Tech | Orientation

Texas MSTC

Your Computer Account

 

UT EID

Your UT EID is provided by the University to perform secure actions. You used this account to apply to the University of Texas. It is managed by the UT Information Technology Services (ITS) department. You should address any questions or issues with it to the ITS Help Desk. You can reset your password or look up your EID at the EID Self Service Tools Site

Your UT EID is used to perform many actions, such as:

  • log in to Canvas, the site used by professors to distribute documents, announcements, and grades
  • log in to the UT Direct portal, the site where you can perform secure functions with UT, to pay university fees (such as ID Center fees, library fines, etc)
  • access UT's wireless internet
  • use UTBox to store files
  • print to campus printers, including those in the McCombs School 

Acceptable Use Policy

When you use your UT EID, your MSB Account, or any other UT or McCombs technology resources, you must follow UT's Acceptable Use Policy. These rules apply every time you use any UT computing resource. That could be using a computer in one of the labs or using UT’s wireless internet access.

You are responsible for following all of the computing policies. Here are some of the most commonly broken policies:

  1. Do not let anyone else use your accounts. Never give out your password.
  2. Do not send rude, threatening, or harassing email, even as a joke.
  3. You may not profit from the use of any university computing resource.
  4. Do not send spam.
  5. Do not violate copyright laws.
  6. Do not hack into any UT systems.

Email @ McCombs

Email for MSTC Students will not be available until June 1st. Once available your McCombs email address follows the naming convention:
First.Last@mstc15.mccombs.utexas.edu

Getting A McCombs Email Address

We have partnered with the University to provide McCombs email addresses for students through the UTMail service. UT Mail is powered by Google and provides a 30GB mailbox and Google Apps for Education, which includes Google Drive for file storage and sharing. Both your UTMail address and your McCombs address will remain active after you graduate.
To get your McCombs email address, all you have to do is sign up for UTMail at http://utmail.utexas.edu. You'll get an email address with the @utexas.edu domain, and your McCombs email address will automatically be added as a secondary address.

Sending Mail

Your @utexas.edu address will be the default "Send from" address. When composing a new message, a drop down box in the "From:" field will allow you to select the email address from which the message will be sent.
To change the default "Send from" email address go to Options (the gear-shaped button in upper-right corner) > Settings > Accounts, then set the default.
You can also configure the system to reply from the same account the message was sent to. Go to Options (gear-shaped button in upper-right corner) > Settings > Accounts. Under your mail addresses you can select Reply from the same address the message was sent to.

Checking Your Email

The University considers email as its official form of correspondence. Therefore, you should ensure:

You check your email regularly

Have your email address updated correctly in the UT Registrar's site.

Change Your McCombs Email Address

If you go by a different name, like a shortened name, a middle name, or an Americanized name, your email address can be changed. To change the name on your McCombs email address, simply submit a Support Ticket. Include your McCombs Account (also known as your MSB number) and the name you would like to have your email address changed to.

Internet Access on Campus

UT-Provided Wireless Internet Access

The University offers free wireless access to the University community. Wireless access is supported by UT’s Information Technology Services (ITS), not by the McCombs School of Business. If you have problems, contact the ITS Help Desk at 475-9400.

Complete information about the wireless network can be found at: http://www.utexas.edu/its/help/wireless-and-wired-public

Wireless Access Points

Wireless is available throughout the McCombs Business School complex, including the CBA, GSB, and UTC buildings. The AT&T Conference Center has extensive wireless access. Many other areas of campus also have wireless, including the Texas Union, Student Activity Center, Student Services Building, Gregory Gym common areas, the campus open malls, and most classroom buildings. View a complete list of available access points here and information on public internet access networks here.

Connecting to the Wireless Network

You must have administrative rights on your computer to complete the UT network wireless connection process. If you do not have administrative rights or if you are using a mobile device that does not support 802.1x connections, you can complete an exemption request.  

To connect to the utexas network:

If you are on campus:

  1. Connect to the utexas-wifi-help wireless network.
  2. Wait for the prompt or open a web browser and log in with your UT EID and password.
  3. Click the link to set up the utexas network.

If you are off campus:

  1. Go to the utexas login page.
  2. Log in with your UT EID and password.
  3. Click on a setup option for your operating system (either web based or manual procedure).
    For instructions on using the manual installer, go to https://management.pna.utexas.edu/go-dot1x?os=all.

