Welcome to MPA Tech Orientation!
Technology is an important part of the learning environment at McCombs. The college has a sophisticated network and provides students with valuable resources like computer labs, McCombs email addresses and wireless internet access throughout our buildings.
This site contains several tabs that introduce you to various technology resources. Click each tab to learn more about that specific resource.
Your Computer Account
Your UT EID is provided by the University to perform secure actions. You used this account to apply to the University of Texas. It is managed by the UT Information Technology Services (ITS) department. You should address any questions or issues with it to the ITS Help Desk. You can reset your password or look up your EID at the EID Self Service Tools Site.
Your UT EID is used to perform many actions, such as:
- log in to Canvas, the site used by professors to distribute documents, announcements, and grades
- log in to the UT Direct portal, the site where you can perform secure functions with UT, to pay university fees (such as ID Center fees, library fines, etc)
- access UT's wireless internet
- use UTBox to store files
- print to campus printers, including those in the McCombs School
Acceptable Use Policy
When you use your UT EID, your MSB Account, or any other UT or McCombs technology resources, you must follow UT's Acceptable Use Policy. These rules apply every time you use any UT computing resource. That could be using a computer in one of the labs or using UT’s wireless internet access.
You are responsible for following all of the computing policies. Here are some of the most commonly broken policies:
- Do not let anyone else use your accounts. Never give out your password.
- Do not send rude, threatening, or harassing email, even as a joke.
- You may not profit from the use of any university computing resource.
- Do not send spam.
- Do not violate copyright laws.
- Do not hack into any UT systems.
Checking Your Email
Official correspondence from UT, the MPA Program Office, and your instructors will be sent to the email address that you have listed in the UT Directory. Please make sure that this is an email address that you check regularly. While you have the option to set up UT and McCombs email addresses (see below), official communication will only be sent to the address that you have listed in the directory.
UT and McCombs Email Addresses
The McCombs School of Business has partnered with the University to provide McCombs email addresses for students through the UTMail service. UT Mail is powered by Google and provides a 30GB mailbox and Google Apps for Education, which includes Google Drive for file storage and sharing. Both your UTMail address and your McCombs address will remain active after you graduate.
First, sign up for UTMail at http://utmail.utexas.edu to create your @utexas.edu address. We recommend that you use the Firstname.Lastname@utexas.edu format when setting up the account, particularly if you will participate in recruiting. This follows MPA resume guidelines.
To set up the McCombs email address, you must log into McCombs Online Resources (MOR) in order to confirm or change the format of the email address. In the UTMail tab in MOR, you will see that the default format for your McCombs email address will be: Firstname.Lastname.email@example.com. ("17" indicates that you are graduating in 2017.) If no changes are necessary, please click "Confirm Email Address." If you go by a name different from the one listed, you will enter your preferred first and last name, and then click "Update McCombs UTMail Address." Your McCombs email address will be added to your UTMail account within two weeks of confirming or updating.
Your @utexas.edu address will be the default "Send from" address. When composing a new message, a drop down box in the "From:" field will allow you to select the email address from which the message will be sent.
To change the default "Send from" email address go to Options (the gear-shaped button in upper-right corner) > Settings > Accounts, then set the default.
You can also configure the system to reply from the same account the message was sent to. Go to Options (gear-shaped button in upper-right corner) > Settings > Accounts. Under your mail addresses you can select Reply from the same address the message was sent to.
Internet Access on Campus
UT-Provided Wireless Internet Access
The University offers free wireless access to the University community. Wireless access is supported by UT’s Information Technology Services (ITS), not by the McCombs School of Business. If you have problems, contact the ITS Help Desk at 475-9400.
Complete information about the wireless network can be found at: http://www.utexas.edu/its/help/wireless-and-wired-public
Wireless Access Points
Wireless is available throughout the McCombs Business School complex, including the CBA, GSB, and UTC buildings. The AT&T Conference Center has extensive wireless access. Many other areas of campus also have wireless, including the Texas Union, Student Activity Center, Student Services Building, Gregory Gym common areas, the campus open malls, and most classroom buildings. View a complete list of available access points here and information on public internet access networks here.
