroom buildings. View a complete list of available access points.

Connecting to the Wireless Network

You must have administrative rights on your computer to complete the UT network wireless connection process. If you do not have administrative rights or if you are using a mobile device that does not support 802.1x connections, you can complete an exemption request.  

To connect to the restricted.utexas network:

If you are on campus:

  1. Connect to the wireless network.
  2. Open a web browser and log in with your UT EID and password.
  3. Click the link to set up the restricted network.

If you are off campus:

  1. Go to the restricted.utexas login page.
  2. Log in with your UT EID and password.
  3. Click on a setup option for your operating system (either web based or manual procedure).
    For instructions on using the manual installer, go to  In the Search box at the top, type and press Enter.

When you are on campus, a bubble appears in the lower-right corner of your screen. Click this to log on to the restricted.utexas network.

  • User name:  your UT-EID
  • Password:  your EID password
  • Logon Domain:  leave this box blank

Mobile Devices

Click here for instructions on connecting a mobile device to the wireless network.

Bandwidth Limits

For information about bandwidth limits, click here.

AT&T Wireless Internet Access

The AT&T Conference Center provides free wireless internet access throughout the building. 
The access code is ATTCONF.  This network is not secure and does not require a password.


(Note: Blackboard will be retired on August 31, 2015.)

Canvas is the website professors use to share class documents, announcements, and grades.   

Adobe Connect

Some professors use Adobe Connect, a web conferencing tool, to conduct classes, review sessions, or office hours. Learn about Adobe Connect before attending a meeting to ensure a trouble-free usage. Learn more about attending an Adobe Connect meeting.


Box cloud storage is a free campus-wide service that allows faculty, staff. and students at the University of Texas at Austin to use Box Cloud-based file sharing for business and academic purposes.

  • 50 GB storage and file share accounts.
  • Quickly collaborate on documents and safely Cat-I data
  • Have a secure method to share files across campus or across institutions.
  • Easily sync important files between your desktop smartphone and table device.
  • keep files current with apps for iOS, Android and Blackberry.

    To access UTBox, you will log in with your UT-EID and password. 

    NOTE: Always have a backup copy of any important file! Do not store files in only one location, be it online or your computer.

    Acquiring Additional Software

    There are two ways you can acquire additional software.

    Campus Computer Store

    Flawn Academic Center (FAC) 109
    Monday - Friday, 8 a.m. - 6 p.m.
    You can purchase software at a student discount at the Campus Computer Store. You are only allowed one license per piece of software. Visit their website for a full listing of software available and prices.

    Installing Decision Tools

    You will need Decision Tools, which includes Stat Tools, for some of your classes. The Decision Tools license expires once a year on August 31. You will need to reinstall this tool at the start of your second year.

    1. In an Internet browser, go to
    2. Scroll to the bottom of the page and click Decision Tools Standard 6.2.
    3. Click the Decision Tools download page link.
    4. Login with your UTEID and password.
    5. Click the here link in the last line to begin the download. 
    6. Click Run and follow any prompts to install.

    Attn Mac Users: To use Decision Tools you can run it in mCloud or you will need to run Windows and Office 2007 or 2010 on your Mac. The SWAT Shop has a solution in place that will allow you to do this for minimal cost. Click here for instructions.