Biographies of Speakers and Panelists

Dennis Adams
Chair/Associate Professor
C.T.Bauer College of Business, University of Houston
Dennis A. Adams is Chairman of the Decision and Information Sciences Department. He has published articles in journals such as Interfaces, Journal of Information Systems Research, Data Base, MIS Quarterly, and Information and Management. In addition, Dr. Adams is co-author of books entitled Managing an Information System, Introduction to Business Computing, and Internet for Business.

Dr. Adams has consulted with a wide variety of firms in the public and private sectors in the areas of information system design and management. He has designed and implemented business, scientific, and system software on a wide range of hardware in the public and private sectors. He has worked with many Houston companies as an information technology strategist creating or reviewing long-term strategic plans for their information technology functions and is a frequent commentator on computer industry issues for Houston radio and television stations.

Rafiul Ahad
Vice President of Product Development
Oracle Corporation
Rafiul Ahad is Vice President of Product Development with the Mobile, Wireless and Voice Division of Server Technologies, Oracle Corporation.

For the past seven years, Rafiul has been involved in the development of mobile infrastructure products including Oracle Application Server Wireless for always connected, and Oracle Database Lite for occasionaly connected wireless internet applications. Having served over two-thousand customers with the mobile products, Rafiul has first-hand knowledge and experience in the promises, perils, and pitfalls of wireless internet enterprise applications. Rafiul is a member of the Executive Advisory Board of the UCLA Wireless Internet for the Mobile Enterprise Consortium. He has also served as a member of the Board of Directors of Open Service Gateway Initiative Alliance. Rafiul is an author of several professional papers in the areas of database, middleware, and mobile technologies.

Prior to joining Oracle Corporation, Rafiul worked for Hewlett-Packard
Corporation for seven years as a software architect and a product development manager. Before that, Rafiul was Assiatant Professor for four years at the University of Maryland at College Park.

Rafiul received his Ph.D. degree in Computer Science from the University of
Southern California, Los Angeles in 1985, M.S. degree in Computer
Applications from the Asian Institute of Technology, Bangkok in 1980, and
M.S. degree in Computer Science from the Rangoon University, Burma in 1975.

Per Andersson
Professor and Research Director
Stockholm School of Economics
Per Andersson is Associate Professor and research director at Center for Information and Communications (CIC) at the Marketing Area of Stockholm School of Economics. Since the early 1990s he has been involved in research on the mobile telecommunication industry. He has been involved in a number of market and marketing studies, studying both the supply and demand side of the wireless industry. The following can be mentioned: the emergence of new distribution systems for mobile telephony (1993), reseller strategies for mobile telephony (1995), market system consequences for convergence in telecommunications (1996), purchasing behaviour among enterprise customers for mobile communications (1998), project on mobile organizations and ”mobility-in-use” (1999), the emerging market for M2M systems and solutions (2000), consumers’ adoption of new mobile services (2001), and the enterprise market for new mobile services (2003). His present research interest lies in the area of customer driven business development processes on the enterprise market for new mobile systems and services. In close cooperation with representatives of the industry and other researchers at CIC he is building a competence center founded on detailed, indepth market and customer studies.

Dr. Norman P. Archer
Professor Emeritus
DeGroote School of Business
Dr. Norm Archer is Professor Emeritus in the Management Science and Information Systems Area of the DeGroote School of Business at McMaster University, Hamilton, Canada, and Special Advisor to the McMaster eBusiness Research Centre (MeRC). Dr. Archer carries out research, consults, teaches, and supervises graduate student research projects on eBusiness topics. He is active in the study of organizational problems relating to the implementation of eBusiness approaches in business, health, and government organizations, and the resulting impacts on processes, employees, customers, and suppliers. Current research projects include the study of mobile solutions to community health, electronic government, supply chain management issues, knowledge transfer and management in network organizations, and change management in organizations. He has given many invited talks at universities and conferences around the world. Together with his students, he has published more than 70 papers in refereed journals and conference proceedings, primarily on business-to-business eCommerce, intelligent agents, project management, and the human-computer interface.
 

Mike Arnold
Partner
DiamondCluster
Mike is a Partner in DiamondCluster’s Telecom practice. He has thirteen years of experience in strategy and technology consulting in the telecom, financial services, and retail industries. As a member of DiamondCluster’s Technology competency, Mike’s primary objective is to help clients leverage technology to enable them to meet their strategic business objectives. Most recently, Mike has focused on helping wireless carriers in the US, Europe, and Asia develop mobile data strategies and offerings for both consumer and enterprise markets.

Prior to joining DiamondCluster, Mike was a manager with Accenture where he developed extensive systems experience in a number of functional areas including sales/order management, customer care (CRM), call centers, and billing for fixed and wireless operators. Mike received his Bachelor of Science with Honors from the University of Notre Dame.

Robert D. Austin
Assistant Professor
Harvard Business School
Assistant Professor Robert D. Austin joined the Harvard Business School faculty in 1997. He currently teaches the first year MBA course in Technology and Operations Management and in executive programs for owner/managers and managers of knowledge work. In addition, he chairs HBS's executive program targeted at CIOs. During a recent leave of absence (2000-2001), he served as a senior executive for a new business being established by a leading technology company.

Before coming to Harvard, Professor Austin was a technology implementation manager for the Ford Motor Company's European and Emerging Market operations. In ten years with Ford, he developed, implemented, and supported IT applications and infrastructure in a variety of businesses, including aftersales service, parts operations, consumer credit, vehicle assembly, and technical support services.

Dr. Austin earned his Ph.D. in Management and Decision Sciences from Carnegie Mellon University, where his dissertation received the Herbert A. Simon Award and was a finalist in the Association for Public Policy Analysis and Management's National Dissertation competition. He holds an M.S. in Industrial Engineering from Northwestern University and bachelors degrees in Engineering and English Literature from Swarthmore College, where he was elected to Phi Beta Kappa and Tau Beta Pi.

Professor Austin's research focuses on information technology management, and more generally on management of knowledge intensive activities. He has written on these subjects in four books, Artful Making: What Managers Need to Know About How Artists Work (co-authored with Lee Devin), Corporate Information Strategy and Management, Creating Business Advantage in the Information Age (both co-authored with Lynda Applegate and Warren McFarlan), and Measuring and Managing Performance in Organizations, and in academic and trade journals.
http://dor.hbs.edu/fi_redirect.jhtml?facInfo=bio&facEmId=raustin&loc=extn

David Baker
Partner
DiamondCluster International
Dave Baker is a partner with DiamondCluster International. As a knowledge leader in technical architecture, Dave develops technical blueprints for implementing digital strategies. His specialties include identifying leading-edge technologies, guiding innovation projects, defining and justifying strategies for applying technology and leading architecture implementation efforts.
http://exchange.diamondcluster.com/info/200307/speakers.asp#baker

Arianna Bassoli
Research Fellow
Massachusetts Institute of Technology
Arianna Bassoli is currently working as a Research Fellow in the Human Connectedness group at Media Lab Europe, the European research partner of the MIT Media lab. She has a first class honour degree in Communication Sciences from the University of Siena, Italy. In the past, she was involved in a localized development of interactive television, and she worked as content producer in the local cable television of Siena (RCS). She has also collaborated as a journalist with a number of Italian newspapers. Since she started to work for Media Lab Europe two years and a half ago, she put aside her interests in content production to focus on the potential that digital media have in shaping social changes. Her main interest lies in researching the possibility to use wireless technologies and mobile devices to better connect people on a local scale. Coming from a mass media background, she is now very fascinated by the potential that peer-to-peer applications have to decentralise the production and distribution of multimedia content, and to support grassroots phenomena. Before starting the tunA project a year ago, she worked on a project called WAND (Wireless Ad Hoc Network for Dublin), a collaboration between Media Lab Europe and Trinity College Dublin, whose aim was to create a testbed network for new ad-hoc applications and services that could integrate with the interests and needs of the local communities. For this project she also conducted a local study to inform the application development, of which tunA can be considered as an output. about tunA: tunA is a mobile wireless application that allows users to share their music locally through handheld devices. Users can "tune in" to other nearby tunA music players and listen to what someone else is listening to. Developed on iPaqs and connected via 802.11b in ad-hoc mode, the application displays a list of people using tunA that are in range, gives access to their profile and playlist information, and enables synchronized peer-to-peer audio streaming. more info to be found at: www.medialabeurope.org/~arianna/tuna

Paul Beverly
Axalto for the Americas (A Schlumberger Company)
www.axalto.com
Paul Beverly is managing the field operations and marketing of smart cards and related solutions in North and South America. He is currently involved in the business management of multiple business segments with a focus on profitable growth.

Providing strategic leadership for marketing and sales initiatives, Paul has played a significant role in positioning Axalto as the leading smart card-based solutions provider in the areas of mobile communications, corporate ID, financial and security applications.

In his 18 year long career with Schlumberger, Paul has worked in 7 different business units/product lines living in 7 different cities, including a 3 year assignment in Paris. Before assuming his current position, he headed the corporate communications department for Schlumberger Test & Transactions in New York City. In Paris, Paul was vice president of marketing for smart cards worldwide. He also served as, worldwide marketing director for the Schlumberger water, gas and electricity metering unit in Montgomery, Alabama and Paris, France. Paul joined Schlumberger as marketing manager in Atlanta, GA.

Professional Management Degree/Harvard University/1990
Marketing Management/Auburn University/1988
B.A., Business Administration and Economics/Auburn University/1985

Paul was Re-recently re-elected by Industry peers and customers as Chairman of the Smart Card Alliance http://www.smartcardalliance.org/about_alliance/bios_beverly.cfm

Bill Bodin
Chief Technology Officer, Internet Home Alliance
Senior Technical Staff Member (STSM), IBM
Bill Bodin is the Chief Technology Officer (CTO) of Internet Home Alliance. In this role, Bill provides technology counsel and works with member companies to optimize collaborative technical efforts.