Connecting to the Wireless Network
You must have administrative rights on your computer to complete the UT network wireless connection process. If you do not have administrative rights or if you are using a mobile device that does not support 802.1x connections, you can complete an exemption request.
To connect to the utexas network:
If you are on campus:
- Connect to the utexas-wifi-help wireless network.
- Wait for the prompt or open a web browser and log in with your UT EID and password.
- Click the link to set up the utexas network.
If you are off campus:
- Go to the utexas login page.
- Log in with your UT EID and password.
- Click on a setup option for your operating system (either web based or manual procedure).
For instructions on using the manual installer, go to https://management.pna.utexas.edu/go-dot1x?os=all.
When you are on campus, a bubble appears in the lower-right corner of your screen. Click this to log on to the utexas network.
- User name: your UT-EID
- Password: your EID password
- Logon Domain: leave this box blank
Click here for instructions on connecting a mobile device to the wireless network.
For information about bandwidth limits, click here.
Help & Support
For ITS help & support click here.
It is of the utmost importance that you secure your computer and the files on it. Unlike other corporate environments, we do not have a firewall around the campus network, and we do not manage your computer's security. It is your responsibility to protect your computer.
Update Your Operating System
Most operating systems, whether Windows, OS X, Linux, or other systems, need periodic updates to protect against newly discovered security exploits.
- Microsoft Windows - Generally, Windows includes its update application in the Windows Start menu, or in the Control Panel. Implement a best practice, and configure Windows Update to download and install updates automatically.
- Apple OS X - Generally, Apple updates its software on a regular basis. Learn more at: www.apple.com/softwareupdate/
When you connect to the UT wireless network, it checks whether your computer is fully updated. If you are too far behind on updates, the network will not let you connect.
Use Anti-Virus Software
Anti-virus software identifies and removes viruses from your computer. It is important that you have one, and only one, anti-virus software on your computer. In addition, it is important that the software continually updates its virus definitions. If you purchased a computer that came with a 90-day free trial of anti-virus software, you should either pay for the subscription, or remove it and install a different anti-virus software.
UT offers free downloads of anti-virus software on its Bevoware software download page.
Feel free to browse through the Bevoware site for other free downloads.
Tech Help Wiki
For answers to tech questions at any time, search our Tech Help Wiki.
Where To Go For Help
SWAT Shop, aka McCombs Services Desk
CBA 1.328, Website
Monday – Friday, 8:00 – 5:00 p.m.
The SWAT Shop is your first stop for tech-related questions at the McCombs School of Business. They answer general questions about computers and McCombs technology, such as email and software. SWAT also assists with basic computer issues such as wireless configuration for the UT restricted network and Outlook setup for your McCombs mail.
ITS Help Desk
FAC Lobby, Website
Monday – Thursday, 8 am – 10 pm
Friday, 8 am - 6 pm
Saturday and Sunday, 12 noon - 5 pm
Hours may vary during summer and winter breaks. Check the website for the most up-to-date information.
The ITS Help Desk assists all UT students, faculty and staff with University technology services, including EID issues, Blackboard, wireless, printing, Bevoware, and Webspace. They also help with virus and spyware issues.
Tech Resources On Campus
McCombs Media Lab
Monday - Friday, 8 a.m. – 5 p.m.
The Media Lab provides assistance with editing media, including audio, images, and movies. Reservation times for video editing systems fill up fast. To make a reservation, email firstname.lastname@example.org.
Media Services Checkout Desk
Monday – Friday, 7:45 a.m. – 6:15 p.m.
The Checkout Desk checks out equipment for students, including projectors, screens, digital cameras, notebook computers, camcorders, and microphones. They also sell supplies such as DVDs, headphones, and white board markers.
