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Technology@McCombs | Orientation

MPA

Welcome to MPA Tech Orientation!

Technology is an important part of the learning environment at McCombs. The college has a sophisticated network and provides students with valuable resources like computer labs, McCombs email addresses and wireless internet access throughout our buildings.

This site contains several tabs that introduce you to various technology resources.  Click each tab to learn more about that specific resource.

Your Computer Accounts

You have two computer accounts that you'll use as a McCombs student.

UT EID

Your UT EID is provided by the University to perform secure actions. You used this account to apply to the University of Texas. It is managed by the UT Information Technology Services (ITS) department. You should address any questions or issues with it to the ITS Help Desk. You can reset your password or look up your EID at the EID Self Service Tools Site

Your UT EID is used to perform many actions, such as:

  • log in to Canvas, the site used by professors to distribute documents, announcements, and grades
  • log in to the UT Direct portal, the site where you can perform secure functions with UT, such as paying your fee bill
  • access UT's wireless internet
  • use UTBox to store files
  • print to campus printers, including those in the McCombs School

McCombs Account

The second account is your McCombs Account, also known as your MSB Account. MSB is short for McCombs School of Business. Get your user name and set the password at the Password Change Site

Your MSB Account is used to:

  • login to the Business School computer labs
  • login to any SharePoint-based web site provided by McCombs
  • access other McCombs resources

Your McCombs password expires every 365 days. To set a new password, go to the Password Change Site.

Acceptable Use Policy

When you use your UT EID, your MSB Account, or any other UT or McCombs technology resources, you must follow UT's Acceptable Use Policy. These rules apply every time you use any UT computing resource. That could be using a computer in one of the labs, sending email from your McCombs email account, or using UT’s wireless internet access.

You are responsible for following all of the computing policies. Here are some of the most commonly broken policies:

  1. Do not let anyone else use your accounts. Never give out your password.
  2. Do not send rude, threatening, or harassing email, even as a joke.
  3. You may not profit from the use of any university computing resource.
  4. Do not send spam.
  5. Do not violate copyright laws.
  6. Do not hack into any UT systems.

Email @ McCombs

Your McCombs email address follows the naming convention:
FirstName.LastName@mpa15.mccombs.utexas.edu

It's not case-sensitive, and you can use capital or lower-case letters in your address.

All incoming students receive a McCombs branded email address. Mail sent to this address automatically forwards to the email account you used when applying to McCombs. You can update your email forwarding to forward to a different account. Upon graduation, your email forwarding continues for life.

While at McCombs, you have access to McCombs contacts and distribution lists through the McCombs Webmail page.  You should empty your Sent Items and Deleted Items folders after sending email through this site because your mailbox is only 2 MB. You will not receive email through the McCombs Webmail page.  You only use it to send to McCombs-specific distribution lists.

Checking Your Email

The University considers email as its official form of correspondence.  Therefore, you should ensure:

Change Your McCombs Email Address

In the McCombs Online Resources site, you can see your McCombs-branded email address.  After logging in, click on the 'Update Profile' tab, and then the 'Email Forwarding' tab.  If you go by a different name, like a shortened name, a middle name, or an Americanized name, your email address can be changed.  Submit a Support Ticket.  Include your McCombs Account (also known as your MSB Account) and the name you would like to have your email address changed to.

Be aware that your old McCombs address will not forward to the new McCombs address.  If you have given out your current (but soon to be old) email address to others, let them know to begin emailing your new address immediately.

Useful email related links

 

UTmail

UT provides students, faculty, and staff with an optional email account called UTmail. This account is powered by Google and provides a 25GB mailbox. You are not required to sign up for this account, but can if you wish.  Students keep this account for life if and when they graduate.

For more information, and to sign up for UTmail, go to http://utmail.utexas.edu/.

 

Internet Access on Campus

UT-Provided Wireless Internet Access

The University offers free wireless access to the University community. Wireless access is supported by UT’s Information Technology Services (ITS), not by the McCombs School of Business. If you have problems, contact the ITS Help Desk at 475-9400.

Complete information about the wireless network can be found at: http://www.utexas.edu/its/network/wireless/

Wireless Access Points

Wireless is available throughout the McCombs Business School complex, including the CBA, GSB, and UTC buildings. The AT&T Conference Center has extensive wireless access. Many other areas of campus also have wireless, including the Texas Union, Student Activity Center, Student Services Building, Gregory Gym common areas, the campus open malls, and most classroom buildings. View a complete list of available access points.