Bodin leads the research and prototyping efforts for the Pervasive Computing Division at IBM in Austin, Texas. He is currently involved in bringing key technologies to IBM's Pervasive Development organizations. The Pervasive Computing Advanced Technology Lab, which Bill directs, provides the conduit through which many of these technologies flow.

Bodin has been awarded several United States Patents across many disciplines related to computer operating systems with dozens of patents pending. He is a Steering Committee member of the MIT Media Lab, has authored or coauthored several books, writes regularly in many publications, and is a frequently requested speaker at universities, technology expositions and technical developer conferences. Bodin was one of the original OS/2 architects and is the concept originator and Chief Architect of IBM's Visual Age Developer Domain (VADD). VADD was IBM's first foray into an on-line revenue-based, professional developer portal.

Bodin's education includes Undergraduate and Graduate degrees from the University of Georgia, Florida Atlantic University and Carnegie Mellon.
http://www.internethomealliance.com/about/officers.asp#bodin

Tony Bonadero
Director of Handhelds, Wireless & New Business Development
At Dell for over 15 years, Tony has managed several areas across the company. Tony is focused today on leading Dell's AXIM brand of handhelds, TrueMobile brand of wireless products and our upcoming Digital Jukebox MP3 player. In this capacity, the responsibility of developing Dell's wireless strategy for products and services fall. In the past, Tony has led the Latitude notebook business, helping to launch that brand in 1994 and also launched the Inspiron brand of notebooks in 1997.

Edward A. Cavazos
Partner
Andrews Kurth, LLP
Ed Cavazos is a partner in the Austin office of Andrews Kurth, LLP where he counsels clients on technology transactions of all sorts, e-commerce matters and intellectual property issues. Ed was previously Senior Vice President, Legal & Business Affairs of Interliant, Inc., one of the pioneers of the application service provider industry. A regular speaker and commentator on high-tech legal issues, Ed is the co-author of Cyberspace and the Law: Your Rights and Duties in the On-Line World (MIT Press 1994). In addition to advising technology companies, he is an adjunct professor at the University of Texas School of Law where he teaches “Internet Business.”

David A. Deas
Vice President-Wireless Systems
SBC Laboratories, Inc.
http://www.tri.sbc.com/about/deas_david.jsp
David Deas is responsible for an engineering team developing leading edge internet, speech and video services. In addition his department is in charge of standards management, investigating advanced wireless technologies, and performing human factors studies.

Deas began his career with Southwestern Bell Telephone Company in 1975 as an engineer, where he held various positions within the network organization.

In 1986 Deas joined Bellcore in Morristown, New Jersey where he was part of the TA57 laboratory testing digital loop carrier equipment.
In 1987 Deas joined the newly formed SBC R&D organization that later become known as SBC Laboratories, Inc. Deas was one of the initial founding members of SBC Laboratories which was originally located in St. Louis, Missouri. While at SBC Labs, he held positions in the program management supporting SBC's cellular company and later performed technology planning functions supporting SBC's International, M&A organizations in the CATV, telecom and cellular areas.

In 1993 Deas joined SBC's strategic planning organization, headquartered in San Antonio, Texas where he was responsible for CATV services and broadband business development. Deas was responsible for SBC entertainment strategy and video-on-demand systems integration agreement with Lockheed Martin.

Deas assumed the position of Executive Director-Wireless Systems with SBC Labs in 1996 where he was responsible for engineering and planning support for SBC's wireless business units, Southwestern Bell Mobile Systems and Cellular One.

Deas accepted the position of Vice President Networks & Services in July 2000 supporting SBC's newly formed joint venture, Cingular Wireless, along with SBC's Network, IT and Marketing organizations through development and demonstration of new voice, data, and video services.

Deas received a Bachelor degree in Electrical Engineering from the University of Texas - Arlington and a Master of Science degree in Engineering Management from Southern Methodist University. He is a registered Professional Engineer in the state Texas and a Member of IEEE.

Jeremy Drzal
Vice President Business Development Payment Solutions
Jeremy Drzal is Vice President of Business Development and Consultant for Retail Decisions (ReD’s) responsible for bringing value-added payments industry expertise around traditional and emerging payment systems. Clients include Retailers, Card Issuers, Processors, Mobilcom Operators as well as Software companies and Service providers; any company involved with monetizing the exchange of products, content or services.

With over ten year’s experience in the Internet, financial, risk management and payments industry, Jeremy has held a variety of positions in Account Management, Marketing, Product Management, and Market Strategy.

Prior to joining ReD’s he held a variety of positions at Schlumberger eTransactions, now called Axalto, where he was Vice President Sales Channel, The Americas and Market Director for Payment Solutions, North America. While at Schlumberger, Jeremy played critical roles in establishing a North America presence to address the growing demands needed to design and deliver the latest smart card-based Payments, Loyalty and Identity Management solutions in Banking, Credit Unions and the Retail markets with considerations to investments, infrastructure requirements, applications and user adoption.

Jeremy has also held a variety of positions with Deluxe Check Printer’s, eFunds, (previously Deluxe Electronic Payment Systems), and eCash Technologies.

Jeremy holds a Master’s Degree in International Business from the University of Phoenix and Bachelor’s Degree in Marketing from West Virginia University and is active in many industry forums.

Jason Ford
General Manager of Games and Entertainment
Sprint Consumer Solutions
Jason Ford is the General Manager of Games and Entertainment for Sprint Consumer Solutions. In his role, Jason is responsible for all of the strategies, marketing and management of one of the larger collection of mobile games in the U. S.

During his tenure at Sprint, he also has managed WAP partnerships and started the ringtone and screensaver business. Prior to his position at Sprint, Jason started the wireless data department at one of the country’s larger mutual fund companies, American Century Services Corporation.

Jason graduated from film school and is currently earning his MBA.

Nick Fox
Partner
Vinson & Elkins
Nick co-chairs the firm’s Technology Practice Group and is the Austin contact lawyer for the firm's Private Equity/Venture Capital Practice Group. His practice focuses on the representation of public and privately-held companies, as well as venture funds and other private equity investors, in structuring and negotiating venture capital, public offerings and other financing transactions, mergers and acquisitions, joint ventures and strategic alliances, and technology licensing and other technology-related business transactions.

Nick has practiced law for over 18 years, including three years as General Counsel of two privately-held companies in Austin, Texas, and 15 years of private practice in Austin, Washington, D.C. and Hong Kong.

Dean Frew
President & CEO
Xterprise
Dean Frew is the President & CEO of Xterprise, a RFID Solution Integration firm headquartered in Dallas, Texas. After filling executive roles for various supply chain software and solution companies for last 5 years and sitting on the Technical Board of the Auto-ID center, Dean founded Xterprise in 2002 with a focus on supply chain RFID solution development and implementation services. The Xterprise Team has become one of the leading RFID Solution Integrators in the market and is currently providing a variety of mission critical services to a number of Wal-Mart and Target suppliers striving toward retailer compliance.

Kyle Fuller
CEO
Confessions Multimedia, Inc.
Kyle started out in the financial services industry in the early 90's in Phoenix, AZ. He returned to Austin and received his Masters degree in Human Resource Development from the University of Texas. Kyle ran his own consulting company for several years, focused on leading edge strategy and team development concepts for clients such as Whole Foods, Southwest Airlines, and Starbucks Coffee. He also worked with Austin-based startups on venture funding strategies and executive development. In 2000, Kyle launched South Third Productions, a digital film production company. His corporate clients included WayPort Technologies, Texas Disposal Systems and Southern Union Gas. With Confessions Multimedia, Kyle helped launched the industry leading poetry slam portal: slamchannel.com, and has produced and directed poetry slam showcases in New York, Austin and Los Angeles. In September of 2003, Kyle produced a poetry slam reality TV show pilot that is now under option with Comedy Central.

Jeffrey Funk
Professor, Institute of Innovation Research
Hitotsubashi University
Jeff Funk is Professor of Business at the Institute of Innovation Research of Hitotsubashi University in Japan. His research focuses on managerial and economic issues related to technology and his papers have appeared in Research Policy, IEEE Transactions on Engineering Management, and Organization Science. He has been studying the mobile phone industry for all almost ten years and has written three books on the industry. His latest book is entitled "Mobile Disruption: The Technologies and Applications Driving the Mobile Internet." His current research in the mobile Internet focuses on mobile Intranet applications.

Anuraj Gambhir
Director - Technology, Trends & Innovation
Siemens AG
Anuraj Gambhir has worked in the mobile communications field for over 13 years focusing on wireless technology and its evolution. He obtained an honours degree in Electrical & Electronics Engineering from the University of NSW specializing in mobile telecommunications.

His first appointment was with Optus Communications, Australia where he worked in GSM Engineering - National Network Planning & Design during the early phase of the network rollout. Following that Anuraj moved onto GSM Technology Planning & Development, specializing in the air-interface, terminals evaluation & testing, features and services with further specialization in data services and smartphones.

Anuraj moved to USA in 1997 where he started terminals consultancy for Logica Inc. (Aethos Communications). Anuraj provided consultancy to operators in North America and Europe on terminals related matters including testing & approval of new terminals, features and service evaluation, training, new service development & 3G service planning.

In Jan.2000 Anuraj was appointed Director, Terminals & Services with the GSM Association at its newly established HQ in London. Here he was responsible for managing the Terminals Working Group (TWG) and the Services Group (SerG) to help drive the Association's activities including global mobile operator requirements involving mobile terminals / devices, services and related technology aspects.

