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Technology@McCombs | Learning with Lynda

Other Training Tutorials

In addition to we also have helpful information on how to manage your McCombs email, as well as various educational videos you can access by clicking the tabs below.

Student Email

All McCombs Students receive a McCombs branded email address. The features available vary based on when you were admitted to McCombs.

Useful Email Links

Students Admitted Before 2012

Students who entered McCombs before the year 2012, you receive a 100 MB mailbox during your time at McCombs and lifetime email forwarding after leaving McCombs. Email can be forwarded to another address while you are at McCombs.

Students Admitted January 2012 and Later

For students admitted January 2012 or later, you will receive a McCombs branded email address that will be forwarded to the email account you used when applying to McCombs. You can update your email forwarding to forward to a different account. After graduation, your email forwarding will continue for life.

While at McCombs, you will have access to McCombs contacts and distribution lists through the McCombs Webmail page, but you will need to empty your Sent Items folder after sending any email through this site because your mailbox size is only 2 MB.

Faculty and Staff

All faculty and staff receive a McCombs branded email address that follows the form You also receive a 250 MB mailbox on the McCombs Exchange servers.

    Mailbox Size Management

    Your McCombs mailbox has a size limit. When you reach that limit, you will not be able to send or receive email until you reduce your mailbox size.

    Mailbox Size Limits:

    • Faculty and Staff - 250 MB
    • Full-Time MBA Students - 100 MB

    The following videos cover tools that help you manage your mailbox in Outlook 2003, or Outlook 2007.

    What is on the Server?

    Everything stored on the server counts against your mailbox size limit. So, to understand how to manage your mailbox size, it helps to know what is stored on the server. Watch the video below for an explanation.

    Video - What is on the Server (2 min)

    Checking Your Mailbox Size

    If you don't want to exceed your mailbox size limit, it helps to know what size your mailbox currently is. Watch the video below to learn how to check your mailbox size in Outlook 2003, 2007, and Outlook Web Access.

    Video - Checking Your Mailbox Size (2 min)

    Deleting Email

    One simple way to avoid exceeding your mailbox limit is to delete email that you no longer need. The videos below will show you how to delete multiple emails, bypass the Deleted Items folder, manage your Deleted Items folder, delete attachments, and recover Deleted Items if necessary.

    Video - Deleting Email and Other Items (3 min)

    Video - Managing the Deleted Items Folder (2.5 min)

    Moving Email Offline

    If you want to save email, and you are in danger of exceeding your mailbox limit, the only other option is to move some of your email offline.

    Video - Offline Email Folders (5 min)


    Auto-Archive is a feature in Outlook that automates moving email offline. It is very helpful if you have trouble remembering to move email offline.

    Video - AutoArchive (5 min)

    Backing Up

    If you have saved emails to the hard drive of your computer, you will need to include your offline email file when you back up the important files on your computer. You will need to close Outlook before you back up your offline email file. To back it up, you will just navigate to the file on your computer, copy it, and paste it to the drive of another physical location. This can be a CD that you burn, a USB drive, or an external hard drive.

    Please note: If your email contains sensitive data, you must be careful to secure whatever it is you back up to. You should not backup anything confidential to a USB drive, as those are easy to lose or steal. All sensitive data should be secured at all times.

    If you have an offline email folder, and do not know where it is saved, read the Outlook Personal Folders article on the Tech Help Wiki.

    Opening Your Offline Email in Outlook

    You cannot navigate to your offline email file (ie PST file, Personal Folder, or Archive file) and double click to open it. You must open this file in Outlook.

    To do so in Outlook 2003 and Outlook 2007:

    1. Open Outlook.
    2. Go to the File menu and hover your mouse over Open.
    3. From the menu that opens to the right, select Outlook Data File.
    4. In the dialog box that opens, navigate to your offline email file (.PST file) and select it.
    5. Click the Open button.
    6. Your offline email folder will appear in the folder list on the left side of your Outlook window.

    Avoid Sending Attachments

    Mailboxes often exceed their size limit because attachments take up so much space. One way to keep your mailbox size under its limit, and to help your friends and coworkers do the same, is to avoid sending attachments. Here are some ideas on avoiding sending attachments:


    To make training more accessible to all students, McCombs began offering webinars in the fall of 2011, to view our archived webinars please test your connection and click the links below.

    Excel Webinars