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Service Desk (SWAT Shop)


  • Are you having problems logging into Outlook Web Access?  Is your machine telling you that your password will expire, but then it won't let you change it?  You can fix this by going to  Click on the UT EID link, log in with your UT EID, then you will have the option to change your password to something new.

  • Under no circumstances should any antivirus software be installed on your notebook if you already have one installed.  Having multiple antivirus software packages on your notebook will severely affect performance and may render your notebook unusable.  If you absolutely must install new antivirus software, be certain to uninstall the old software prior to installing the new one.  UT's latest available antivirus software can be downloaded at (Remember to uninstall your current antivirus software first!). 

Service Desk

We are located in room 3.132, on the third floor of GSB in the McCombs School of Business.


  • Monday - Friday 8:00 am - 5:00 pm

  • Saturday and Sunday closed

Please read the help page before bringing your laptop to the Service Desk.  This could save you time and hassles!

Have questions?  Our phone number is: (512) 232-6616

Having a problem with a network port in the Business school?  Just send an e-mail to with the room number and port number (printed on the port wall plate).