Lynda is an online learning website with courses on a large variety of topics, including Microsoft Office, Visual Studio, Apple, Adobe, business skills, and much more. All McCombs students have access to Lynda, and you can access it anytime and anywhere that has an internet connection. It keeps track of where you are, so if you leave in the middle of a course, it can tell you where you were when you return.
(Note: Blackboard will be retired on August 31, 2015.)
Canvas is the website professors use to share class documents, announcements, and grades.
Some professors use Adobe Connect, a web conferencing tool, to conduct classes, review sessions, or office hours. Learn about Adobe Connect before attending a meeting to ensure a trouble-free usage. Learn more about attending an Adobe Connect meeting.
UT Direct is the student portal for all University of Texas at Austin students.
McCombs Online Resources
McCombs Online Resources, or MOR, is your one-stop site for many of the important functions you will perform at McCombs.
The UT Directory is available for you to look up contact information and office locations for anyone at UT. You can access the directory by:
If you want to restrict what information is shown about you in the UT Directory, you can do so on the Registrar's website.
McCombs Tech Wiki
The McCombs Tech Wiki contains answers to many helpful tech questions. You can search for information, or use the navigation.
Saving Files In The Cloud
If you don't already save all of your files, or at least your important files, in the cloud, then we highly recommend you start immediately. Saving files in the cloud means saving them on a remote location outside your computer's hard drive. This protects you from losing your important files. File loss can occur when your computer gets lost or stolen, your hard drive crashes, your computer gets infected with a virus, or other random acts of nature, like a fire. Just imagine having all your important class files saved on your hard drive, only to lose your computer the last week of class. Saving in the cloud prevents this, because even if your computer is lost, stolen, or crashes, then you can still access the files saved on the remote location, either through our computer labs or a different computer.
Saving files in the cloud also makes it easier to share and collaborate on files with team members. Teamwork is a cornerstone of study at McCombs, so saving in one place allows everyone to see the latest version, and keeps your Inbox smaller by eliminating the need to email files to everyone.
Third Party Online File Storage
There are a number of third-party online file storage options available to anyone. Many of these are available for little to no charge, and can be easy to use. These aren't associated with UT, so you can access them after graduation.
- Google Drive, which comes as part of Gmail or UTmail
- Windows Live Drive, which comes with a Hotmail or Windows Live account
- iCloud, which requires an AppleID
: Listing these third-party services does not indicate the endorsement of these products. Please review the user agreements, system requirements, ease-of-use, and options/prices available to make the best decision for your file saving needs.
Box cloud storage is a free campus-wide service that allows faculty, staff. and students at the University of Texas at Austin to use Box Cloud-based file sharing for business and academic purposes.
- 50 GB storage and file share accounts.
- Quickly collaborate on documents and safely Cat-I data
- Have a secure method to share files across campus or across institutions.
- Easily sync important files between your desktop smartphone and table device.
- keep files current with apps for iOS, Android and Blackberry.
To access UTBox, you will log in with your UT-EID and password.
NOTE: Always have a backup copy of any important file! Do not store files in only one location, be it online or your computer.
Acquiring Additional Software
Campus Computer Store
Flawn Academic Center (FAC) 109
Monday - Friday, 8 a.m. - 6 p.m.
You can purchase software at a student discount at the Campus Computer Store. You are only allowed one license per piece of software. Visit their website for a full listing of software available and prices.
Installing Decision Tools
You will need Decision Tools, which includes Stat Tools, for some of your classes. The Decision Tools license expires once a year on August 31. You will need to reinstall this tool at the start of your second year.
- In an Internet browser, go to the McCombs Decision Tools download site.
- Login with your UTEID and password.
- Click "Download the COE version of Decision Tools from this server" link.
- Once the file has downloaded, run the DTS_Installer.exe to install Decision Tools. Click through the prompts as necessary to complete the installation.
Attn Mac Users: To use Decision Tools you can run it in mCloud or you will need to run Windows and Office 2010 or 2013 on your Mac. The SWAT Shop has a solution in place that will allow you to do this for minimal cost. Click here for instructions.