When you are on campus, a bubble appears in the lower-right corner of your screen. Click this to log on to the utexas network.

  • User name:  your UT-EID
  • Password:  your EID password
  • Logon Domain:  leave this box blank

Mobile Devices

Click here for instructions on connecting a mobile device to the wireless network.

Bandwidth Limits

For information about bandwidth limits, click here.

Help & Support

For ITS help & support click here.

AT&T Wireless Internet Access

The AT&T Conference Center provides free wireless internet access throughout the building. 
The access code is ATTCONF.  This network is not secure and does not require a password.

Printing

In order to print from the UT campus you must have sufficient funds in your Bevo Bucks account. Bevo Bucks is the easy-to-use, cashless form of payment accessible through the student ID Card. Bevo Bucks is a prepaid account that students use to purchase food, goods and services at participating locations, both on and off campus.

 Please click the following link for detailed instructions on how to Print from Your Personal and/or Lab Computer 

Tech Help Wiki 

For answers to tech questions at any time, search our Tech Help Wiki.

 

Where To Go For Help

SWAT Shop, aka McCombs Services Desk

CBA 1.328, Website
Monday – Friday, 8:00 – 5:00 p.m.
Phone: 512-232-6616
The SWAT Shop is your first stop for tech-related questions at the McCombs School of Business. They answer general questions about computers and McCombs technology, such as email and software. SWAT also assists with basic computer issues such as wireless configuration for the UT restricted network and Outlook setup for your McCombs mail.

ITS Help Desk

FAC Lobby, Website
Monday – Thursday, 8 am – 10 pm
Friday, 8 am - 6 pm
Saturday and Sunday, 12 noon - 5 pm
Hours may vary during summer and winter breaks.  Check the website for the most up-to-date information.
(512) 475-9400
The ITS Help Desk assists all UT students, faculty and staff with University technology services, including EID issues, Blackboard, wireless, printing, Bevoware, and Webspace. They also help with virus and spyware issues.

On Campus Resources

Media Services Checkout Desk

GSB 3.132
Monday – Friday, 7:45 a.m. – 6:15 p.m.

The Checkout Desk checks out equipment for students, including projectors, screens, digital cameras, notebook computers, camcorders, and microphones. They also sell supplies such as DVDs, headphones, and white board markers.

McCombs Media Lab

UTC 1.110
Monday - Friday, 8 a.m. – 5 p.m.

The Media Lab provides assistance with editing media, including audio, images, and movies. Reservation times for video editing systems fill up fast. To make a reservation, email medialab@mccombs.utexas.edu.

NRG Productivity Center

GSB 4.112A
Open 24 hours, 7 days a week.

The NRG Productivity Center, formerly known as the Reliant Reading Room, is a study facility for McCombs School students only.  You must bring your student ID to enter this room, as the door unlocks with a proximity card reader. Individual study carrels are available for private study; all come equipped with power outlets and Kensington lock loops to secure notebook computers against theft. Several group study areas are also available. Group study rooms can be reserved on the lab reservations page.  The productivity center has its own printer, a section of desktop computers as well as complete wireless coverage.
Food and drink are not allowed in the NRG Productivity Center.

The MOD Lab (CBA 5.304 and 5.325):


Fall 2016 hours for the MOD Lab are 8am-5pm weekdays for class reservation availability only and from 5pm until 9pm weekdays for general McCombs student usage. No evening hours during the Summer. Hours are subject to change according to class schedules and other variables. Do not depend on this lab being open at any given time. Food and drink are strictly prohibited in the MOD Lab.

Study Rooms

Because of the collaborative nature of many of the classes, as an MSTC student you will have access to the MBA row of meeting rooms inside the Carpenter Center (GSB 3.140). These rooms are available by reservation only.

Each of these meeting rooms has its own calendar on the McCombs Exchange server, so to reserve these rooms, you will need to log into the McCombs webmail site. (Even though you have a mailbox on this site and can send a meeting request or email from it, you will not receive email in this location). Once logged in, you will be able to view the times that room is free and when it is already reserved. In order to successfully reserve the MBA study room, you must follow the steps below.