Anuraj later joined Sharp Corporation in late 2001 working & helping set-up its subsidiary: Sharp Telecommunications of Europe where he was Head of Product Planning & Strategy. He was responsible for mobile devices technology roadmap, product specification and helped in successfully launching Sharp’s GSM integrated camera phones into the market.

Anuraj has now been with the Mobile Phones div. of Siemens AG for 7 months where he is Director - Technology, Trends & Innovation working in Strategy & Marketing. His responsibilities include managing a global team reporting on consumer trends and technology evaluation to manage & push innovation into products.

Anuraj is a senior member of IEE & IEEE and has been actively involved with standards bodies such as ETSI & 3GPP and the OMA.

Iain Gillott
Founder
iGilottResearch
Iain Gillott is the founder of iGillottResearch and is known as one of the wireless industry’s leading analysts. iGillottResearch conducts research on major wireless technology and business issues and the return on investment (ROI) for enterprise collaborative applications and solutions.

Mr. Gillott’s experience includes researching:

An acknowledged wireless and mobile industry authority and an accomplished presenter, Mr. Gillott is a frequent speaker on industry issues and trends and has addressed audiences at many of the leading industry trade shows, including CDMA Developers Group, 3G Americas, WAP Forum, CES, COMDEX, Comnet, InterOp, PC Expo, SuperComm, CTIA IT and CTIA. He has addressed audiences around the world in Argentina, Belgium, Brazil, Canada, Finland, France, Germany, Israel, Italy, Japan, Korea, Malaysia, Mexico, the Netherlands, Singapore, Spain, Sweden, the U.K., Uruguay, and the U.S.A.

Mr. Gillott has also lectured on the wireless telecommunications industry at the University of Texas and at Thunderbird, and has appeared on NPR, CNBC, CNet and CNN. In addition, he is frequently quoted in various publications, including Wired, Investors Business Daily, the Wall Street Journal, Telephony, Computerworld, NetworkWorld, eWeek, Newsweek International, RCR, Wireless Week, Business Week and Communications Week.

Before founding iGillottResearch, Mr. Gillott was a Group Vice President in IDC's Telecommunications practice, managing IDC's worldwide research on wireless and mobile communications and Internet access, telecom brands, residential and small business telecommunications and telecom billing services. Research included analysis of vendor strategies combined with primary surveys of consumers, businesses, and corporations. Prior to joining IDC, Mr. Gillott was a proposal manager at Electronic Data Systems' Personal Communications Division, responsible for preparing new business proposals to wireless and mobile operators.

Mr. Gillott has a bachelors of science degree in Computer Systems Engineering from the University College of North Wales, Bangor, Wales, with a concentration in hardware and software design.

Tim Goles
Assistant Professor, Information Systems
The University of Texas at San Antonio
Tim Goles is an Assistant Professor of Information Systems at the University of Texas at San Antonio. He earned his Ph.D. from the University of Houston. He has over fifteen years experience in the information technology arena, including such diverse functions as IS auditing, outsourcing contract management, and the evaluation, development, and implementation of strategic and operational information systems. His work has appeared in a number of academic journals, and has been presented at several national and international conferences. His research interests include IS outsourcing, behavioral aspects of IS use and management, and ethical issues related to information systems and management. Most recently, he has been involved in scenario-based exercises that assess organizational, interorganizational, and regional information systems security readiness.

Fred Gratke
Assistant Vice President Telecommunications
Burlington Northern and Santa Fe RailRoad
Fred Gratke is Assistant Vice President Telecommunications of The Burlington Northern and Santa Fe Railway Company. He is responsible for delivery of BNSF’s Telecommunications services. He reports to Jeff Campbell, BNSF's Vice President and Chief Information Officer.

Before being named to his present position in February 1996, Gratke had served in various key positions within the BNSF’s telecommunications department.

Gratke joined a BNSF predecessor in 1981 as a Corporate Management Trainee. He earned his Bachelor of Science degree in Electrical Engineering from the University of Oklahoma in 1980 and earned his Master of Business Administration degree from the University of St Thomas, in St Paul, MN in 1989. While serving four years in the U. S. Air Force, Gratke was promoted to crew chief of a Mobility Telecommunications unit.

Gratke is currently active in several rail industry organizations. In 2002, he was elected to a three year term as a member of the board of directors of the American Railway Engineering and Maintenance of Way Association (AREMA). He also serves on several Association of American Railways (AAR) senior committees involving industry inter-operations and wireless standards.

Gratke is also active on the board of directors of the DFW chapter of INROADS, a non-profit organization enabling corporate internships for African American, Latino, and American Indian college students.

Frank Hanzlik
Managing Director
Wi-Fi Alliance
Frank Hanzlik is Managing Director of the Wi-Fi Alliance and a 16 year veteran of the wireless industry.
Prior to the Wi-Fi Alliance, Frank was Vice President of Marketing and Product Management at Mobilian Corporation, a fabless semiconductor start-up company. As an early member of the executive team, he built the marketing and sales organization, successfully positioning Mobilian as an early leader in multi-standard wireless chipsets, and launching the world's first chipset to support the simultaneous operation of Wi-Fi and Bluetooth.
Before joining Mobilian, Frank was a senior manager at Dell Computer Corporation, where he built a communications product marketing organization to support Dell's $11 billion dollar consumer and small business product lines. There, he launched several market leading products in wireless, home networking, and broadband, including the company's first Wi-Fi product in 1999, an industry first.
Prior to Dell, Frank spent 11 years at Motorola in a variety of positions of increasing responsibility in the sales and marketing of cellular and land mobile radio products. There, he drove the definition and implementation of the world's first digital land mobile radio product. Later, he ran the product management organization for Motorola's Intelligent Network business, which delivered enhanced voice and data services to cellular operators worldwide.
Frank holds an MBA from Northwestern University's J.L. Kellogg School of Management and an undergraduate in Business Administration from the University of Illinois, Urbana/Champaign. He has been a member of the Wi-Fi Alliance since 2000.

John Henderson
Richard C. Shipley Professor/Faculty Director, BUILDE, Information Systems Department
Boston University School of Management
Professor John C. Henderson is the Chair of the Management Information Systems Department and Director of the Systems Research Center. He received his Ph.D. from the University of Texas at Austin. He is a noted researcher, consultant, and executive educator with published papers appearing in journals such as Management Science, Sloan Management Review, MIS Quarterly, IBM Systems Journal, European Management Journal, and many others. Presently, his research focuses on four main areas: managing strategic partnerships, aligning business and I/T strategies, valuing IT investments, and knowledge management. Professor Henderson has served on the editorial boards of Journal of Management Information Systems, Decisions Sciences, and Management Science, where he was Departmental Editor. Prior to joining Boston University, Professor Henderson served on the faculty at the MIT Sloan School of Management, Florida State University, and Ohio State University.
http://smgnet.bu.edu/fac/eprofile.cfm?key=HendersonJohn

Henry W. (Hank) Jones, III
Intersect Technology Consulting, Law Office of Henry W. Jones III
Henry W. (Hank) Jones, III is a 23-year information technology lawyer, consultant, executive, writer, part-time teacher, and trainer. Hank has served on 3 publicly traded vendors’ senior management teams, as V.P., Intellectual Property Development (U.S. Robotics, where he co-led the X2 56K modem launch and Palm Pilot strategy) or as both head in-house counsel and “utility infielder” (QMS and Ashton-Tate). Hank has represented over 100 software, e-commerce, peripherals, i.t. services, publishing, and other i.t. vendors. He presently maintains both technology law and business consulting practices, based in Austin, Texas, operating as memphishank@aol.com. His work includes product design/development, licensing, new service offering development, e-commerce, open source software, alliances, intellectual property, sales, systems integration, outsourcing, risk management, litigation support, and other areas, for both customers and vendors. He has led programs and taught at Computers, Freedom and Privacy, U. Cal. Berkeley Extension, National Computer Security Association, American I.P. Lawyers Association, MBA schools, SXSW/Interactive, and various units of UT Austin.

Chung K. Kim
Visiting Scholar
Center for Telecom Management
University of Southern California
Marshall School of Business

Chung Kim is a visiting scholar at the Center for Telecom Management (CTM) in the Marshall School of Business, University of Southern California. He is working on the area of online gaming and wireless contents from the perspective of marketing and consumer behaviors. He has been working in this area for several years, particularly, in Korea where online gaming and wireless marketing is far advanced. He recently collected data regarding Chinese people’s consumer behaviors on online gaming and wireless marketing. He now plans to look at the US to make a comparison between these countries to get managerial implication for global companies who would like to be strong in this area.

Kim holds a Ph.D. degree in marketing from the University of New York State at Buffalo. He was a professor of marketing at Concordia University in Canada for 7 years, where he received his tenure. He moved to SungKyunKwan University in Seoul, Korea, where Samsung is the foundation and strategic partner. He has been very active in research, teaching, and consulting to top Korean companies as Samsung, SK Telecom, etc.

He has published more than 30 research papers in academic journals, such as, the Journal of International Business Studies, Journal of Business Research, Journal of Product and Brand Marketing. He received the awards for the best paper from Academy of Marketing Science and Korean Marketing Association. His research interests are primarily in building strong brands and marketing for the future. He finds that his expertise in these areas is also very helpful for practitioners in the field.

Dell Klingensmith
Vice President and Interim Executive Director
OneCleveland
Dell Klingensmith is currently acting as the Vice President and Interim Executive Director of OneCleveland. He is an Executive-on-loan from Case Western Reserve University (Case). Prior to assuming this interim position, he served two years as the Director of Strategic Partnerships and Alliances department within the Information technology Services division of Case. He was responsible for starting the Strategic Technology Alliance (currently with over 25 non-profit organization members), and the Strategic Technology Partnerships (currently with over 10 technology vendor participants).

