McCombs School of Business
Technology Training Team

Entourage 2004 setup

PLEASE NOTE! Because Macintosh OSs and software are not part of the McCombs Common Operating Environment, we cannot provide you with full technical support for this configuration. These instructions are provided as a courtesy, but we are unable to help troubleshoot issues.

Some students find that Entourage runs very slowly when connected to their McCombs email, or that it's buggy with its synchronization, especially with Calendars. You may wish to run Boot Camp or Parallels with Windows and Office instead.

  • Open Entourage. If the automated email assistant opens, close it.
  • On the Tools menu, select Accounts.

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  • Click the Exchange tab and then click New.

     

  • Enter your McCombs email account into the E-mail address field.  Check My account is on an Exchange server.

    User id: your msb account (msb_____ for students or last name + first initial for faculty/staff)
    Domain: mccombs
    Password: your msb password

    Click Configure account manually.

     

  • On the Account Settings tab, enter the following information. The fields may be in a slightly different order depending on when you purchased your copy of Office 2004.

    Account name:  McCombs
    Name:  Your Name
    E-mail address:  your McCombs email address
    Account ID:  your msb account
    Password:  your msb password
    Domain:  mccombs
    Exchange server:  mail.mccombs.utexas.edu/exchange/msbaccount@mccombs.utexas.edu, where msbaccount is your personal MSB account (msb_____ for students or last name + first initial for faculty/staff)

    Check "This DAV service requires a secure connection (SSL)".

    Click OK.
     

     

  • Outlook should now synchronize with your McCombs email account. If you get a message about being unable to connect properly because Entourage could not verify the root certificate, click OK.

You cannot add the McCombs Global Address List to Entourage, but you can add the UT Directory. If you add the UT Directory to your Mac, you will be able to access email addresses for your classmates and McCombs faculty and staff; however, you will not be able to reserve resources (such as study rooms) or view McCombs distribution lists. Instructions for adding the UT Directory to Entourage can be found at http://www.utexas.edu/its/messaging/mac_ldap.html.