Reserve an MBA Study Room in Internet Explorer (recommended)

  1. Open Internet Explorer (the site is optimized for Internet Explorer).
  2. Log into the McCombs Webmail site, https://mail.mccombs.utexas.edu/owa/, with your MSB number and password.
  3. Click the drop down arrow to the right of the New button and select Meeting Request.
  4. In the meeting request that opens, type a subject for your meeting request in the Subject field and enter the date and time of your meeting in the Start time and End time fields.
  5. Click the Resources button.
  6. In the Address book box that opens, click Show Other Address Lists.
  7. Scroll down and click on Default Global Address List.
  8. Type MBA Study in the search box to the right and click the magnifying glass to search.
  9. Click on the study room you want to reserve and check the schedule to the right to see when it is available.
  10. When you’ve found a study room that fits with your schedule, select the room and click Resources button below to add it as a resource.
  11. If you’d like add other people to the meeting request, search for them in the search box above, select the name, and click the Required or Optional button below.
  12. When you’re finished, click OK.
  13. To check the schedules of the room and everyone invited, you can click the Scheduling Assistant tab and adjust the time as needed.
  14. Click Send to send the meeting request.
  15. You will receive a response letting you know if your reservation is approved. Your reservation is not complete until you receive a response.
  16. Your mailbox size here is only about 2 MB, so it is a good idea to delete the meeting request first from your Sent Items folder and then from your Deleted Items folder.

Reserve an MBA Study Room in Another Browser

  1. Open your browser.
  2. Log into the McCombs Webmail site, https://mail.mccombs.utexas.edu/owa/, with your MSB number and password.
  3. Click on the calendar icon at the top left.
  4. Click the New Meeting Request button.
  5. Type a subject for your meeting request in the Subject field, and enter a date and time in the Start time and End time fields.
  6. Click on the Resources button.
  7. Type MBA Study in the Find Someone box at the top.
  8. Click the drop down arrow next to the Address Book box and select Default Global Address List.
  9. Click the magnifying glass to search.
  10. A list of study rooms will appear below. Check the box next to the study room (or rooms) you’re interested in reserving.
  11. Click the Resources button above.
  12. Look up any people you want to add to your meeting request in the same manner, select them, and click the Required button or Optional button to add them.
  13. When you’re finished adding people and study rooms, click Done at the bottom of the window.
  14. Click the Scheduling Assistant tab.
  15. You’ll see the upcoming calendar, and if there is a conflict for a study room, or a person, it will be listed.
  16. If you need to adjust the date and time, click the Appointment tab and make changes there.
  17. In the Resources field, click remove for all study rooms but the one you want to reserve.
  18. Click Send to send your meeting request.
  19. You will receive a response letting you know if your reservation is approved. YOUR RESERVATION IS NOT COMPLETE UNTIL YOU RECEIVE A RESPONSE.
  20. Your mailbox size here is only about 2 MB, so it is a good idea to delete the meeting request first from your Sent Items folder and then from your Deleted Items folder.

    Online Resources

    UTBox

    Box cloud storage is a free campus-wide service that allows faculty, staff. and students at the University of Texas at Austin to use Box Cloud-based file sharing for business and academic purposes.

    • 50 GB storage and file share accounts.
    • Quickly collaborate on documents and safely Cat-I data
    • Have a secure method to share files across campus or across institutions.
    • Easily sync important files between your desktop smartphone and table device.
    • keep files current with apps for iOS, Android and Blackberry.

      To access UTBox, you will log in with your UT-EID and password. 

      NOTE: Always have a backup copy of any important file! Do not store files in only one location, be it online or your computer.

      Acquiring Additional Software

      Campus Computer Store

      Flawn Academic Center (FAC) 109
      Monday - Friday, 8 a.m. - 6 p.m.
      512-475-6550
      You can purchase software at a student discount at the Campus Computer Store. You are only allowed one license per piece of software. Visit their website for a full listing of software available and prices.

      Installing Decision Tools

      You will need Decision Tools, which includes Stat Tools, for some of your classes. The Decision Tools license expires once a year on August 31. You will need to reinstall this tool at the start of your second year.

      1. In an Internet browser, go to the McCombs Decision Tools download site.
      2. Login with your UTEID and password.
      3. Click "Download the COE version of Decision Tools from this server" link. 
      4. Once the file has downloaded, run the DTS_Installer.exe to install Decision Tools. Click through the prompts as necessary to complete the installation.

      Attn Mac Users: To use Decision Tools you can run it in mCloud or you will need to run Windows and Office 2010 or 2013 on your Mac. The SWAT Shop has a solution in place that will allow you to do this for minimal cost. Click here for instructions.

      Page last updated: 7/19/2016