Prior to 2002 and since 1992 he had been responsible for the planning, installation and operation of CWRUnet (Case’s campus network), communication services (data, video and voice), and the campus multi-media services (audio/video, cable television, digital photography/illustration).

Dell joined Case in 1981 as the Director of the Andrew R. Jennings Computing Center, responsible for the central academic computing resources and campus data communication. His position changed to the Director of Information Network Services in 1988 as the University began to plan and install CWRUnet. He assumed the additional role as Director of Instructional and Research Information Services in 1990, responsible for campus wide services for audio-visual, medical and general photography, and television.

In 1983, Dell’s foresight helped Case’s technical team develop a vision (information appliance with at least 1 Gbps to the appliance) that formed the basis for the 1988 planning and development of Case’s all fiber network. In 1988, Dell directly oversaw the design, planning and deployment of today’s CWRUnet physical wiring plant. The plant encompasses over 3,000 miles of fiber optic cables, with single-mode and multi-mode fiber running to each faceplate.

Prior to joining Case, Dell was Assistant Director for Academic Computing at Wayne County Community College; Technical Specialist for Instruction at Cuyahoga Community College; an Assistant Professor of Mathematics Education at Wittenberg University, and Instructor at the University of Virginia. He has had extensive classroom teaching experience from elementary through graduate levels, and has worked extensively in training prospective teachers. In 1975 Dell began using computers in his courses at Wittenberg and in elementary schools with students, teachers and perspective teachers.

Off-campus, Dell has served as Chairperson of the Ohio Academic Research Network (OARnet) Finance Committee, OARnet (OSTEER) Executive Committee Member, Vice Chair of the Ohio Valley Internet2 Consortium, member of Ohio’s Third Frontier Dark Fiber Backbone Committee, Chair of Third Frontier Dark Fiber Backbone Equipment and Architecture Committee, Case and OneCleveland representative to Internet2, National LambdaRail and Great Lakes Light Rail organizations. Dell’s insight helped start OARnet in 1987, which today serves Ohio’s colleges, universities, libraries, state and local government agencies, and related technology-based organizations with communication services, including Internet and Internet2 connectivity.

Benn Konsynski
George S. Craft Professor of Business Administration, Goizueta Business School, Emory University
Professor of Information Analysis
Benn Konsynski is the George S. Craft Professor of Business Administration for decision and information analysis at Emory University's Goizueta Business School. As an advisor to 360i, Benn leads internal client brainstorming sessions and organizes speaking opportunities for the management team with Emory University's BBA, MBA and Executive MBA classes. He also ensures that the agency employs the latest interactive technologies.

Benn arrived at Emory following six years on the faculty at Harvard Business School and several years as a professor at the University of Arizona. He holds a Ph.D. in Computer Science from Purdue University.

Professor Konsynski specializes in issues of digital commerce and information technology in relationships across organizations. He is the author of "Information Systems and Decision Processes" and co-author of "Introduction to Computers." Benn's findings have been published in such diverse journals as Communications of the ACM, Harvard Business Review, MIS Quarterly, Journal of MIS, Decision Support Systems and Information Systems.

Benn has served as a management and technology consultant for organizations including UPS, IBM, AT&T, Northern Trust, Texas Instruments, U.S. Army, Ernst and Young, Aetna Insurance Company, TESSCO and Dillard's Department Stores. He serves on the boards of directors of Harbinger Corporation and TESSCO Technologies.
http://www.emory.edu/BUSINESS/BRK_home.html#Overview

Karl Reiner Lang
Associate Professor
Zicklin School of Business
Karl Reiner Lang is currently Associate Professor in Information Systems at the Zicklin School of Business at Baruch College, City University of New York (CUNY), in New York City. He has held previous positions at the Free University of Berlin in Germany and the Hong Kong University of Science & Technology (HKUST) in Hong Kong, China. He has also taught in the MBA program at the Wharton School, University of Pennsylvania in Philadelphia. In 1999, he was a visiting Professor at the Center for Research in Electronic Commerce (CREC) at the University of Texas at Austin, and in 1993 he was a visiting scholar at New York University. Karl was born and grew up in Germany. He studied economics and business management at the University of Frankfurt and the Free University of Berlin where he received his Master's degree in 1988. He then worked as a software analyst at the Computation Center of the Free University of Berlin. He obtained his PhD in Management Science and Information Systems from the University of Texas at Austin in 1993. Karl has taught a variety of courses in the information systems area at the undergraduate, the graduate, and the executive level. His research interests include managing digital businesses, mobile commerce and online learning. Recently, he has been studying the behavior of mobile technology users. Karl's research has appeared in leading academic research journals, books, and conference proceedings. He is also a Associate editor for the journal Decision Support Systems. Karl lives in Brooklyn, New York.

Dr. Jim Lansford
Chief Technology Officer
Alereon, Inc.
Dr. Lansford is Chief Technology Officer of Alereon, which is the pioneering company in UltraWideband networks; he has over 25 years of experience in communications system analysis and design as well as digital signal processing. He is heavily involved in a number of standards, trade group and regulatory activities. Dr. Lansford was formerly the chair of 802.19 (Wireless Coexistence Technical Advisory Group) within IEEE 802, and was also a significant contributor to 802.15.2 and 802.11g. He is also involved in business development activities with strategic partners and key customers. Prior to Alereon, Dr. Lansford was CTO of Mobilian Corporation, where he promoted Mobilian’s multi-standard radio technology. Prior to Mobilian, Dr. Lansford was a Wireless System Architect with Intel Corporation, and was the Co-Chairman of the Technical Committee for the HomeRF Industry Working Group, a wireless technology industry consortium of over 100 companies.

Dr. Lansford received his Ph.D. in Electrical Engineering from Oklahoma State University in 1988, his M.S. in Electrical Engineering from the Georgia Institute of Technology in 1982, and his B.S. in Electrical Engineering, with highest honors, from Auburn University in 1980.

Daniel Lowden
Vice President of Marketing
Wayport Inc.
Dan Lowden is the vice president of marketing and business development for Wayport Inc., overseeing all marketing communications and business development initiatives. Lowden also drives awareness and revenue for Wayport's products and services at each Wayport-enabled property, which includes 475 hotels and 10 airports.

Since joining the company in mid 2001, Lowden has been instrumental in increasing Wayport’s total revenue by $8 million and adding more than 500,000 customers to total more than one million paid connections to date. Additionally, Lowden has spearheaded strategic partnerships and gained agreements to maximize revenue with global technology leaders, including Dell, IBM, Sony, Microsoft and Sharp. Lowden also played a key role in Wayport's efforts to pioneer roaming agreements in the Wi-Fi industry. Currently, the company has established roaming agreements with iPass, GRIC, and Boingo and is in talks with a number of leading carriers.

Another key achievement was identifying the opportunity for Wayport to take over the defunct Laptop Lane brand and add Laptop Lane Business Centers "powered by Wayport" at some of the nation's busiest airports. Currently, the company boasts 15 Laptop Lane Business Centers in eight airports nationwide, which has added more than $2 million in gross revenue to the company.

Under Lowden’s guidance, Wayport was named as Forbes “Best of the Web,” and BusinessWeek named Wayport and CEO Dave Vucina as one of the top 25 companies/people to watch in e-business. In addition, Network World named Wayport the “2002 Mobile Product of the Year.”
Before joining Wayport, Lowden held a variety of key marketing roles within IBM's Personal Computing Division brands, including the Americas mobile brand manager for the ThinkPad family of notebook computers and WorkPad handhelds, as well as worldwide segment manager for the ThinkPad 700 Series. Lowden's portable computing background also includes product management roles at NEC Technologies and Sharp Electronics.

Kalle Lyytinen
Professor, Department of Information Systems
Weatherhead School of Management, Case Western Reserve University
(Kalle Lyytinen is a Professor of Information Systems at the Weatherhead School of Management at Case Western Reserve University and an adjunct professor at the University of Jyvaskyla: http://home.cwru.edu/~kjl13/bio.htm)

Kalle Lyytinen is a Professor of Information Systems at the Weatherhead School of Management at Case Western Reserve University and an adjunct professor at the University of Jyvaskyla. He currently develops courses and teaches advanced-degree students and executives on topics related to systems development, risk management and electronic and mobile commerce. He was educated at he University of Jyvaskyla, Finland where he has studied computer science, accounting, statistics, economics, theoretical philosophy and political theory. He has a bachelor's degree in computer science, and a masters and Ph.D. in economics (computer science). He speaks fluently in Finnish and Swedish as well as English.

Kalle is an active researcher and writer. He has published eight books, over fifty journal articles and over eighty conference presentations and book chapters. He is well known for his research in computer-supported system design and modeling, system failures and risk assessment, computer-supported cooperative work and the diffusion of complex technologies. He is currently researching the development and management of digital services and the evolution of virtual communities.

Kalle is also active in the international information systems community. He has served in leadership positions for several academic organizations, conferences and journals. He also reviews research grants for the National Science Foundation, the Norwegian, Swedish, Dutch, Finnish and British Research Councils, and the European Union. He currently serves on the editorial boards of ten information system and organization theory journals.

Kalle consults to organizations on issues of systems development, new media and mobile commerce. His clients have included large retail chains, global manufacturers, software houses, telecommunications companies, governmental departments and major libraries.

Prior to joining Weatherhead, Kalle was the Dean of the Faculty of Technology at the University of Jyvaskyla in Finland. He has held visiting positions at the Royal Technical Institute of Sweden, the London School of Economics, the Copenhagen Business School in Denmark, Hong Kong University of Science and Technology, Georgia State University, Aalborg University, The University of Pretoria, South Africa and Erasmus University in the Netherlands.

