"As a non-business major with over 30 years of experience in a complex, high-tempo environment, the classes in
Marketing, Cultural Diversity and Virtual leadeship really crystallized my understanding of these issues, and gave me new skills to better manage into the future."
Gary Davidson, General Director
Union Pacific
Description
An organization’s ability to understand markets and create customer
value is a critical factor for its long-term performance. Managers must
continually tackle new challenges in their efforts to market products
and services because of ever-changing markets, competitors, and environments.
To succeed, they must learn to recognize unmet customer needs, select
specific ones to create compelling solutions for, and then develop and
implement lean marketing programs. This program will provide the foundations
for building such internally consistent marketing strategies.
- Gaining Consumer Insights
- Segmenting markets to find the right target
- Developing points of differentiation and positioning strategies
- Adjusting the marketing mix over the product life cycle
- Developing effective product, pricing, distribution, and promotion/communication
strategies
- Creating Customer Value
- Analyzing Competitive Strategies
- Customer Relationship Management
- Marketing Research
Upon completion, participants will be able to:
- Understand the process of marketing strategy development
- Develop a thorough understanding of the basic concepts behind
marketing strategy
- Identify unmet customer needs and learn how to satisfy them
- Learn how to balance listening to customers’ needs while helping
to shape their preferences
Participants earn 1.4 continuing education units (CEUs) and a Texas
Executive Education program certificate.