Connecting to the Wireless Network

You must have administrative rights on your computer to complete the UT network wireless connection process. If you do not have administrative rights or if you are using a mobile device that does not support 802.1x connections, you can complete an exemption request.  

To connect to the restricted.utexas network:

If you are on campus:

  1. Connect to the guest.utexas.edu wireless network.
  2. Open a web browser and log in with your UT EID and password.
  3. Click the link to set up the restricted network.

If you are off campus:

  1. Go to the restricted.utexas login page.
  2. Log in with your UT EID and password.
  3. Click on a setup option for your operating system (either web based or manual procedure).
    For instructions on using the manual installer, go to https://wikis.utexas.edu/display/itshelp/.  In the Search box at the top, type restricted.utexas.edu and press Enter.

When you are on campus, a bubble appears in the lower-right corner of your screen. Click this to log on to the restricted.utexas network.

  • User name:  your UT-EID
  • Password:  your EID password
  • Logon Domain:  leave this box blank

Mobile Devices

Click here for instructions on connecting a mobile device to the wireless network.

Bandwidth Limits

For information about bandwidth limits, click here.

Computer Security

It is of the utmost importance that you secure your computer and the files on it. Unlike other corporate environments, we do not have a firewall around the campus network, and we do not manage your computer's security. It is your responsibility to protect your computer.

Update Your Operating System

Most operating systems, whether Windows, OS X, Linux, or other systems, need periodic updates to protect against newly discovered security exploits.

  • Microsoft Windows - Generally, Windows includes its update application in the Windows Start menu, or in the Control Panel.  Implement a best practice, and configure Windows Update to download and install updates automatically.
  • Apple OS X - Generally, Apple updates its software on a regular basis.  Learn more at: www.apple.com/softwareupdate/

When you connect to the UT wireless network, it checks whether your computer is fully updated.  If you are too far behind on updates, the network will not let you connect. 

Use Anti-Virus Software

Anti-virus software identifies and removes viruses from your computer.  It is important that you have one, and only one, anti-virus software on your computer.  In addition, it is important that the software continually updates its virus definitions.  If you purchased a computer that came with a 90-day free trial of anti-virus software, you should either pay for the subscription, or remove it and install a different anti-virus software. 

UT offers free downloads of anti-virus software on its Bevoware software download page.

Feel free to browse through the Bevoware site for other free downloads.

Tech Help Wiki 

For answers to tech questions at any time, search our Tech Help Wiki.

Where To Go For Help

SWAT Shop, aka McCombs Services Desk

CBA 1.328, Website
Monday – Friday, 8:00 – 5:00 p.m.
Phone: 512-232-6616
The SWAT Shop is your first stop for tech-related questions at the McCombs School of Business. They answer general questions about computers and McCombs technology, such as email and software. SWAT also assists with basic computer issues such as wireless configuration for the UT restricted network and Outlook setup for your McCombs mail.

ITS Help Desk

FAC Lobby, Website
Monday – Thursday, 8 am – 10 pm
Friday, 8 am - 6 pm
Saturday and Sunday, 12 noon - 5 pm
Hours may vary during summer and winter breaks.  Check the website for the most up-to-date information.
(512) 475-9400
The ITS Help Desk assists all UT students, faculty and staff with University technology services, including EID issues, Blackboard, wireless, printing, Bevoware, and Webspace. They also help with virus and spyware issues.

Tech Resources On Campus

McCombs Media Lab

UTC 1.110
Monday - Friday, 8 a.m. – 5 p.m.

The Media Lab provides assistance with editing media, including audio, images, and movies. Reservation times for video editing systems fill up fast. To make a reservation, email medialab@mccombs.utexas.edu.

Media Services Checkout Desk

GSB 3.132
Monday – Friday, 7:45 a.m. – 6:15 p.m.

The Checkout Desk checks out equipment for students, including projectors, screens, digital cameras, notebook computers, camcorders, and microphones. They also sell supplies such as DVDs, headphones, and white board markers.