Richard MacKinnon
President, Austin Wireless, Inc.
Founder, Austin Wireless City Project
Richard MacKinnon is the President of Austin Wireless, a Texas non-profit organization with the dual roles of public education and community-network operation. The wireless user’s group meets monthly to host industry speakers and maintains an extremely active discussion list for WiFi enthusiasts.

Before assuming the leadership of Austin Wireless, Rich founded the Austin Wireless City Project, an ad hoc volunteer organization with the mission of improving the quality and availability of public free WiFi in Austin. Under his leadership of both organizations, they were merged into a single entity. Today, after only 5 months of operation, the community-owned and volunteer-operated network includes 27 hotspots and over 4000 registered users who combine for over 100 daily connections. The network is adding approximately 50 new users per day, 1 new venue per week, and has sustained bi-weekly usage growth averaging 15%.

Richard is also a founder and CEO of Less Networks, a company which creates easily deployed, customer-branded Free WiFi hotspots at your favorite hang-outs everywhere. The venues own their hotspot and manage it with simple web tools. Hotspot software lets venues communicate with their customers and keep logs on WiFi usage. Users gain access to all Less Networks powered hotspots and have the ability to chat with other users logged in from home or other venues.

Prior to Less Networks, Richard was a founder and Chief Strategist at Rocksteady Networks. This year, Rocksteady secured $4M in Series A Funding in a round led by Centennial Ventures. He was also a founding member of Portal Software, a publicly-traded Silicon Valley customer management and billing venture with origins as the nation's first ISP. Other posts include the first product manager for Internet Services at IXC/Broadwing; consultant to WholeFoods Market on their Wholefoods.com deployment; and marketing product manager at Deja.com.

An entrepreneur, researcher, lecturer, and activist for over 20 years, he has personally experienced the classic “garage startup to IPO” story, published a number of pioneering Internet research papers, and served various organizations at critical junctures, including Electronic Frontier Foundation-Austin, ACLU of Texas, and most recently Austin Wireless. He holds Bachelor’s and Master’s degrees from San Jose State University and pursued doctoral studies at The University of Texas at Austin Advanced Communication Technologies Laboratory.

David Matusoff
Director of Technology Planning
SZD Public Policy Consultants
David Matusoff presently serves as Director of Technology Planning for
SZD Public Policy Consultants.  In that capacity, he works with public
and private sector clients to provide telecommunications and broadband
strategies to improve efficiencies and create economic development
opportunities for clients. In addition to his work at SZD, he also
serves as President of Wireless Ohio, an industry association that
serves the wireless internet industry in Ohio by providing a voice for
member companies at the local, state and federal level. Prior to his
current engagements, Mr. Matusoff managed projects for the Technology
Policy Group (TPG), at The Ohio State University. He has extensive
experience with managing state and locally based telecommunications
infrastructure initiatives.  Mr. Matusoff also has experience in
politics and public policy, as well as exit polling.

Robert Alan Mazer
Partner
Vinson & Elkins LLP.

Practice Description
Bob’s principal area of practice is international telecommunications law. Since leaving the Federal Communications Commission staff in 1983, Bob has represented international, wireline, wireless and satellite companies, and companies engaged in the development of emerging telecommunications technologies. For these companies Bob has provided a broad range of strategic, regulatory and corporate support. He currently advises several companies on U.S. and international telecommunication regulatory issues. He has assisted clients in obtaining submarine cable landing licenses in the U.S., Venezuela, and Brazil and in obtaining regulatory approvals to offer a variety of international telecommunication services in many countries throughout the world. Additionally, Bob conceived and assisted in the establishment of several emerging telecommunications companies. For instance, he conceived the idea and founded a company that is currently developing a technology that will allow all existing AM and FM analog radio stations to convert to digital formats enabling reception of compact disc quality sound by all radio listeners. In another matter, Bob was a founder and assisted in the conception and wrote the business plan for a company that has established a telecommunications network for the financial services industry.

Representative Matters

• Represents a developer of undersea fiber optic cable on U.S. and international regulatory issues
• Obtained appropriate licenses for international telephone carriers to provide telecommunication services, and has advised clients on U.S., U.K., France, Germany, Switzerland, Canada, Brazil, Mexico, Singapore, Hong Kong, and Japan regulatory frameworks for international telephony
• Represented New York Commodities Exchange in establishment of its telecommunications network
• Represented telecommunications carrier in implementation of global telecommunications network
• Assisted local exchange companies in the preparation and submission of annual access tariffs; provided continuing advice on tariff and other regulatory issues relating to their operations
• Worked with numerous carriers on a variety of state regulatory issues
• Represented a number of New York-based financial exchanges in their efforts to establish a telecommunications carrier to serve the exchange’s members; responsible for obtaining operating agreements with local exchange, interexchange, and international carriers, as well as agreements to provide billing services
• Represented specialized telecommunications carrier serving the financial community in all domestic and international regulatory issues
• Represents a global low–Earth orbit mobile satellite service system for data communications (Little LEO)
• Represents a company establishing a global low–Earth orbit mobile satellite service system for voice telephony (Big LEO)
• Represents a company establishing broadband satellite telecommunications network (Ka-band GEO)
• Participated on behalf of telecommunications clients on the U.S. Delegations to the 1985, 1988, 1993, and 1995 ITU World Administrative Radio Conferences and served as one of the Vice-Chairmen of the FCC’s WARC Advisory Committee

Activities and Affiliations

• Served: Attorney in the Federal Communications Commission’s Common Carrier Bureau for several years
• Published: numerous articles on various telecommunications matters
• Appointed delegate by the Department of State to 1985, 1988, 1993, and 1995 World Administrative Radio Conference
• Lecturer: at the Washington Annenberg Program, George Washington University and American University

• University of Maryland, B.S. in political science, 1973
• Catholic University, M.A. in public policy, 1975
• Washington College of Law at American University, J.D., 1978
• Admitted to practice: District of Columbia, 1978

Mike McCamon
Executive Director
Bluetooth Special Interest Group
Mike McCamon joined the Bluetooth Special Interest Group as Executive Director in April 2002. McCamon is responsible for the overall management and long-term success of the wireless Bluetooth standard. Prior to joining the SIG, McCamon built a successful career in various executive management positions, sales and product marketing roles in the software, hardware and wireless industries at Informix, Apple Computer, Sybase, Iomega and Intel, both in the U.S. and in Europe.

Atte Miettinen
Chief Marketing Officer
End2End
Atte Miettinen is the Chief Marketing Officer of End2End, one of Europe’s leading managed service solution providers for mobile data services.

At End2End, Atte Miettinen is responsible for the overall company strategy as well as all commercial operations including sales, marketing, product & services as well as alliances. He joined End2End in April 2001 as Chief Application Officer with responsibility for the company’s value proposition and product portfolio, and took over the responsibilities of Chief Marketing Officer in January 2002.

Before End2End, Mr Miettinen co-founded the Hewlett-Packard Mobile E-Services Bazaar, one of the leading mobile application developer programs in the world, which has become a cornerstone of Hewlett-Packard’s mobile strategy and recognised around the world as one of the most innovative programs available for software developers. Based in the Silicon Valley of mobility in Helsinki, Finland, Mr Miettinen advised over 30 mobile operators in their data service strategies for 2G, 2.5G and 3G.

Mr Miettinen also serves on the board of ZooM hf, an Iceland-based MMS content developer and advises several other companies regarding mobile strategy, partnerships and data service portfolios.

About End2End

End2End is one of Europe’s leading managed service solution providers for mobile data services. End2End operates a unique, €40 million service delivery infrastructure, specifically designed for hosting, management and delivery of mobile data services as managed service solutions.

End2End’s customers benefit from getting access to a carrier-grade service delivery infrastructure, which enables them to launch mobile data services with lower CAPEX as well as faster time-to-revenue and ROI compared to in-house solutions.

End2End’s customers include many of the world’s leading companies in mobile communications such as the Vodafone Group, Orange, Nokia Mobile Phones and Sony. For more information about End2End, please visit www.end2endmobile.com.

Mitch Mitchell
Vice President and Communications Industry Practice Leader
A.T. Kearney, Inc.
Over the past 20 years, “Mitch” Mitchell has been actively involved in helping shape as well as transform the Communications Industry. He has worked as a consultant and advisor to more than 50 major clients around the world – incumbent telecom service providers, “Next Generation” carriers, mobility carriers and OEMs providing the technology and integration services to bring new voice and data services to business and consumers alike.

He has led client assignments to: develop new business strategies to leverage broadband services; launch new wireless carriers and services; organization/operational transformation to respond to the “Information Age”; and most recently, business model transformation / restructuring in the new industry reality.

He has served as an expert witness on telecom industry issues before more than a dozen regulatory agencies / authorities as well as numerous legislative committees / panels on topics associated with the benefits of an advanced communications infrastructure.

Most recently, he has focused his energies on developing a “roadmap” for industry players to prepare for and capitalize upon the inevitable turnaround in the communications and high tech industries.

Mitch and his wife Gwynne are long time Dallas residents; their son Brian is attending SMU’s School of Law.

Jim Nice
New Business Development
SkyLAN
Jim Nice, New Business Development, four years with SkyLAN and more than twenty-five years of outside sales experience with a primary focus on electronic and networked controls systems and services. Prior to joining SkyLAN, Nice earned recognition from UTC/Carrier Corporation as a Top 10 Producer in North America for engineered solutions. In that same time-period he has been part of a team founding four commercial ventures. In his position with Novar Controls, he was primarily responsible for developing a Nationwide Channel Partner Team. With prior experience in development and production of advertising, subscriber communications and experience in administrative management, he brings a unique perspective on the strategies required to position SkyLAN as an industry leader.

