Liddell Carter Professor in the College of Communication
Department: UT College of Communication
Additional Titles: Texas Commerce Bancshares Professor in the McCombs School of Business; University Distinguished Teaching Professor
Dr. John Daly is the Liddell Professor in the Moody College of Communication, Regents Distinguished Teaching Professor, and Texas Commerce Bancshares Professor of Management at the University of Texas at Austin. He teaches graduate and undergraduate courses on topics such as Interpersonal Communication, Organizational Behavior and Advocacy and Persuasion. He has won every major undergraduate teaching award at the University of Texas. He also instructs programs on advocacy (influencing skills), change management, leadership and teamwork skills, crisis management, and communication for the Executive Education and Executive MBA programs at the McCombs School of Business.
He has published more than one hundred scholarly articles, and completed nine academic books and served as President of the National Communication Association, Chair of the Council of Communication Associations, and has served on the Board of Directors of both the International Customer Service Association and the International Communication Association.
He has been recognized for his scholarly work by his selection as a Fellow of both the National Communication Association and the International Communication Association. His work has been cited in many popular outlets including the Wall Street Journal, the Washington Post, Investors Business Daily, and the New York Times. His recent books include Advocacy: Championing Ideas and Influencing Others (Yale, 2012), and The SAGE Handbook of Interpersonal Communication (Thousand Oaks, CA: SAGE, 2011)
Dr. Daly has worked with numerous firms such as Goldman Sachs, JP MorganChase, Morgan Stanley, Credit Suisse, Roche, Amgen, Merck, Pfizer, Bayer, Astra-Zeneca, USAA, State Farm, Prudential, Essilor, Union Pacific, LG, Kraft, Apple, HP, IBM, PetroChina, CNOOC, Sinopec, Shell, ExxonMobil, CB&I, Halliburton, AGIP, AT&T, Home Depot, Texas Instruments, UPS, McCarthy, Zachry, American Airlines, United Airlines, 3M, Frito-Lay, Dell, and Samsung, among many others.
In the governmental arena, Dr. Daly has worked with the White House (Executive Office of the President) designing and implementing a major customer service initiative as well as with numerous Federal, State, and local government units throughout the United States.
PHD, Purdue University, 1977; MA, West Virginia University, 1974; BA, University of Maryland (honors), 1973