MSM Technology Orientation
Welcome to the MSM Technology Prep site for the McCombs School of Business. Technology is an important part of the learning environment at McCombs. The following information will guide you through the technology resources available to you at McCombs and help you use them.
Your Computer Account
Your UT EID is provided by the University to perform secure actions. You used this account to apply to the University of Texas. It is managed by the UT Information Technology Services (ITS) department. You should address any questions or issues with it to the ITS Help Desk. You can reset your password or look up your EID at the EID Self Service Tools Site.
Your UT EID is used to perform many actions, such as:
- log in to Canvas, the site used by professors to distribute documents, announcements, and grades
- log in to the UT Direct portal, the site where you can perform secure functions with UT, to pay university fees (such as ID Center fees, library fines, etc)
- access UT's wireless internet
- use UTBox to store files
- print to campus printers, including those in the McCombs School
Acceptable Use Policy
When you use your UT EID or any other UT or McCombs technology resources, you must follow UT's Acceptable Use Policy. These rules apply every time you use any UT computing resource. That could be using a computer in one of the labs or using UT’s wireless internet access.
You are responsible for following all of the computing policies. Here are some of the most commonly broken policies:
- Do not let anyone else use your accounts. Never give out your password.
- Do not send rude, threatening, or harassing email, even as a joke.
- You may not profit from the use of any university computing resource.
- Do not send spam.
- Do not violate copyright laws.
- Do not hack into any UT systems.
Checking Your Email
Official correspondence from UT, the MSM Program Office, and your instructors will be sent to the email address that you have listed in the UT Directory. Please make sure that this is an email address that you check regularly. While you have the option to set up UT and McCombs email addresses (see below), official communication will only be sent to the address that you have listed in the directory.
UT and McCombs Email Addresses
The McCombs School of Business has partnered with the University to provide McCombs email addresses for students through the UTMail service. UT Mail is powered by Google and provides a 30GB mailbox and Google Apps for Education, which includes Google Drive for file storage and sharing. Both your UTMail address and your McCombs address will remain active after you graduate.
Sign up for UTMail at http://utmail.utexas.edu to create your @utexas.edu address.
Your @utexas.edu address will be the default "Send from" address. When composing a new message, a drop down box in the "From:" field will allow you to select the email address from which the message will be sent.
To change the default "Send from" email address go to Options (the gear-shaped button in upper-right corner) > Settings > Accounts, then set the default.
You can also configure the system to reply from the same account the message was sent to. Go to Options (gear-shaped button in upper-right corner) > Settings > Accounts. Under your mail addresses you can select Reply from the same address the message was sent to.
Visit McCombs Tech Wiki for additional information
Internet Access on Campus
UT-Provided Wireless Internet Access
The University offers free wireless access to the University community. Wireless access is supported by UT’s Information Technology Services (ITS), not by the McCombs School of Business. If you have problems, contact the ITS Help Desk at 475-9400.
Complete information about the UT wireless networks can be found here.
Wireless Access Points
Wireless is available throughout the McCombs Business School complex, including the CBA, GSB, and UTC buildings. The AT&T Conference Center has extensive wireless access. Many other areas of campus also have wireless, including the Texas Union, Student Activity Center, Student Services Building, Gregory Gym common areas, the campus open malls, and most classroom buildings.
Connecting to the Wireless Network
Devices connecting to the utexas Wi-Fi network must be compatible with 802.11 a/g/n/ac protocols and capable of 802.1x authentication (also commonly referred to as "WPA2-Enterprise" on several platforms). Devices that do not support 802.1x or older devices that only support 802.11b will be unable to use the university's Wi-Fi network. Administrative rights on your computer to complete the UT network wireless connection process may be needed.
If you are on campus:
- Connect to the utexas-wifi-help wireless network.
- Wait for the prompt or open a web browser and log in with your UT EID and password.
- Click the link to set up the utexas network.
Click here for instructions on connecting a mobile device to the wireless network.
For information about bandwidth limits and data plans, click here.
Help & Support
For ITS help & support click here.
AT&T Wireless Internet Access
The AT&T Conference Center provides free wireless internet access throughout the building.
The access code is ATTCONF. This network is not secure and does not require a password.
On Campus Resources
On Campus Resources
Media Services Checkout Desk
Monday – Friday, 7:45 a.m. – 6:15 p.m.
The Checkout Desk checks out equipment for students, including projectors, screens, digital cameras, notebook computers, camcorders, and microphones. They also sell supplies such as DVDs, headphones, and white board markers.
The MOD Lab (CBA 5.304 and 5.325):
Fall and Spring semester hours for the MOD Lab are 8am-5pm weekdays for class reservation availability only and from 5pm until 9pm weekdays for general McCombs student usage. No evening hours during the Summer. Hours are subject to change according to class schedules and other variables. Do not depend on this lab being open at any given time. Food and drink are strictly prohibited in the MOD Lab.
Box cloud storage is a free campus-wide service that allows faculty, staff. and students at the University of Texas at Austin to use Box Cloud-based file sharing for business and academic purposes.
- 50 GB storage and file share accounts.
- Quickly collaborate on documents and safely Cat-I data
- Have a secure method to share files across campus or across institutions.
- Easily sync important files between your desktop smartphone and table device.
- keep files current with apps for iOS, Android and Blackberry.
To access UTBox, you will log in with your UT-EID and password.
NOTE: Always have a backup copy of any important file! Do not store files in only one location, be it online or your computer.
Some professors use Adobe Connect, a web conferencing tool, to conduct classes, review sessions, or office hours. Learn about Adobe Connect before attending a meeting to ensure a trouble-free usage. Learn more about attending an Adobe Connect meeting.
Acquiring Additional Software
TortoiseSVN is a Windows Subversion client used to check in and check out software code from an Apache Subversion based software code repository.
Download link: www.tortoisesvn.net
Java Development Kit
Please see our McCombs Tech Wiki for download and installation instructions. Cost: free
Oracle Database Software
Oracle software distributed online is free to use for development, testing, research, and educational purposes. All of your student work involving Oracle products qualifies for license free usage.
The McCombs Tech Wiki provides additional instructions for installing Oracle software. The two pieces of software you will need to use are the Oracle Enterprise Database Server and the Oracle SQL Developer, which is the developer interface to the database server.
Oracle SQL Developer
Download link: http://www.oracle.com/technetwork/developer-tools/sql-developer/downloads/index.html
Installation help: https://wikis.utexas.edu/display/MSBTech/Installing+Java+Development+Kit+and+Oracle+SQL+Developer
Oracle Enterprise Database Server
Download link: http://www.oracle.com/technetwork/database/enterprise-edition/downloads/index.html
Installation help: https://wikis.utexas.edu/display/MSBTech/Installing+Oracle+Database+Server
Tableau Public is a data visualization application.
Download link: http://www.tableausoftware.com/public/download
Where To Go For Help
SWAT Shop, aka McCombs Technology Service Help Desk
GSB 3.132, and RRH 3.430, Website
Monday – Friday, 8:00 – 5:00 p.m.
The SWAT Shop is your first stop for tech-related questions at the McCombs School of Business and Rowling Hall. They answer general questions about computers and McCombs technology, such as email and software. SWAT also assists with basic computer issues such as wireless configuration for the UT restricted network.
ITS Help Desk
Monday – Friday, 6 am – 10 pm
Saturday and Sunday, 10 am - 5 pm
Hours may vary during summer and winter breaks. Check the website for the most up-to-date information.
The ITS Help Desk assists all UT students, faculty and staff with University technology services, including EID issues, Canvas, wireless, printing, and software. They also help with virus and spyware issues.