Steve A. Palagyi
Director
Pittiglio Rabin Todd & McGrath
Steve directs PRTM’s Southwest practice from the Dallas office and has also consulted in Asia. He has over 17 years of experience working with technology-based companies. Steve's experience with telecommunications service providers includes supply-chain management, service development, and service deployment.

Steve has played key roles in several new business launches of wireless services – both nationwide PCS and roaming services, has worked with ILECs to implement competitive product development processes, has developed aggressive supply-chain management capabilities for large ILECs and CLECs, and has worked extensively with telecom equipment providers—including implementation projects in supply chain, product development, and service operations.

Steve graduated from the University of California at Berkeley and received his MBA the Peter F. Drucker Management Center at the Claremont Graduate University. Steve is also Certified as a Fellow in Production and Inventory Management (CFPIM) by APICS.

Stu Penny
Master of Ceremonies
Stu Penny serves high tech and professional corporations. Stu consults regularly with executives and leaders to overcome obstacles that inhibit full performance of leaders and their teams. Stu has conducted leadership workshops for IBM and Hewlett Packard in Canada and the U.S.; in the U.K., Austria, Belgium, Spain, Sweden, Germany, Australia, China, Hong Kong, Taiwan and Singapore.

Raised in New Zealand, Stu attended the Royal Air Force Academy and graduated in Applied Physics. He has traveled in 60 countries and worked in two thirds of them. Stu and wife Jenny have four children and five grandchildren. They have lived in Singapore, Malaysia, Germany, England and the US. They love to travel, ski, and write.

Kent Porter
Vice President
Bluestreak Media
Kent Porter is vice president of Bluestreak Media, a technology company specializing in digital entertainment middleware for the wireless and cable television industries. Since joining Bluestreak in 2002, Kent has led business and strategic development for the company. Kent is a business development professional and brings significant experience in new market identification, strategic planning and product development. During his tenure at Bluestreak, Kent has gained experience working and partnering with brands such as AT&T Wireless, REAL Networks, Virgin Mobile USA, OnStar, Knight-Ridder Digital, Hey Anita, Lucent and Oracle. Kent is familiar with business models and practices utilized by carriers and content producers in conjunction with wireless technologies including BREW, JAVA, SMS, MMS and cable television systems.

With a background in entrepreneurship, Kent has experience in venture capital, business ownership, sales and marketing. Prior to BSM, Kent served as business development partner for Marquesas Equity Partners where he managed the companies’ portfolio and diversification of its business assets.

Kent graduated from New Mexico State University and is currently enrolled in Southern Methodist University’s executive MBA program.

Peter E. Raad
Professor
SMU
Peter E. Raad received the BSME (with Honors), MS in mechanical engineering, and Ph.D. in mechanical engineering from the University of Tennessee at Knoxville. In 1986, he joined the mechanical engineering department at SMU. He currently holds the rank of Professor and is the Linda Wertheimer Hart Director of the Hart eCenter at SMU. The eCenter was established in 2000 to stimulate, facilitate, and support innovative interdisciplinary activities that enable the creative and responsible development and use of interactive network technologies. Under his leadership, the Guildhall at SMU was established in 2002 as a major program of the Hart eCenter to train and educate digital game developers. Dr. Raad serves as the Executive Director of the Guildhall, overseeing this unique program that crosses traditional disciplinary lines to combine art, design, software development, business, physical sciences, and humanities to create the 21st century’s first new academic discipline. Prior to becoming the founding director of the eCenter, Prof. Raad served as the Associate Dean for the SMU School of Engineering. He has taught courses in the thermal and fluid sciences, and his research in these areas combines computational and experimental investigations. Between 1990 through 1993, he held the J. Lindsay Embrey Trustee Professorship in Engineering, an endowed chair for an outstanding junior faculty member. He has received several awards, including four times the Outstanding Graduate Faculty Award, twice the Outstanding Undergraduate Faculty Award, and the Sigma Xi Faculty Research Award. In 1999-2000, he was named the ASME North Texas Section Engineer of the Year. Prof. Raad has published over 40 journal articles and over 100 symposium and conference papers. He has received over $2M in funding and support from, among others, the National Science Foundation, Texas Instruments, Raytheon, TriQuint Semiconductor, Chrysler Technologies, Isonics, and Marlow Industries. In 1995, he founded the Submicron Electro-Thermal Sciences Laboratory dedicated to the adaptive thermal modeling of submicron electronic devices and laser-based measurements for thin-film materials used in high-performance ICs. He also does research in tsunami mitigation and fluid wave interactions with solid structures. Prof. Raad has served as an associate editor for the ASME Journal of Fluids Engineering as well as a frequent reviewer for NSF, ASME Transactions, IEEE Transactions, Journal of Computational Physics, and Physics of Fluids. He is the chair of the ASME Computational Fluid Dynamics Technical Committee and in 2002 was the organizing chair of the 55th Annual Meeting of the American Physical Society Division of Fluid Dynamics. He is a member of ASME, IEEE, APS, and Sigma Xi. In 1979, he was elected a member of the Tau Beta Pi Engineering Honor Society. He is a Licensed Professional Engineer in the State of Texas.

Steve Rudolph
Principal
DiamondCluster International
Steve is a Principal in DiamondCluster’s Telecom vertical and the Strategy and Business Analytics practice. Steve has nine years of consulting experience and over five years experience in the wireless industry. He has a BA from Oberlin College and an MA from Northwestern University.

Steve has led numerous strategy projects in the telecommunications industry for mobile operators and infrastructure manufacturers in the US, Europe, and Latin America. Most recently, Steve is currently leading an engagement for a national US operator seeking to define opportunities for vertically focused enterprise mobile data solutions. Steve has also developed a 3G sales strategy for a major infrastructure manufacturer and has helped a US operator determine its next-generation network technology strategy. At DiamondCluster, Steve has also focused on Customer Value Management (CVM) employing customer-level data to improve marketing campaigns and operational processes, driving substantial EBITDA improvement for wireless carriers in the US and Europe.

Omar A. El Sawy
Professor of Information Systems, Information and Operations Management; Director of Research, Center for Telecom Management
Marshall School of Business, University of Southern California.
http://www.marshall.usc.edu/web/IOM.cfm?doc_id=1770

Omar El Sawy
Professor, Director of Research - Center for Telecom Management
Ph.D. Stanford University
Omar A. El Sawy is Director of Research at CTM and Professor of Information Systems in the Information and Operations Management Department at the Marshall School of Business. His interests center cover information systems, business process redesign, 2collaborative integration in e-business, global e-business, knowledge management, and fast response management. His most recent research projects have included redesigning value chains for e-business in fast response environments, and the improvement of knowledge management practices around supply chain processes. Before assuming his position at CTM in September 2001 his research projects have been sponsored by the RosettaNet Consortium and by Carnegie-Mellon University.

Prior to joining USC in 1983, he worked as an engineer and manager for 12 years, first at NCR Corporation, and then as manager of computer services for the Hoover Institution at Stanford University. El Sawy holds a Ph.D. from Stanford Business School, an MBA from the American University in Cairo, and a BSEE in Telecommunications from Cairo University. He has lectured, consulted, and carried out research in four continents, including stints as an information systems advisor to the United Nations Development Programme in Egypt, and as a Fulbright Scholar in Scandinavia. He serves on three advisory boards for e-business-related companies, and has been an expert panelist for the selection of Industry Week’s World’s 100 Best-Managed Companies.
 

El Sawy is the author of over 60 papers and his writings have appeared in both information systems and management journals. He serves on five journal editorial boards. He is a four-time winner of the Society for Information Management’s International Paper Awards Competition, most recently in 1997 for work on transforming value chains for the electronic economy. He is the author of the book Redesigning Enterprise Processes for e-Business, McGraw-Hill, 2001.

(Anthony E. Scott) Tony Scott
CTO
General Motors
As Chief Information Technology Officer, Mr. Scott is responsible for defining the information technology computing and telecommunications architecture and standards across all of the company's business globally.

Mr. Scott joined General Motors from Bristol-Myers Squibb where he was Vice President, Information Management for the Shared Services Group. He has also held positions as Senior Director, Technology Knowledge Organization with Price Waterhouse; Vice President of Engineering with Uniteq Application Systems; and Manager, Worldwide Information Resources with Sun Microsystems.

Mr. Scott completed a BS degree from the University of San Francisco in Information Systems Management and a Juris Doctorate from Santa Clara University. He, his wife and two teenage sons are from New Jersey.
http://www.secure-biz.net/OSD2000/Speakers/scott.htm

Melissa Simpler
VP Sales & Marketing
Affinegy
Melissa Simpler has a rich and diversified background with proven results in business development, strategic planning, marketing, product development and applications engineering. Prior to Affinegy, Melissa Simpler led Motorola’s latest generation broadband gateway product development team to the successful completion of concept, definition, planning, and first phase engineering design. Prior to her Product Line Management role, Melissa negotiated key sales and technology license agreements for Motorola’s Streamaster business resulting in global deployments of Streamaster and more than $20M in sales revenues from top telecommunications and system integration companies. She brings over 10 years of startup and corporate business and engineering management experience from Entregate, Motorola, Dell, and National Instruments. Melissa has a BSEE, cum laude, and MBA from the University of Texas. She maintains active ties to UT, as guest speaker for the College of Engineering, and as a repeat judge for UT’s MOOT Corp business competition. She serves on the board of UT’s Executive Alumni Association, and chairs the Member Renewal Subcommittee of the Austin Wireless Alliance.

Sandeep Singhal
Co-founder and Chief Technology Officer
ReefEdge, Inc.
Sandeep Singhal is a recognized industry expert in the mobile intranet and Internet, wireless security, and distributed systems.