Online Resources

Lynda

Lynda is an online learning website with courses on a large variety of topics, including Microsoft Office, Visual Studio, Apple, Adobe, business skills, and much more. All McCombs students have access to Lynda, and you can access it anytime and anywhere that has an internet connection. It keeps track of where you are, so if you leave in the middle of a course, it can tell you where you were when you return. 

Canvas

(Note: Blackboard will be retired on August 31, 2015.)

Canvas is the website professors use to share class documents, announcements, and grades.   

Adobe Connect

Some professors use Adobe Connect, a web conferencing tool, to conduct classes, review sessions, or office hours. Learn about Adobe Connect before attending a meeting to ensure a trouble-free usage. Learn more about attending an Adobe Connect meeting.

UT Direct

UT Direct is the student portal for all University of Texas at Austin students.   

McCombs Online Resources

McCombs Online Resources, or MOR, is your one-stop site for many of the important functions you will perform at McCombs.

UT Directory

The UT Directory is available for you to look up contact information and office locations for anyone at UT. You can access the directory by:

If you want to restrict what information is shown about you in the UT Directory, you can do so on the Registrar's website.

McCombs Tech Wiki

The McCombs Tech Wiki contains answers to many helpful tech questions. You can search for information, or use the navigation.

Saving Files In The Cloud

If you don't already save all of your files, or at least your important files, in the cloud, then we highly recommend you start immediately. Saving files in the cloud means saving them on a remote location outside your computer's hard drive. This protects you from losing your important files. File loss can occur when your computer gets lost or stolen, your hard drive crashes, your computer gets infected with a virus, or other random acts of nature, like a fire. Just imagine having all your important class files saved on your hard drive, only to lose your computer the last week of class. Saving in the cloud prevents this, because even if your computer is lost, stolen, or crashes, then you can still access the files saved on the remote location, either through our computer labs or a different computer.

Saving files in the cloud also makes it easier to share and collaborate on files with team members. Teamwork is a cornerstone of study at McCombs, so saving in one place allows everyone to see the latest version, and keeps your Inbox smaller by eliminating the need to email files to everyone.

Third Party Online File Storage

There are a number of third-party online file storage options available to anyone. Many of these are available for little to no charge, and can be easy to use. These aren't associated with UT, so you can access them after graduation.

  • Google Drive, which comes as part of Gmail or UTmail
  • Windows Live Drive, which comes with a Hotmail or Windows Live account
  • iCloud, which requires an AppleID
  • DropBox.com
  • Box.com 

NOTE: Listing these third-party services does not indicate the endorsement of these products. Please review the user agreements, system requirements, ease-of-use, and options/prices available to make the best decision for your file saving needs.

UTBox

Box cloud storage is a free campus-wide service that allows faculty, staff. and students at the University of Texas at Austin to use Box Cloud-based file sharing for business and academic purposes.

  • 50 GB storage and file share accounts.
  • Quickly collaborate on documents and safely Cat-I data
  • Have a secure method to share files across campus or across institutions.
  • Easily sync important files between your desktop smartphone and table device.
  • keep files current with apps for iOS, Android and Blackberry.

    To access UTBox, you will log in with your UT-EID and password. 

    NOTE: Always have a backup copy of any important file! Do not store files in only one location, be it online or your computer.

    Acquiring Additional Software

    Campus Computer Store

    Flawn Academic Center (FAC) 109
    Monday - Friday, 8 a.m. - 6 p.m.
    512-475-6550
    You can purchase software at a student discount at the Campus Computer Store. You are only allowed one license per piece of software. Visit their website for a full listing of software available and prices.

    Installing Decision Tools

    You will need Decision Tools, which includes Stat Tools, for some of your classes. The Decision Tools license expires once a year on August 31. You will need to reinstall this tool at the start of your second year.

    1. In an Internet browser, go to http://www.mccombs.utexas.edu/Tech/Computer-Services/COE.aspx.
    2. Scroll to the bottom of the page and click Decision Tools Standard 6.2.
    3. Click the Decision Tools download page link.
    4. Login with your UTEID and password.
    5. Click the here link in the last line to begin the download. 
    6. Click Run and follow any prompts to install.

    Attn Mac Users: To use Decision Tools you can run it in mCloud or you will need to run Windows and Office 2007 or 2010 on your Mac. The SWAT Shop has a solution in place that will allow you to do this for minimal cost. Click here for instructions.