Tech | mCloud

Using mCloud Apps

The applications accessed using mCloud Apps behave the same regardless of how you connect, but working with files and printing can vary depending on the method you use to connect.

Using mCloud Apps when connecting via Microsoft Remote Desktop for Android -

While the mCloud App you are using behaves just like any other Windows based program, operations such as printing and saving vary when using the Microsoft Remote Desktop app for Android:

  • Opening or Saving your work

    When you select "Save As..." in the mCloud App, you will generally receive a notice that the operation has been cancelled due to restrictions in effect... Simply dismiss this notice by clicking the OK button.

    Restrictions warning when trying to use Save As... simply click OK to dismiss this warning.

    In the Save As dialog window, click on Computer at the left of the the window, then double-click on Android on localhost when it appears in the main window. This will display the Android device's file system, where you can navigate to a location on your phone or tablet (or the device's external memory card) to save your work.

    Browse to computer, and then then to Android to direct your work to your device's storage

    Opening files from your Android device's file system works the same as saving.

  • Printing a document

    Unlike the Windows, Mac, and browser based methods for printing from mCloud Apps, the Android client does not have an option to print your work directly from the Android device. As an alternative, you can Save your work as a PDF document, and then view or send this document via your device's e-mail client. (This option may not be available in all programs.)


    From within the mCloud App, select the File menu from the ribbon, and then choose Save As.

    In the Save As dialog window, select the Save as type pull down, and select PDF (*.pdf). Now, enter a name for the document, select your location (see Saving your work), and then click the Save button.

    Use the Save As option to create a PDF, and then save it to your Android device

  • Using the on-screen controls

    To access the on screen keyboard while working within an mCloud App, click on the keyboard icon at the top of the screen.

    To zoom in on an area of the screen, click on the zoom button at the top of the screen. While zoomed in, tap and drag the zoom icon in the center of the screen to move the screen contents around.



    To access the right-click menu in the mCloud App, tap the menu key on your Android device.



External Mouse and Keyboard Support:
The right mouse button is supported on Android version 2.3 and newer. Mouse wheel is supported on Android version 3.2 and newer. External keyboards are supported.

For more information on the Microsoft Remote Desktop Client on Android, including support for gestures, visit TechNet

 

Using mCloud Apps when connecting via Microsoft Remote Desktop for Mac OSX -

While the mCloud App you are using behaves just like any other Windows based program, operations such as printing and saving vary when using the Microsoft Remote Desktop app for the Mac:

  • Opening or Saving your work

    When you select "Save As..." in the mCloud App, you will generally receive a notice that the operation has been cancelled due to restrictions in effect... Simply dismiss this notice by clicking the OK button.

    Restrictions warning when trying to use Save As... simply click OK to dismiss this warning.

    In the Save As dialog window, click on Computer at the left of the the window, then double-click on home on your Mac when it appears in the main window.

    Browse to computer, and then to your Mac

    This will display the file system on your Mac, where you can then navigate to a folder on your Mac to save your work.

    Browse to a folder on your Mac

    To access content on a cloud provider, such as Box/UTBox or Google Drive, first install and configure that cloud provider's synchronization utility and create a folder on your Mac that will be synched to your cloud storage. Then, use the above steps to navigate to the folder when saving or opening your work within the mCloud App.


    Opening files from your Mac's file system works the same as saving.

  • Printing a document

    When printing, your output it redirected to the local printer on your Mac (or network printer, including UTPrint if already installed).

    From within the mCloud App, select the File menu, and then choose Print.

    In the print dialog, your printer should appear by name, along with the words (redirected).

  • Questions about the Remote Desktop Client for Mac

    In order to make use of the right-click inside an open session you have three options:

    • Use a standard PC two button USB mouse
    • Apple Magic Mouse: To enable right-click, clickSystem Preferences in the dock, click Mouse, and then enable Secondary click.
    • Apple Magic Trackpad or MacBook Trackpad: To enable right-click, click System Preferences in the dock, click Mouse, and then enable Secondary click.

    Yes, retina resolution is supported.

     

For more information on the Microsoft Remote Desktop Client on Mac OSX, visit TechNet

 

Page last updated: 7/31/2013