Sandeep is co-founder and CTO of ReefEdge, the market leader in wireless LAN security, mobility, and management. Sandeep is the company’s chief product architect, responsible for the company’s technical strategy, its integration with customers and partners, and its participation in standards activities. Prior to co-founding ReefEdge, Sandeep was Chief Architect and a Senior Technical Staff Member for IBM's Pervasive Computing Division, with responsibility for IBM's suite of mobile connectivity, middleware, server, and application products for enterprises and carrier customers. He has worked as both a researcher and software engineer for IBM and for the National Aeronautics and Space Administration (NASA). He has also served on advisory boards for the Defense Advanced Research Projects Agency (DARPA) and the National Research Council defining long-term research direction in the networking arena.

Sandeep's credits include 32 issued patents and dozens of publications. He is a featured contributor to the book Wireless Local Area Networks—The New Wireless Revolution published by John Wiley and co-author of the Addison-Wesley/ACM Press best-selling publications WAP—The Wireless Application Protocol: Building Applications for the Mobile Internet (2001) and Networked Virtual Environments: Design and Implementation (1999). He is active in various standards organizations, including the IEEE, Internet Engineering Task Force (IETF) and World Wide Web Consortium (W3C). He also is a member of the Federal PKI working group and the Council of Technology Advisors.

Sandeep holds M.S. and Ph.D degrees in Computer Science from Stanford University, as well as B.S. degrees in Computer Science and in Mathematical Sciences and a B.A. in Mathematics from Johns Hopkins University. He is also an Adjunct Assistant Professor at North Carolina State University in Raleigh, North Carolina.

Dale E. Smith
Vice Consul, Information & Communications Technology Sector Advisor
UK Trade & Investment Office
Dale Smith is Vice Consul, ICT Sector Advisor based in the British Consulate-General San Francisco. He advises the British Government’s economic development organizations on US/UK trade and investment opportunities in the information and communications technology (ICT) sectors. He is a career corporate/business development professional who has spent the bulk of the last ten years developing strategic growth opportunities in broadband, wireless, and Internet technologies. Prior to joining the British Consulate, Dale led a business development team at Cisco Systems that was responsible for technology investment, strategic alliances and market development initiatives. He has a Bachelor of Science degree in Electrical Engineering (BSEE) from the University of Missouri - Rolla and a Master of Business Administration (MBA) degree from the University of San Francisco.

Stacy J. Smith
Vice President, Sales and Marketing Group
General Manager, Europe, Middle East and Africa Operations
Intel Corporation
http://www.intel.com/pressroom/kits/bios/s_smith.htm
Stacy J. Smith is Vice President of the Sales and Marketing Group and Co-General Manager of Intel Europe, Middle East and Africa (EMEA). Since 2001, he has been responsible for Intel product sales and marketing in the EMEA region.

From 1999 to 2001, Smith served as the worldwide group controller for the Sales and Marketing Group. He was group controller of the Assembly Test Manufacturing Group from 1996 to 1999. Prior positions include site controller for Puerto Rico and finance manager for several Intel business units. Smith joined Intel in 1988.

Prior to joining Intel, Smith was an IT manager at Matt David Corporation (MDC).

Smith received an M.B.A. in 1988 and a bachelor's degree in 1985 from the University of Texas.

Ananth Srinivasan
Professor of Information Systems and Digital Commerce
Department of Information Systems and Operations Management
and Co-Director of the Centre of Digital Enterprise
University of Auckland, Auckland, New Zealand

Ananth Srinivasan is the Head of the Department of Information Systems and Operations Management at The University of Auckland, New Zealand. He is also the co-director of the Centre of Digital Enterprise (CODE) which is engaged in applied research in the area of digital technologies and organizations. The Centre oversees research projects, business-academia alliances, and curriculum development in areas related to the application of digital technologies. CODE has embarked on a major research project on applied mobility funded by Hewlett Packard and will host an Applied Mobility Forum in Auckland during June 2004. Other recent externally funded projects include the development of an application framework for web services and the management of high technology projects. Ananth serves on the editorial boards of international journals and programme committees of international conferences in the general area of information systems.

Lalitha Survanaravana
Director of Technology Strategy
SBC Communications
Lalitha Suryanarayana serves as a Director of Technology Strategy at SBC Communications where she brings strategic thought leadership in the area of emerging wireless and web technologies. A 12 year veteran of the telecommunications industry, she has been with SBC since 1997 and prior to that, was a member of the research staff at Verizon Labs. in New York.

Ms. Suryanarayana is recognized in the industry for her early contributions towards the development of capabilities that help realize the vision of mobile data convergence. In various roles as chair, editor and contributor, she has actively championed key cross industry standards and specification efforts enabling "anytime anywhere anyhow" device and network agnostic service architectures. She has several patents, publications and a prominent technical book to her credit.

Ms. Suryanarayana holds a M.S. degree in Electrical Engineering from Polytechnic University, New York, and an M.B.A degree from the University of Texas, Austin.

Berit Svendsen
Executive Vice President Technology/CTO
Telenor ASA
Berit Svendsen is Executive Vice President Technology/CTO of Telenor ASA and chairman of Telenor R&D. Since joining Telenor in 1988 Svendsen has held various positions; among others Divisional Director of Data-services and Project-Director of FMC. Since February 2002 she has been a member of an advisory group for the EU-Commission for the entire IKT-research in EU’s framework programme. She is also chairman of Simula Research Laboratory and Data-Respons ASA as well as a member of the board of Directors of Ekornes AS. Ms. Svendsen holds a MSEE from the Norwegian University of Technology and Science and a Master of Technology Management from Norwegian University/Norwegian School of Business Administration/MIT.

Hüseyin Tanriverdi
Assistant Professor
University of Texas at Austin
Hüseyin Tanriverdi is an assistant professor at the University of Texas at Austin. His research focuses on performance effects of knowledge resources, knowledge management capabilities, and IT organization. His work on knowledge management and diffusion of IT innovations has been published in European Management Journal, Organizational Dynamics, Telemedicine Journal, and in the Proceedings of the International Conference on Information Systems and the Hawaii International Conference on System Sciences. Tanriverdi received a doctorate in information systems from Boston University, an M.Sc. in information systems from London School of Economics and Political Science, and M.Sc. and B.Sc. degrees in electrical and electronics engineering from the Middle East Technical University in Ankara, Turkey.

Kerem Tomak
Assistant Professor
McCombs School of Business
Kerem Tomak is Assistant Professor in the MSIS Department of the McCombs School of Business, where he teaches Digital Economy and Commerce. His primary research examines the economics of information systems, and recent projects have examined the arena of online auctions and online purchasing behavior. Dr. Tomak’s research activities fall broadly into three areas: pricing and market segmentation in data networks, online auctions and software agents in network resource allocation, concentrating on topics such as application service providers, metamediaries, and economic analysis of information goods. Dr. Tomak received his Ph.D. from Purdue University.

His major publications include "Economics of Software Renting" (with V. Choudhary and A. Chaturvedi),Journal of Organizational Computing and Electronic Commerce (1998) and "A Distributed Algorithm for Network Resource Allocation using Software Agents" (with K. Altinkemer),Information Technology and Management (2001).

Dr. Tomak is a member of INFORMS, IEEE, AEA, ACM.

Don Turnbull
Assistant Professor
University of Texas at Austin
Don Turnbull is an assistant professor in the School of Information at the University of Texas at Austin. Don's teaching and research focuses on designing information architectures, information systems analysis, Web searching and Knowledge Management Systems. He is currently focusing on interfaces and applications for Personal Information & Knowledge Management for ubiquitous and mobile computing systems.

Don received his doctorate from the University of Toronto focusing on
Knowledge Discovery (Data Mining) for Informetric and Behavioral Models of Web Use. Don has also been a consultant specializing in search technologies and information analytics. Previously, Don was the Director of Advanced Development at Outride, Inc., a Xerox PARC spin-off company devoted to personalized search interfaces and applications, acquired by Google, Inc.

He has also co-authored a book "Web Work: Information Seeking and Knowledge Work on the World Wide Web" published by Kluwer Academic Publishers in 2000. In the nascent days of the World Wide Web, Don was the Lead Technical Architect at IBM Interactive Multimedia, working on the World Book/IBM Multimedia Encyclopedia and other large-scale internet design and development projects. Don received his MS in Information, Design, and Technology from the Georgia Institute of Technology (Georgia Tech) in 1995. He also worked as a Methodologist at KnowledgeWare, Inc. designing CASE tools for client-server applications as well as working on usability and multimedia development issues.

See http://www.ischool.utexas.edu/~donturn/ for more information.

Virpi Kristiina Tuunainen
Professor
Helsinki School of Economics
Virpi Kristiina Tuunainen is professor at the department of information systems science and director of GEBSI (Graduate School for Electronic Business and Software Industry) of Helsinki School of Economics (HSE). She received her Ph.D. (Econ.) degree from the HSE. She has been a visiting scholar at the Erasmus University Rotterdam (The Netherlands) and University of Texas at Austin (USA), and a visiting researcher at the Business School and at the Department of Computer Science of University of Hong Kong. Her research focuses on electronic and mobile business, software industry, and economics of IS. She has published articles in journals such as MIS Quarterly, Communications of the ACM, Journal of Management Information Systems, Journal of Strategic Information Systems, and Information & Management. Her research papers have also appeared in a number of international conferences. She is member of the editorial boards of e-Service Journal, Scandinavian Journal of Information Systems, JITTA, and EM – Electronic Markets.

Andrew Urbaczewski
Assistant Professor
University of Michigan
Andrew Urbaczewski is an Assistant Professor of Management Information Systems at the University of Michigan - Dearborn. He received a Ph.D. in Information Systems from Indiana University, and also holds an MBA from West Virginia University and a BS in Finance (with honors) from the University of Tennessee. His research interests include wireless mobile collaboration, electronic commerce, and electronic monitoring of employees. He has published over 25 refereed manuscripts in several prestigious journals and conferences, including the Journal of Management Information Systems, Communications of the ACM, Journal of Organizational Computing and Electronic Commerce, and Communications of the AIS.

