Frequently Asked Questions

Q: How much experience and / or education do participants need before attending a course?
A: There are no prerequisites or minimum experience levels required to take a course at Texas Executive Education. Most material is presented at a graduate level, so an undergraduate degree is helpful but not mandatory. Our programs can be tailored to address any experience level – from new employees all the way up to senior C-level executives.
 
Q: How many participants are in each class?
A: Every program is different, but we have found that class sizes between 15 and 30 individuals gives us the optimal combination of a dynamic, interactive, participatory learning environment, coupled with one-on-one personal attention from the faculty.
 
Q: Do I have to come to Austin for the programs?
A: Not always. We offer the majority of our Open Enrollment classes in Austin, but we also offer select courses in Houston, and we can design Custom Programs that can be conducted at your location as well – almost anywhere in the world. Additionally, our online Business Foundations Program is available anywhere.
 
Q: I am getting ready to attend a class – what should I wear?
A: Business casual attire is suggested for programs offered at the AT&T Executive Education and Conference Center. We suggest you bring a light jacket or sweater.
 
Q: How much do your programs cost?
A: Current prices for Open Enrollment classes are listed beside each class. Custom Program prices are, by definition, custom. We would be happy to provide you with a quote based upon your needs. Just contact Nancy Nagle  at (512) 475-9086 for more information about Custom Program pricing. We also offer discounts to teams, alumni, government entities and our corporate partners.
 
Q: What topics are available?
A:  The list of classes currently offered through Open Enrollment are listed here. For Custom Programs, the sky is the limit. With over 3,500 faculty available at UT Austin (and even more available to us outside the University), we’ve yet to have been given a request we could not fill.
 
Q: Will I receive credit for the classes I’ve taken?
A: Most of our classes offer Continuing Education Units (CEUs), which are recognized by learners, instructors, regulators and employers worldwide. This distinction assures employers, credentialing associations, licensing bodies and others that a participant has completed a quality program that meets the national standard for continuing education and training. Credit towards other designations is available on a case-by-case basis. Some course offerings may also count towards university credit. Give us a call for additional details and information.
 
Q: Do you offer coaching and mentoring services?
A: Yes. In addition to the wide range of classes we offer through our Open Enrollment programs and the almost unlimited possibilities available through Custom Programs, Texas Executive Education also offers companies and individuals optional Executive Coaching and Mentoring Services. These services can be added to existing programs, or contracted as a separate collaboration between Texas Executive Education and a company or individual.
 
Q: Who will be teaching my program?
A: Texas Executive Education uses only the very best professors – those who have experience teaching at the graduate level, and who have experience working with companies and business professionals. Our faculty offer tremendous real-world business knowledge grounded in research-based academic discipline. The professor(s) for your class will be listed when you register.
 
Q: How long does it take you to develop a Custom Program?
A: It depends on the complexity and the scope of the program, but in general, we can develop a Custom Program in four to eight weeks. If you need something faster, give us a call – we’ll do everything we can to meet your timing.
 
Q: Should I send my team to Open Enrollment classes, or should I opt for a Custom Program instead?
A: If you are coming as an individual or with a team that has less than 10 people, then Open Enrollment is most likely the best solution for you. If your team is larger, a Custom Program may be a more cost-effective solution. Since Open Enrollment classes typically have attendees from a variety of industries, companies and functional areas, there is the added benefit of learning from others outside your company. If you need to work on issues of a confidential nature, we recommend a Custom Program. We also offer Corporate Partnerships for you to purchase a large volume of Open Enrollment seats at a discounted rate.
 
Q: If I come to Austin for a program, where do I stay?
A: Texas Executive Education is located within the AT&T Executive Education and Conference Center, which is an all-inclusive facility. Hotels, classrooms, restaurants and fitness facilities are all available in the space. There are also a variety of hotels within walking distance of our facility.
 
Q: Do you offer any virtual or online learning solutions?
A: Yes - we released the Online Business Foundations Program in January 2015. These six classes in Business Law, Foundations of Accounting, Organizational Behavior, Foundations of Finance, Information Systems, and Marketing can be taken online at any time and provide the required credits for a Business Foundations Certificate, a highly-sought after distinction by University of Texas students.
 
Q: Do you offer any evaluations, metrics or assessments?
A: Yes. Every module of instruction and every professor is evaluated by the participants in each program. If you need pre- and post-program metrics to measure the efficacy of the program, we offer those services as well. We also include a wide variety of personal assessment services such as MBTI, Emotional Intelligence and more.
 
Q: What if I don’t know what I need?

A: Whether you are an individual trying to decide which class or certificate is right for you, or if you’re a company trying to lay out a comprehensive professional development program for your employees, we will collaborate with you to find the right solution. We can develop competency models, perform gap analyses, structure curricula and work with you in conjunction with our faculty to build a solution tailored to your specific needs. Contact us to learn more.

Q: What are fees for cancellation?
A: There is no charge to cancel more than three weeks before a class. From three weeks to one day before a class, attendee will forfeit 50% of the tuition (plus any increase in the price of the program). Less than one day before the program, the attendee will not receive a refund for the class. Cancellations must be received in writing by email.  Substitutions may happen at any time without incurring additional fees. Please note that hotel cancellation is separate from class cancellation and needs to be addressed with the AT&T Conference Center.

Q: Can I transfer courses?
A:
Yes. Transfers and/or substitutions must be received in writing by email. More than three weeks before the class, there is no charge to transfer to another class. From three weeks to one day before a class, there is a $200 admin fee for transferring. All admin fees are due at the time of request. Less than one day before the program, transfer requests will be on a case-by-case basis. Transferees will have one year from the date of their original transfer request to attend an alternate class. After a one year period, tuition fees will be forfeited. Please note that hotel cancellation is separate from class cancellation and needs to be addressed with the AT&T Conference Center.