Professor Anderson's Courses

MBA Microeconomics and Operations (BA 380D) Operations Half-Semester

Operations Management (OM) is the cost effective management of material and resources (people, equipment) to achieve organizational goals. As such, it primarily concerns itself with the systematic planning, design, operation, control, and improvement of businesses processes.  Managing operations is vital to every type of organization, for it is only through effective and efficient utilization of resources that an organization can be successful in the long run. 

Using a process-oriented approach, we introduce the basic tools for process analysis and design.  We then study the effects of variability on processes, and finally we study process improvement techniques.  The instructional methodology used incorporates both lectures and in-depth case-studies.  

MBA Operations Consulting Practicum (MAN 386)

The Operations Consulting Practicum (listed in catalog as "Operations Learning Lab") provides a hands-on experience in tackling real-world problems in operations management.  Groups of 4-6 students will manage a substantial consulting project with well-known local manufacturing or service firm in order to hone their abilities in technical consulting, operational strategy, process analysis and design, supply-chain management, and total quality management.  This class builds on the knowledge gained from the core operations class to enable students to 1) solve practical problems in process analysis or supply-chain management; 2) integrate their operations and information management toolkits into consulting; 3) differentiate themselves for the job market with real-world experience; and 4) take a closer look at some promising prospective employers.

PhD Service Management Seminar (MAN 392)

Service firms employ over 75 percent of the workforce.  Yet managing service operations is often very different from managing manufacturing or distribution operations.  Relatively little operations literature, particularly that involving mathematical models, focuses on services outside of the traditional area of queuing management.  However, there is a plethora of opinion in the area as well as a great number of empirical studies. Hence, while we will emphasize mathematical service models, we will also examine these other streams of literature to identify opportunities for further service operations management research.

MBA Introduction to Operations Management (BA 380N -- Taught 1998 - Spring 2003)

Operations Management (OM) is the cost effective management of material and resources (people, equipment) to achieve organizational goals. As such, it primarily concerns itself with the systematic planning, design, operation, control, and improvement of businesses processes.  Managing operations is vital to every type of organization, for it is only through effective and efficient utilization of resources that an organization can be successful in the long run. 

Using a process-oriented approach, we introduce the basic tools for process analysis and design.  We then study the effects of variability on processes, and finally we study process improvement techniques.  The instructional methodology used incorporates both lectures and in-depth case-studies.  Particular attention is paid to such contemporary topics as eBusiness, supply-chain management, and service process management.

BBA Supply Chain Management (MAN 368)


Back to Home Page

This page was last updated on August 13, 2004 .
Email: edanderson@mail.utexas.edu