Andrew has much international experience in research and teaching. He has delivered several executive education and traditional student programs throughout Europe, focusing mainly on Finland through his rich relationship with the Helsinki School of Economics, HSE-International Center Mikkeli, and Mikkeli Polytechnic Institute.

Prior to returning to academia, Andrew was a consultant to several waste management and pollution prevention programs for the United States Department of Energy in Washington, DC and at the DOE sites at the Oak Ridge National Laboratory in Oak Ridge, TN.

Andrew is married to Lise, his wife of 10+ years, and has two children: Hannah (7) and Colin (6).

Contact him at aurbacze@umd.umich.edu.

Nada C. Usina
General Manager of Nokia Entertainment
Nokia
Nada C. Usina currently serves as General Manager of Entertainment & Media, North & South America, for Nokia. Usina is responsible for leading all initiatives making games, music & media mobile within Nokia. Her team is responsible for creating mobile devices & applications optimized for content consumption as well as bringing the added value of mobility to the entertainment & media business.

Usina joined Nokia Corp. in September, 2002 from Yahoo! where she held various positions including head of Entertainment Business Development & Sales efforts. She was responsible for establishing groundbreaking revenue-driving relationships with Hollywood studios, TV networks & marketing clients. Usina came to Yahoo! via acquired Broadcast.com/AudioNet where she headed Sports Property Content & Acquisitions and was instrumental in creating groundbreaking deals for Internet audio & video streaming with the NCAA, NHL, NFL, PGA, MLB and others. Usina also headed the Marketing department that was responsible for events such as the award-winning Victoria’s Secret webcasts. Her experience also spans the sports & media community with stints at the Atlanta Olympic Organizing Committee, various collegiate sports management roles, and bringing several professional sports franchises to the State of Florida while at the Florida Sports Foundation.

Usina recently received the “Champions Beyond the Game” award from her alma mater Florida State University in recognition for her outstanding contribution to the sport community. Usina earned a Masters of Science degree and Bachelor’s degree in Marketing & International Business.

Douglas R. Vogel
Professor
City University of Hong Kong
Douglas R. Vogel is Professor (Chair) of Information Systems at the City University of Hong Kong and formerly at the University of Arizona, USA. He has been involved with computers and computer systems in various capacities for over 35 years. He received his M.S. in Computer Science from U.C.L.A. in 1972 and his Ph.D. in Business from the University of Minnesota in 1986. He has consulted for large and small companies as well as served on numerous boards of directors. In a ten year relationship with a Colorado electronics manufacturer he served in virtually every managerial capacity including General Manager and member of the Board of Directors. Professor Vogel's research interests bridge the business and academic communities in addressing questions of the impact of management information systems on aspects of interpersonal communication, group problem solving, cooperative learning, and multi-cultural team productivity. His interests reflect a concern for encouraging efficient and effective managerial utilization of computer systems in an atmosphere conducive to enhancing the quality of working life. He has published widely and directed extensive research on group support systems and technology support for education. He has been ranked 3rd in a journal report of top researchers in Group Support Systems and ranked 10th in a worldwide list of top researchers in MIS as well as 4th in the list of most collaborative information systems researchers. He is currently researching mobile commerce and mobile e-learning applications with sponsorship from a consortium of institutions and businesses.

Andrew B. Whinston
Hugh Roy Cullen Centennial Chair in Business Administration, Ph.D., Department of Management Science and Information Systems
Red McCombs School of Business
Dr. Andrew Whinston is the Hugh Roy Cullen Centennial Chair Professor in Information Systems at the Graduate School of Business in the University of Texas at Austin. He is a Professor in the departments of Economics and Computer Science as well. Dr. Whinston is a Fellow of the IC2 Institute, Austin and is the director of the Center for Research in Electronic Commerce, for several years a pioneering research facility in Electronic Commerce. Under his stewardship, the Center identified the potential of electronic commerce early on, and made significant contributions in theoretical aspects of business and technological practice in this new frontier, and developed cutting edge applications that facilitate and demonstrate strategies for this marketplace. The hallmark of research under his guidance has been an integrated vision spanning cross- disciplinary efforts, thus bringing technological, business, economic, public policy, sociological, cryptographic and political concerns together in laying the theoretical and practical foundations of a digital economy. His collaborators, accordingly, have included faculty, students, researchers, and industry personnel from diverse disciplines.

Andrew B. Whinston received his Ph.D. in management from Carnegie Mellon University in 1962. He served as an Assistant Professor at Yale University from 1961 to 1964 in the Department of Economics and the Cowles Foundation for Research in Economics. In 1964 he joined the faculty of the Economics Department at the University of Virginia as an Associate Professor and in 1966 was appointed as Professor in the Business School at Purdue University with a joint appointment in Computer Science.

Dr. Whinston is the co-author of several books in Electronic Commerce, prominent among them being the Frontiers of Electronic Commerce, The Economics of Electronic Commerce, and Electronic Commerce- A Manager's Guide. Dr. Whinston was the guest editor of the special issue of IEEE Internet Computing on E-Commerce, the November-December 1997 issue. The journal also features an article by him on the future of the digital economy. Every year, he organizes an international conference in Austin to address contemporary issues in Electronic Commerce.

He has also published over 250 papers in leading academic journals in Economics, Business and Computer Science. He is the chief editor of the journals Decision Support Systems and Journal of Organizational Computing and Electronic Commerce, and is an editor of most prominent journals in Information Systems. He coordinated the development of a completely on-line electronic journal titled Electronic Commerce World, and collaborates on a similar joint effort for a journal on Decision Support Systems from the University of Kentucky.

Professor Whinston has been a Principal Investigator on contracts from the National Science Foundation, The State of Texas, Office of Naval Research and Army Research Office as well as numerous grants from companies such as Apple, NCR., IBM,HP, Intel, Sun and Shell Development. He has numerous ongoing collaborations with overseas research institutions in Europe and Asia.

Prof. Whinston was recently named as the Distinguished Information Systems Educator in 1994 by the Data Processing Management Association.

Gregory White
Associate Professor of Information Systems
University of Texas at San Antonio

Dr. Gregory White has been involved in computer and network security since 1986. He spent 19 years with the Air Force and is currently in the Air Force Reserves assigned to the Air Force Information Warfare Center. He obtained his Ph.D. in Computer Science from Texas A&M University in 1995. His dissertation topic was in the area of Computer Network Intrusion Detection and he continues to conduct research in this area today. He serves as the Interim Director and Technical Director for the Center for Infrastructure Assurance and Security and is an Associate Professor of Information Systems at The University of Texas at San Antonio (UTSA).

Dr. White has been involved in security instruction for many years. He taught at the U.S. Air Force Academy for seven years where he developed and taught courses on Computer Security and Information Warfare. He built the nation’s first undergraduate information warfare laboratory while at the Academy and twice received the Academy’s Computer Science Research Excellence Award. At UTSA Dr. White continues to develop and teach courses on computer and network security in both the Computer Science and Information Systems departments.

Dr. White has written numerous articles and conference papers. He is also the co-author for four textbooks on security and has written chapters for two others. His research is currently funded by the Air Force under contract with the Air Force Research Labs. His current research initiatives include high-speed intrusion detection, infrastructure protection, and methods to determine a return on investment from security.

Patrick Whitfield
Ericsson
Patrick Whitfield received a bachelor degree in Computer Science from the University Of South Alabama in 1984.

Patrick has 20 years of Telecom experience with Ericsson in the USA.

As a member of the Ericsson Research and Development organization for 18 years, Patrick held various positions in SW Design, Mobile Systems Design, Project Management, and R&D Management.

Patrick’s main focus areas have been within the TDMA and GSM Mobile Systems Design Units.

Patrick is currently providing WiFi technical support to the Ericsson North American Sales and Marketing groups.

Dr. Rolf T. Wigand
Professor
University of Arkansas
Dr. Rolf T. Wigand is the Maulden-Entergy Chair and Distinguished Professor of Information Science and Management at the University of Arkansas at Little Rock. He is the immediate past director of the Center for Digital Commerce and the Graduate Program in Information Management at Syracuse University.

Wigand researches and consults in information management, electronic commerce, IS standards and the strategic deployment of information and communication technology. His research interests lie at the intersection of information and communication business issues, the role of newer information technologies and their strategic alignment within business and industry.

Wigand has taught on the faculty of Syracuse University, Arizona State University, Michigan State University, Universidad Iberoamericana, Mexico City; and the University of Munich. His research has been supported by the National Science Foundation, the Volkswagen Foundation, the International Social Science Council, Rome Laboratory, and other funding agencies. He is an editorial board and review member of almost 30 academic and professional journals, book series and yearbooks. Wigand is the author of three books and over 100 articles, book chapters, and monographs.

Youngjin Yoo
Lewis-Progressive Associate Professor
Weatherhead School of Management
Youngjin Yoo is Lewis-Progressive Associate Professor in Information Systems department at the Weatherhead School of Management at Case Western Reserve University. He holds a Ph.D. in information systems from the University of Maryland. He received his MBA and B.S. in Business Administration from Seoul National University in Seoul, Korea. His research interests include organizational transformation, ubiquitous computing, virtual teams, and the design of socio-technical information environments for large organizations. He is currently on sabbatical at NASA Glenn Research Center in Cleveland, OH. His work appeared such journals as the Academy of Management Journal, Information Systems Research, MIS Quarterly, Communications of the ACM, Journal of Strategic Information Systems, International Journal of Organizational Analysis, Journal of Management Education, Information Systems Management and Korean Journal of MIS Research.