Paul Knopp, U.S. Chair and CEO, KPMG U.S.
Paul Knopp, BBA ’82, MBA ’83, takes the reins as CEO of KPMG U.S. on July 1, 2020 in the midst of the economic uncertainty driven by the COVID-19 crisis. As he prepares for his new role, Knopp offered insights about how the shift to remote work might impact the professional services industry long-term.
“I think about how companies that I serve are transforming their own business processes from back end to front end, back office to middle office to front office. And we think about that journey of transforming those processes using robotic process automation, using digital tools, digital automation. Many companies have called it “reimagining the way they work.” We’re all going to be doing that now. While the crisis was horrible, it really accelerated the pace of change and caused us to do things in a much more productive, efficient way.”